At a Glance
- Tasks: Lead the NLP service to extract vital clinical information and manage innovative projects.
- Company: Join South London and Maudsley NHS Foundation Trust, a leader in mental health care.
- Benefits: Enjoy a competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Be part of a supportive team dedicated to improving lives and promoting mental wellbeing.
- Why this job: Make a real difference in mental health by leveraging cutting-edge AI and NLP technologies.
- Qualifications: Degree in a relevant field and experience in NLP and cloud infrastructure required.
The predicted salary is between 66274 - 73496 £ per year.
At South London and Maudsley NHS Foundation Trust, we believe in providing excellent care delivered with pride and compassion. Everything we do aims to improve the lives of the people and communities we serve and promote mental health and wellbeing for all.
Access to information extracted from electronic health records is essential for day-to-day clinical decision making through clinical decision support tools and for clinical research. The Clinical Entity and Natural Language Processing (NLP) Service Lead is responsible for defining and managing services that extract key clinical information from free text and structured records for use by clinical services through LUCi and for research via CRIS.
In addition to managing internal services, the role includes designing and overseeing the externally facing commercial Mental Health Text Analytics Cloud (MH-TAC) service. MH-TAC enables NHS Trusts and universities to access and use NLP pipelines developed within SLaM safely and securely to extract information from local clinical text.
The successful applicant will have advanced technical expertise in NLP, AI methodologies and cloud infrastructure, alongside excellent leadership, supervision and communication skills. They will possess extensive knowledge of electronic health record systems within a secondary mental health NHS Trust and experience working with clinical and academic partners and customers.
Main duties of the job
- Manage the SLaM Clinical Informatics Entity and NLP Service, ensuring policies are implemented effectively.
- Manage service operations, including maintenance of an ITIL-aligned service model.
- Line manage the service's technical developer and administrator.
- Lead engagement with senior clinicians and IoPPN academics to identify information extraction needs, assess feasibility and design effective solutions.
- Lead development of pipelines to extract complex clinical entities using advanced NLP and AI techniques.
- Supervise and train staff in new information extraction processes.
- Design and implement DevOps and change management processes in line with industry standards and SLaM Digital Services policies.
- Manage deployment of pipelines into operational services, including monitoring and performance reporting.
- Ensure services remain cost-effective and within budget.
- Communicate service design, availability, outputs and performance to stakeholders.
- Coordinate testing of service outputs for clinical and research use and ensure the SLaM cloud-based NLP infrastructure remains operational.
- Work with SLaM technical teams and suppliers providing 4th-line support to ensure infrastructure meets operational needs.
- Design and manage all aspects of the MH-TAC service, including commercial, contractual, governance, budget and costing activities.
- Lead relationships with MH-TAC partners and customers.
- Develop and deliver MH-TAC training and awareness materials.
Person Specification
Qualifications
- Essential: Degree level in relevant area
- Desirable: ITIL Foundation Version 3 or equivalent, Prince II project management
Experience
- Essential: Relevant service management experience, extensive experience proven track record of NLP development and deployment, using a range of cutting-edge methods including AI, to extract information from mental health clinical text, extensive experience in SQL Server, including t-SQL and SQL Programming.
- Direct and extensive experience working with NHS Mental Health clinical data, experience working in clinical and academic environments, including writing of articles and/or conference presentations.
- Experience working directly and effectively with a range of different professions, including technical, clinical, academic, management etc.
- Direct experience developing and deploying technical services including devops/change management and operational processes to ITIL standards.
- Understanding of performance testing of clinical entity extraction, including the precision/recall trade-off.
- Desirable: Line management experience.
Knowledge and Skills
- Essential: Knowledge of high level of specialist technologies and infrastructure related to information extraction from text, including cutting edge AI, machine learning and manual coding.
- Excellent standard of written and spoken English.
- Ability to investigate and solve complex technical challenges in novel areas.
- Team Leadership skills, ability to motivate team members.
- The facilitation of a customer focused culture within a team.
- The ability to communicate with all levels of staff within the Trust and university both verbally and in writing.
- A logical and sensible approach to problem solving.
- Pro-active and self-motivated in completing work to a high standard in conjunction with other staff.
Clinical Entity and Natural Language Programming (NLP) Service Lead in London employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Entity and Natural Language Programming (NLP) Service Lead in London
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We think you need these skills to ace Clinical Entity and Natural Language Programming (NLP) Service Lead in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National Health Service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National Health Service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National Health Service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National Health Service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National Health Service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
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Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National Health Service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
