Network and Telecommunications Manager in Liverpool

This senior role has a mix of technical and management responsibilities. You will be part of the ICT Services Senior Management Team contributing to the running of this key Clinical Support Service. The role also includes managing a Network and Telephony specialist.

The technical element of the role includes maintaining the existing Network and Telephony solutions, developing new solutions as the demands of the Trust change and involvement in numerous projects.

Main duties of the job:

• You will be the Trust's subject matter expert on all network and telephony matters, managing and being responsible for all incidents that relate to network or telephony issues.
• Support the wider ICT Services team giving advice and guidance on technical matters.
• Responsible for designing, implementing and maintaining secure network infrastructure in line with NHS England cyber security standards and best practices.

Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.

We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport.

Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.

As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcomes applications from people who have direct experience of accessing our services.

All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction/initial training requirements of the role.

Details:

• Date posted: 14 August 2026
• Pay scheme: Agenda for change
• Band: Band 7
• Salary: £49,387 to £56,515 a year per annum
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 373-CSS1302
• Job locations: The Oaks, 1 The Oaks Office Park, Ellesmere Port, CH2 4HY, United Kingdom

Please download a copy of the job description for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence and values. CWP recruits people that can demonstrate the Trust's Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trust's Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trust's Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website.

If you need any further guidance to help you complete your application, contact our recruitment team via email or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification:

Qualifications:

• Essential: Degree or equivalent experience in an IT related discipline.
• Essential: Professional certification (CCNA) or equivalent experience in enterprise networking, security, wireless networking, or unified communications.
• Desirable: Evidence of continued professional development.
• Desirable: Project management experience supported by a Prince 2 foundation qualification.
• Desirable: ITIL v3 foundation qualification.

Knowledge and Expertise:

• Essential: Advanced hands-on configuration skills with network/telephony/firewall devices.
• Essential: Advanced troubleshooting of network/telephony/firewall issues.
• Essential: Knowledge of network security principles, QoS, VLANs, DHCP, DNS, VRF and NAC and enterprise troubleshooting methodologies.

Experience:

• Essential: Minimum 2 years Management experience in an operational role.
• Essential: Minimum 2 years experience in a technical Support role.
• Essential: Experience supporting enterprise network infrastructure, including routing, switching, wireless LAN, firewalls, VPNs, VoIP/SIP and unified communications platforms.
• Desirable: Experience in the NHS or Public Sector.

Trust Values:

• Essential: Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency).

Disclosure and Barring Service Check:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.