Overview
In this role you lead the CAMHS Single Point of Access, guiding a multidisciplinary team to deliver safe, responsive mental health support for under-18s. You will balance clinical input with operational management, shaping a growing, innovative service and building internal and external interfaces. You’ll supervise staff, drive service development, and ensure effective triage, care pathways, and data monitoring. This is a meaningful chance to influence youth mental health access and collaboration across boroughs.
Pay / Benefits
- Permanent contract
- Full-time hours
- Agenda for Change Band 7 salary (58,133 to 65,261)
- HCAS included
- NHS Pension scheme
- Professional registration support
Responsibilities
- Manage daily running of the CAMHS SPA team and support the Clinical Lead in service operations
- Provide clinical and managerial supervision, coaching, and staff development
- Contribute to training and clinical group supervision across the wider all-age SPA
- Handle high-quality triage: respond to calls, prioritise, and determine care pathways
- Refer and liaise with CAMHS local teams and signpost to third-sector services when needed
- Maintain accurate patient records in System One and monitor data for SPA performance
- Support long-term strategic development of the SPA service
- Screen and manage emails in the CAMHS SPA inbox
- Establish and maintain relationships with stakeholders (core/urgent CAMHS, GP, Police, LAS)
- Escalate difficult calls and manage risk to patient safety
- Ensure compliance with safeguarding and child protection requirements
- Participate in ongoing service evaluation and governance processes
Key requirements
- Relevant professional qualification in a psychological/therapeutic field, mental health nursing, or mental health social work
- Substantial experience in child and adolescent mental health
- Knowledge of safeguarding and Children Act protocols
- Experience with complex mental health assessments
- Strong communication, planning, and recording skills
- Ability to supervise a multidisciplinary team
- Current UK professional registration
- Empathy and ability to relate to young people and families
- Resilience under pressure and deadline-driven
- Collaborative mindset and partnership working
- IT systems proficiency (System One)
- Risk assessment and management
- Clinical governance understanding
CAMHS Single Point of Access Team Manager in London employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
