At a Glance
- Tasks: Lead the Clinical Administration Division to enhance patient care and operational efficiency.
- Company: Join a compassionate Trust dedicated to excellence in healthcare.
- Benefits: Competitive salary, professional development, and a chance to make a real difference.
- Other info: Collaborative environment focused on continuous improvement and stakeholder engagement.
- Why this job: Drive transformational change while improving patient experiences and outcomes.
- Qualifications: Senior-level experience in healthcare with strong leadership and financial management skills.
The predicted salary is between 75600 - 92400 £ per year.
As a Divisional Director of Operations for Clinical Administration, you will steer the Trust-wide Clinical Administration Division, ensuring efficient booking pathways, ward administration, MDT coordination, and related services that underpin high-quality patient care. You will provide strategic and operational leadership, drive service improvement, and monitor performance against access standards, while developing the workforce. This role blends transformational change with a patient-focused approach and alignment to the Trust’s values of compassion, excellence, and collaboration.
Responsibilities
- Lead Trust-wide Clinical Administration functions to drive improvement and optimise patient care pathways.
- Develop and implement operational strategies to uphold high standards of care, outcomes and experience; manage workforce, finances and capacity planning to meet targets.
- Foster team development and continuous improvement.
- Collaborate with internal and external stakeholders to align system-wide goals.
- Provide advice and guidance to senior management and deputise for the Deputy Chief Operating Officer when needed.
Key requirements
- Substantial senior-level experience in an acute or specialist hospital setting with a solid understanding of NHS performance and governance for acute trusts.
- Track record of delivering operational performance, service redesign and continuous improvement.
- Strong financial management, including budgeting, cost control and NHS costing.
- Experience in implementing performance management systems and managing contracts and departmental performance indicators.
- Proven negotiation and influence skills with the ability to address underperformance.
- Experience leading complex change programs with focus on patient experience and staff engagement.
- Proven ability to analyse complex data and translate it for clinical teams.
- Experience in developing business cases for capital and revenue investment.
- Ability to manage within a complex organisation and balance multiple priorities.
- Understanding of clinical and business information systems.
- Willingness to travel as required.
Essential to uphold Trust values: compassion, excellence, collaboration.
Inspirational leadership
- Stakeholder engagement.
- Collaborative and resilient.
- Financial management and planning.
- Demand and capacity planning.
- Performance management and data interpretation.
Divisional Director of Operations - Clinical Administration in Huntingdon employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
StudySmarter Expert Advice🤫
We think this is how you could land Divisional Director of Operations - Clinical Administration in Huntingdon
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like National Health Service.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at National Health Service.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like National Health Service, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Divisional Director of Operations - Clinical Administration in Huntingdon
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National Health Service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National Health Service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National Health Service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National Health Service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National Health Service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National Health Service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
