At a Glance
- Tasks: Lead and manage primary care operations across multiple GP practices and PCNs.
- Company: Join The Pharmacist Network, a fast-growing, pharmacist-led organisation.
- Benefits: Competitive salary, uncapped commission, hybrid working, and travel expenses covered.
- Other info: Dynamic environment with a leadership team boasting 60+ years of combined experience.
- Why this job: Make a real impact on NHS primary care outcomes while enjoying autonomy and career growth.
- Qualifications: 3+ years in a senior operational role with hands-on primary care experience.
The predicted salary is between 45000 - 48000 £ per year.
The Pharmacist Network is a fast-growing, pharmacist-led primary care organisation. We deliver clinical and operational services to GP practices and Primary Care Networks (PCNs) across England. As we expand, we need experienced Primary Care Regional Managers who know the primary care landscape inside out.
Main duties of the job:
- Take ownership of 20-30 GP/PCN contracts across your region.
- Lead clinical and operational teams, manage performance, and be the person your NHS partners rely on.
- Have the autonomy to run your region the way you think is best.
- Commission structure that rewards you when it delivers.
What You'll Be Doing:
- Managing day-to-day regional operations across 20-30 primary care contracts.
- Line managing Senior and Lead Pharmacists, providing coaching and clinical oversight.
- Monitoring KPIs, contract performance, and workforce metrics, stepping in proactively when needed.
- Developing and maintaining strong relationships with GP Practices, PCNs, and ICBs.
- Leading workforce planning, recruitment, and staff development across your region.
- Ensuring CQC and NHS governance compliance across all services.
- Identifying opportunities for service growth and commercial development.
- Reporting regional performance to the Managing Director and senior leadership team.
About us:
- Real autonomy - you manage your own diary and your own region.
- Uncapped commission with a clear, transparent structure.
- Travel expenses fully covered.
- Hybrid working - weekly regional travel, monthly HQ visit.
- Genuine career progression as TPN grows nationally.
- Leadership team with 60+ years of combined primary care director-level experience.
- Meaningful work improving NHS primary care outcomes every day.
This role is ideal if you are currently working as a PCN Business Manager, Practice Manager, Primary Care Operations Manager, or Multi-site Primary Care Lead and you're ready to take the next step.
You’ll need:
- 3+ years in a senior operational or leadership role.
- Direct, hands-on experience in primary care (GP, PCN, NHS).
- Proven ability to lead and influence multi-site teams.
- Deep knowledge of NHS structures and PCN operations.
- Strong performance management and analytical skills.
- Full UK driving licence.
You’ll stand out if you have:
- An existing network across GP practices or PCNs in your region.
- Experience in service redesign or pathway improvement.
- A background in healthcare ops or medicines optimisation.
- A leadership or management qualification.
- Experience as a registered healthcare professional.
Applicants must have current UK professional registration.
Hybrid - Primary Care Ops Manager employer: National health service
The London Ambulance Service NHS Trust is an exceptional employer, offering a dynamic work environment that prioritises patient safety and service improvement. With a strong commitment to employee development, including leadership training and apprenticeship programmes, staff are empowered to grow their skills while contributing to the health of London. The Trust's inclusive culture and focus on quality management ensure that employees feel valued and supported in their vital roles.
