Discharge Team Lead in London

Integrated Discharge at Imperial College Healthcare NHS Trust has an exciting opportunity within the Charing Cross Integrated Discharge Team. We are looking for a passionate and dedicated individual who is expert in the area of complex discharge.

Within this role, you will work alongside the existing discharge team lead, to manage the team day to day, manage your own complex case load, be an expert point of contact for complex discharge issues and oversee the running of the discharge lounge. As well as being a critical and highly valued member of Team Charing Cross, you will also be a part of the wider trust's Integrated Discharge Leadership Team where you will work towards making trust-wide improvements to hospital discharge and flow with lots of opportunity to contribute to or lead on Quality Improvement projects and support colleagues on other sites. Our aim is to improve hospital flow, prevent delays, improve patient experience of hospital discharge and work collaboratively with internal and external stakeholders.

Main duties of the job

• To lead and manage the complex discharge team on a day-to-day basis, as part of the Integrated Discharge Leadership team, providing clinical leadership, support and guidance.
• To assume responsibility for a caseload of patients with complex needs in a designated area within the Trust.
• To work autonomously to ensure that as soon as patients are medically stable, they are transferred to the appropriate discharge to assess pathway.
• To take day-to-day responsibility for the leadership, delivery and management of the complex discharge service. Plan and organise this efficiently and effectively with regard to patient management and use of time.
• To ensure that all staff within the team have appropriate support for their practice and continuing professional development through team meetings, review, supervision, appraisal, training and development.
• To review and update the documentation relating to discharge planning to improve the quality accuracy and consistency of information recorded and to undertake annual documentation audits.
• To provide education to clinical and nursing staff regarding the remit of the Discharge team.

The post holder is required to work out of hours (specific rota details held locally within departments).

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Environmental sustainability

Climate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment.

Person Specification

• EDUCATION
• Essential: Degree level education (or equivalent experience), Teaching qualification or relevant experience.
• Desirable: Professional Registration (NMC, RCN, HCPC etc.), MSc in relevant subjects or equivalent level of post-graduate specialist training short courses, Additional management skills or leadership training, Advanced communication training, Training in quality improvement tools and techniques.
• KNOWLEDGE SKILLS AND ABILITIES
• Essential: Knowledge of acute and community care, social services and primary care interface, Knowledge of relevant legislation relating to work area, Knowledge of the challenges surrounding complex discharge planning, Knowledge of rehabilitation and continuing care provision, Ability to organise, prioritise and delegate as appropriate and manage time effectively, Able to make sound judgments and reliable decisions in a variety of demanding situations, Ability to comprehend and work within the Trust's policies of data protection, equal opportunities and health and safety and meet differing patient needs, Ability to pass on knowledge and skills to others in both formal and informal environments, Ability to lead, motivate and inspire others, Ability to cope with working in a stressful environment and with emotional or aggressive patients or carers, Competent IT skills, Ability to cope with work pressures and manage time effectively, Ability to seek guidance and assistance when required and to be aware of personal limitations.
• Desirable: Ability to analyse activity and outcome data accurately and objectively.
• EXPERIENCE
• Essential: Significant experience at band 6 level in a relevant field, Experience of multi-disciplinary working, Experience of developing and implementing new services within the NHS, Experience of staff management.
• Desirable: Experience of project management.
• COMMUNICATION SKILLS
• Essential: Able to present information written and orally, in a clear & logical manner, Advanced communication skills with patients, carers and colleagues, Ability to establish good working relationships with others across organisations, Ability to establish and maintain good working relationships, Ability to utilise effective strategies for dealing with stressful interpersonal situations.