Job summaryAre you keen to lead exciting transformational change with the 10-year neighbourhood plan for Primary and community services?Primary Care (WKPC) as a Head of Operations.care networks as they move into neighborhoods working with other local system providers in West Kent such as the Kent Community Health Trust, the Mental Health Trust, the voluntary sector and the local authority. within transformation of services. join WKPC during a period of system transformation, growth and expansion. and support the Director of Finance and Director of Nursing & Quality who digital teams to communicate and embed strategic direction and organisational change in West Kent community and Primary care services. We are a collaborative and ambitious GP Federation working with GP practices across Sevenoaks, Weald, Tonbridge, Tunbridge Wells, Malling, and Maidstone to improve General Practice provision in the area. West Kent Primary Care are a supportive and friendly organisation whose aim is to provide high quality, seamless health care that enables people to lead healthier lives, whilst feeling supported and cared for.Favourable terms and conditionsMatch NHS Annual Leave entitlementNEST and NHS PensionA comprehensive induction into the company followed by a local induction to introduce you to the roleTraining, support, and development in your careerFlexible working arrangementsRecognition via Employee of the Month schemeWellbeing support and Employee Assistance Programme*Due to travel requirements for the role it would be beneficial for applicants to have a full driving licenseOffice Contact: 01892 481821DetailsDate posted26 August 2026Pay schemeOtherSalary Full-time, Flexible working Lead operational oversight, and implementation of comprehensive service strategies integrating digital, financial, workforce, and governance aims. Post-Viral, frailty pathways, diabetes, UTC support, enhanced partners, performance reporting, renewals, and compliance with CQC/NHS England Managers/Leads/Operations/Admin/pharmacy staff. Support recruitment, training, Drive service transitions, digital transformation (EMIS/CoordinateRx/EPR), MDT coordination, and quality and monitor operational risk registers (operational/strategic risks), support performance/risks/mitigations. Lead operational oversight, and implementation of comprehensive service strategies integrating digital, financial, workforce, and governance aims. Post-Viral, frailty pathways, diabetes, UTC support, enhanced partners, performance reporting, renewals, and compliance with CQC/NHS England Managers/Leads/Operations/Admin/pharmacy staff. Support recruitment, training, Drive service transitions, digital transformation (EMIS/CoordinateRx/EPR), MDT coordination, and quality and monitor operational risk registers (operational/strategic risks), support performance/risks/mitigations.Evidence of continued professional development relevant to operational leadership.DesirableManagement, leadership, or project management qualification.Experience of staff management, including recruitment, appraisal, performance support, and workforce planning.Experience of contract monitoring, compliance, or service-level agreement management.Experience of performance monitoring, reporting, data analysis, and service improvement.Experience preparing bids, tenders, service proposals, or contract documentation.Experience supporting digital, operational, or quality improvement projects. Understanding of quality assurance, risk management, patient safety, and information governance.Knowledge of relevant NHS guidance, contractual requirements, governance standards, and organisational policies.DesirableKnowledge of Kent and Medway primary care or community services.Evidence of continued professional development relevant to operational leadership.DesirableManagement, leadership, or project management qualification.Experience of staff management, including recruitment, appraisal, performance support, and workforce planning.Experience of contract monitoring, compliance, or service-level agreement management.Experience of performance monitoring, reporting, data analysis, and service improvement.Experience preparing bids, tenders, service proposals, or contract documentation.Experience supporting digital, operational, or quality improvement projects. Understanding of quality assurance, risk management, patient safety, and information governance.Knowledge of relevant NHS guidance, contractual requirements, governance standards, and organisational policies.DesirableKnowledge of Kent and Medway primary care or community services.Employer detailsEmployer nameWest Kent Primary CareAddressHospice In The WealdMaidstone RoadPemburyTunbridge WellsKentTN2 4TAUnited KingdomEmployer's websiteEmployer detailsEmployer nameWest Kent Primary CareAddressHospice In The WealdMaidstone RoadPemburyTunbridge WellsKentTN2 4TAUnited KingdomEmployer's website
Locations
Operations Development Executive in Kent, Royal Tunbridge Wells employer: National Health Service
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