Overview
In this role you lead residential and nursing care teams to deliver high-quality, person-centred care for older residents. You will supervise shifts, support staff, and ensure safe, dignified care aligned with individual plans, fostering a warm, inclusive environment. You will work closely with residents, families, and colleagues to maintain high standards and support wellbeing. This is a hands-on leadership role with a meaningful impact on residents and their families.
Pay / Benefits
- competitive salary and benefits package
- excellent learning and development opportunities
- ongoing training and career progression
- supportive leadership and team environment
- meaningful role making a difference for residents and families
Responsibilities
- Lead shifts and coordinate care staff to maintain high care standards
- Support residents with personal care and daily living activities per care plans
- Promote physical, emotional, social, psychological, and spiritual wellbeing
- Contribute to development and review of person-centred care plans
- Respond to alarms, incidents, emergencies, and resident requests promptly
- Mentor, motivate and support care staff; assist with induction and training
- Maintain accurate records and effective communication with residents, relatives, and healthcare professionals
- Promote health, safety, safeguarding, and compliance with policies and regulations
- Support excellent customer experience for residents, families, and visitors
Key requirements
- QCF Level 3 in Health & Social Care or equivalent
- Experience in care environment with supervising staff
- Experience supporting older people including dementia and physical disabilities
- Understanding of safeguarding, health and safety, and person-centred care
- Knowledge of medication administration and CQC regulations/KLOEs
- Strong communication, leadership, and organisational skills
- Ability to manage challenging situations positively and work under pressure
- Good IT skills including electronic care planning systems
- Flexible and compassionate approach to residents' needs
- strong communication
- leadership
- organisational skills
- compassionate
- electronic care planning systems
- medication administration knowledge
Care Team Leader (Days) in London employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
