Case Manager Supervisor in London

Job summaryAt Avery Healthcare, we are all about supporting the people who care for our residents. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Supervisor at Wimbledon Common Care Home in London. ABOUT THE ROLE Your focus as Care Supervisor will be to manage, support and guide a small team within the Care Services team ensuring Avery processes and procedures are followed to the highest standards and ensuring that our residents choices, dignity, independence, and personal safety are at the core of all care and support activity.Main duties of the jobAs a Care Supervisor at Avery Healthcare, you will be part of a supportive team dedicated to making a positive impact on residents' lives. You will manage, support, and guide your team within Care Services, ensuring that all procedures and processes are upheld to the highest standards. The role requires promoting high-quality, person-centred care, closely monitoring residents' progress, and addressing concerns or complaints promptly. Avery Healthcare values compassion, respect, and commitment to exceptional care, offering opportunities for personal growth in a caring environment.About usAvery Healthcare is one of the UK's largest providers of luxury elderly care homes, dedicated to enriching the later years of life for residents through meaningful experiences. They prioritize respect, compassion, and accountability, celebrating the hard work and dedication of their teams while fostering growth and development.Full-time At Avery Healthcare, we are all about supporting the people who care for our residents. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Supervisor at Wimbledon Common Care Home in London. ABOUT THE ROLEYour focus as Care Supervisor will be to manage, support and guide a small team within the Care Services team ensuring Avery processes and procedures are followed to the highest standards and ensuring that our residents choices, dignity, independence, and personal safety are at the core of all care and support activity.Promoting and delivering high quality person-centred care to our residents.Closely monitoring and reporting on residents daily progress, ensuring all observations and interventions are recorded.Dealing with any concerns or complaints raised by residents or relatives in a polite, prompt and appropriate manner as soon as they occur.Providing ongoing support for the residents, their families and the Care Services Team.ABOUT YOUTo be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. A minimum of NVQ Level 3 or equivalent.Previous experience in a Senior Care role.ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. A DBS Disclosure check, the cost of which will be met by Avery Healthcare.At Avery Healthcare, we are all about supporting the people who care for our residents. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Supervisor at Wimbledon Common Care Home in London. ABOUT THE ROLEYour focus as Care Supervisor will be to manage, support and guide a small team within the Care Services team ensuring Avery processes and procedures are followed to the highest standards and ensuring that our residents choices, dignity, independence, and personal safety are at the core of all care and support activity.Promoting and delivering high quality person-centred care to our residents.Closely monitoring and reporting on residents daily progress, ensuring all observations and interventions are recorded.Dealing with any concerns or complaints raised by residents or relatives in a polite, prompt and appropriate manner as soon as they occur.Providing ongoing support for the residents, their families and the Care Services Team.ABOUT YOUTo be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. A minimum of NVQ Level 3 or equivalent.Previous experience in a Senior Care role.ABOUT AVERYAt Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. A DBS Disclosure check, the cost of which will be met by Avery Healthcare.EssentialA minimum of NVQ Level 3 or equivalent. Previous experience in a Senior Care role. EssentialA minimum of NVQ Level 3 or equivalent. Previous experience in a Senior Care role. AddressAvery HealthcareLondonSW19 6ABUnited KingdomEmployer's website