Overview
In this role you will ensure all prescriptions are dispensed in line with SOPs, laws and practice standards, contributing to safe and efficient patient care. You will work as part of the Dispensary team within Beechfield Medical Centre, supporting the GP practice and its 21,500 patients. You will handle stock management, ordering, and medication delivery to minimise disruption for patients. You will collaborate with doctors, wholesalers, and manufacturers to maintain supply and accuracy, upholding high hygiene and professionalism. This is a hands-on position with a clear impact on patient access and service quality.
Responsibilities
- Dispense medicines and appliances according to SOPs and regulations using the Surgery System and Nomad System
- Consult with authorising or Duty Doctor when there is doubt about prescribed items
- Store dispensed medications correctly per manufacturers' guidance and laws
- Collect prescription charges and ensure correct patient declarations and FP10 forms
- Manage cash handling and record-keeping for the Practice
- Endorse prescription forms to ensure correct payment by PPD and file invoices appropriately
- Maintain efficient stock control to ensure continuity of supply and minimise wastage
- Enter stock details (quantities, prices, batch numbers, expiry dates) into the computer system
- Place daily orders with Mainline Wholesalers within cut-off times for timely delivery
- Follow up with wholesalers/manufacturers for unavailable drugs and arrange alternatives with GP input
- Maintain doctors' bags stock where applicable and store drugs per Practice procedures
- Place generic drug orders to obtain best prices
- Ensure dispensary equipment and workspaces are clean and in good order
- Deliver Nomad medications where appropriate
- Deliver high levels of professionalism and escalate concerns as needed
- Maintain Professional Development and competences required with DSQS
- Deliver Nomad medications to patients as per procedures
Key requirements
- NVQ Level 2
- DBS Check (Disclosure and Barring Service)
- experience in dispensing environments is implied by duties
- Professionalism
- Politeness and customer service
- Attention to detail
- Nomad System
- Dispense-It (Surgery computer system)
- Stock control/inventory management
Dispenser in Lincolnshire employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
