At a Glance
- Tasks: Support the Information Governance team in ensuring compliance and improving data handling processes.
- Company: Join a collaborative Trust focused on high standards of information governance.
- Benefits: Flexible working, professional training, and a focus on work-life balance.
- Other info: Dynamic role with opportunities for growth and cross-team collaboration.
- Why this job: Make a real impact on data privacy and governance practices across the Trust.
- Qualifications: Degree level education or equivalent experience in Information Governance.
The predicted salary is between 31500 - 38500 £ per year.
Overview
In this role you support the Information Governance team to ensure statutory, regulatory and organisational information governance obligations are met.
You will advise staff, manage inquiries and contribute to ongoing process improvements in data handling, privacy, and information sharing.
You work across governance projects, DPIAs, FOI and incident work, helping to sustain high standards of compliance and a customer-focused IG service.
You will join a collaborative team and play a key part in shaping governance practices across the Trust.
- Pay / Benefits
- wide range of professional, management and leadership training
- clinical skills training available
- development opportunities
- flexible working arrangements
- focus on work-life balance
- inclusive and disability-confident employer
Responsibilities
- Support senior IG colleagues in delivering governance projects and the IG work programme
- Coordinate and maintain DPIAs with accurate documentation for review
- Monitor departmental work programme and dashboards, flagging risks or non-compliance
- Assist investigations into IG incidents, FOI and Supportworks requests, provide cover as needed
- Attend IG Steering Groups and meetings, prepare progress papers and reports
- Provide guidance on IG policies and procedures to staff and patients
- Contribute to policy development, review and system improvements
- Maintain the IG Share Point library with version control
- Deliver annual IG audit programme and assess staff awareness of policies
- Recommend improvements post-incident or risk, support training updates
- Support Data Mapping annual work programme, documenting data flows and risks
- Follow up on data mapping activity and escalate non-compliance
- Maintain Information Sharing Agreements records and reflect within data maps
- Support transition of SIAs to DPIAs and obtain approvals
- Assist with IG mailbox/Service Desk handling and timely responses
- Plan and prioritise workload balancing planned work and emergencies
- Proofread IG papers and materials for publication
- Build cross-team relationships and contribute to effective teamwork
- Undertake additional project/administrative duties as required
- Maintain confidentiality and comply with relevant legislation and policies
- Travel between Frimley Park, Heatherwood and Wexham Park Hospitals as needed
- Key requirements
- Degree level education or equivalent IG experience
- Experience across all IG areas
- Ability to write detailed procedure documents
- Experience handling complaints and explaining complex issues
- Experience auditing practices and dealing with diverse queries
- Track record supporting improved IG arrangements in complex organisations
- Desirable: project management experience
- Excellent written and oral communication with staff at all levels
- Ability to travel across sites within the Trust
- Excellent written and oral communication
- Ability to work under pressure and meet deadlines
- Attention to detail
- Knowledge of Information Governance/Data Protection Acts, FOI, NHS Code of Confidentiality, Access to Health Records Act, Caldicott Principles
- Proficient in Share Point and document management
- Data mapping and data flow risk assessment
Information Governance Officer employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
StudySmarter Expert Advice🤫
We think this is how you could land Information Governance Officer
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like National Health Service.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at National Health Service.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like National Health Service, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Information Governance Officer
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National Health Service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National Health Service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National Health Service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National Health Service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National Health Service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National Health Service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
