Digital Services Business Manager in Kennington

Job summaryThe Digital Services Business Manager will provide senior leadership and management for the business, financial, workforce, governance and administrative functions that support the effective operation of Digital Services across the St George's, Epsom and St Helier Hospital Group. Working closely with the Deputy Group Chief Digital Information Officer - Digital Infrastructure and the Digital Services Senior Leadership Team, the postholder will lead the development and implementation of robust systems, processes and controls to support effective financial management, procurement, workforce planning, governance, risk management and performance reporting. The postholder will provide specialist advice, support and constructive challenge to senior leaders, ensuring that Digital Services operates in accordance with Group policies, Standing Financial Instructions, statutory requirements and recognised standards of good governance. They will analyse and interpret complex financial, workforce, procurement and performance information, producing clear reports, briefings and recommendations to support effective decision-making. The postholder will operate with a high degree of autonomy and will be required to manage competing priorities, resolve complex issues and communicate sensitive, confidential or contentious information to a wide range of internal and external stakeholders.Main duties of the jobThe postholder will: Lead the business management, governance and administrative functions supporting Digital Services across the Group.Provide specialist business management advice and support to the Deputy Group Chief Digital Information Officer - Digital Infrastructure and the Digital Services Senior Leadership Team.Develop, implement and maintain effective policies, procedures, systems and controls covering finance, procurement, workforce, risk, governance and administration.Support the setting, monitoring and forecasting of Digital Services revenue and capital budgets across multiple cost centres.Analyse complex financial, workforce, procurement and performance information, identifying trends, risks, variances and opportunities for improvement.**Please refer to the JD for more details on the main duties of the role***About usSt George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.DetailsDate posted23 October 2026Pay schemeAgenda for changeBandBand 8aSalary
66,274 to 73,496 a year
pa
ContractPermanentWorking pattern
Full-time
Reference number200-NN- -A&C-ZJob locationsSt George's University Hospitals NHS Foundation TrustBlackshaw RoadLondonSW17 0QTUnited KingdomJob descriptionJob responsibilitiesLeadership and Business Management Lead the development, implementation and continuous improvement of business management systems, policies, procedures and controls across Digital Services.Provide specialist advice, support and constructive challenge to the Digital Services Senior Leadership Team.Translate strategic priorities into coordinated operational plans, actions, reporting arrangements and deliverables.Establish clear standards for the provision of business management and administrative support across Digital Services.Maintain oversight of key actions, decisions, deadlines, dependencies and areas of operational risk.Work autonomously to resolve complex operational and administrative issues, including situations where there may be limited precedent.Support the development and monitoring of directorate business plans, service objectives and improvement programmes.Represent Digital Services at relevant meetings and governance forums, as required.Deputise for senior leaders in relation to agreed business management, workforce, financial and administrative matters. Financial Management Develop and maintain effective systems for the management and monitoring of Digital Services revenue and capital budgets across multiple cost centres.Work in partnership with Finance colleagues, budget holders and senior managers to support effective budget setting, forecasting and financial control.Monitor expenditure, commitments, accruals, variances and forecasts, identifying emerging financial pressures and recommending corrective action.Receive, validate, interpret and analyse complex financial information, ensuring that reports are accurate, timely and appropriate for their intended audience.Present financial information clearly to senior leaders, budget holders and governance forums.Support the development and monitoring of cost-improvement plans, efficiency opportunities and financial recovery actions.Maintain effective arrangements for cross-charging staff time, equipment, services and other agreed costs.Investigate and resolve complex financial discrepancies in conjunction with Finance, Procurement, suppliers and budget holders.Ensure that confidential and commercially sensitive financial information is handled appropriately. Procurement and Commercial Management Oversee procurement and purchasing activity within Digital Services, ensuring compliance with Group policies, Standing Financial Instructions and relevant procurement requirements.Provide leadership and oversight of purchase-order creation, goods receipting, invoice processing and supplier-