At a Glance
- Tasks: Lead and improve children's healthcare services, ensuring high-quality, patient-centred care.
- Company: Join Central London Community Healthcare, a leading community healthcare provider.
- Benefits: Enjoy competitive salary, professional development, and a supportive work culture.
- Other info: Be part of an inclusive team that values your voice and wellbeing.
- Why this job: Make a real difference in the lives of children and families while developing your leadership skills.
- Qualifications: NHS operational management experience and strong leadership skills required.
Brent Children's Clinical Service Unit (CSU) is seeking an experienced and motivated Clinical Services Manager to provide operational leadership for our 0-19 Universal Children's Services portfolio. Reporting to the Head of Clinical Services, you will lead high-quality, patient-centred services, ensuring the delivery of safe, effective care and achievement of contractual, quality and performance targets. You will provide strategic and operational leadership, driving service improvement, workforce development, quality improvement and transformation that respond to the evolving needs of children, young people and families.
You will be supporting the NHS shift towards neighbourhood working and will work with health, local authority and voluntary sector partners to develop integrated services, strengthen multi-agency collaboration and improve outcomes for children and young people. The portfolio includes Health Visiting, School Nursing, Healthy Weight and Infant Feeding services.
The successful candidate will be an experienced leader with strong operational management skills, a track record of delivering performance targets, leading teams and managing change. You will be confident using data to drive improvement, managing HR issues, managing resources effectively and building strong partnerships. Supported by an experienced senior leadership team, this is an excellent opportunity to further develop your leadership skills and shape the future children's services in Brent.
Main duties of the job:
- Lead the operational management and development of services within the portfolio, ensuring high-quality, patient-centred, responsive and cost-effective care that meets contractual, quality and performance requirements.
- Lead service, pathway and transformation development with ICBs, local authorities, NHS providers and voluntary sector partners to improve outcomes, maximise resources and embed best practice.
- Provide visible, compassionate leadership, fostering a positive culture that promotes staff wellbeing, inclusion, learning, accountability and continuous improvement.
- Monitor and improve service performance against activity, quality, outcome and financial targets, using data analysis to identify trends, address variances and implement improvement plans.
- Promote quality, safety and patient experience by overseeing complaints, incidents, audits and learning, ensuring lessons are embedded into practice and service improvement.
- Lead demand and capacity management, ensuring services remain sustainable, efficient and able to meet current and future population needs.
We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments.
Joining Central London Community Healthcare means becoming part of a community that lifts each other up. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.
Person Specification:
- Essential: Significant NHS operational management experience.
- Evidence of continuing personal and professional development.
- Management qualification or equivalent experience.
- Professional clinical qualification or significant NHS experience.
- Desirable: Experience of managing patient care services.
- Essential: Significant recent experience of working at a senior level.
- Substantial experience of working in community healthcare services delivering patient care.
- Change management and service transformation experience related to the planning and delivery of work in a clinical setting.
- Experience of staff management.
- Experience of budget management.
- Desirable: Experience of managing patient care services.
- Essential: Ability to rapidly build credibility with all levels in the Trust, including senior managers and clinicians.
- Ability to persuade clinicians to engage with, implement and embed change.
- High level competence and computer literacy including MS Office, and clinical systems.
- Proven ability to manage, analyse data and sound organisational skills.
- Understanding of the National Drivers of the wider health and social care economies, how they affect CLCH and their practical application to service delivery.
- Knowledge and understanding of the principles of quality governance.
- Understanding and knowledge of the need to use evidence based practice in the development and delivery of clinical services.
- Knowledge of managing difficult situations and conflict resolution.
- Desirable: Understanding of NHS Financial Guidance.
Clinical Services Manager- Nursing in London employer: National health service
The London Ambulance Service NHS Trust is an exceptional employer, offering a dynamic work environment that prioritises patient safety and service improvement. With a strong commitment to employee development, including leadership training and apprenticeship programmes, staff are empowered to grow their skills while contributing to the health of London. The Trust's inclusive culture and focus on quality management ensure that employees feel valued and supported in their vital roles.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Services Manager- Nursing in London
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at National health service for the Clinical Services Manager- Nursing role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Clinical Services Manager- Nursing in London
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with National health service, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at National health service, and how you can make a difference!
How to prepare for a job interview at National health service
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at National health service.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like National health service appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how National health service supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.