Job summaryWarm, friendly, and professional approach
Strong customer service experience (contact centre experience a plus)
Excellent communication and IT skills
Flexible, positive, and empathetic attitudeMain duties of the jobAre you caring, committed, and driven to provide a first-class service? Then we would love to hear from you. This role is based in our Hull RMC.
The great news is to start a brilliant career at Cora Health as a Patient Care Advisor, no healthcare experience is required. We are looking for individuals who have a background in customer service and some contact centre and call handling experience too.
We call our Customer Service colleagues Patient Care Advisors or PCAs for short. About usWe're a leading provider of community healthcare services in the UK, delivering MSK care, diagnostics, physiotherapy, pain management, mental health support, and more. Our mission: make healthcare accessible and straightforward for everyone.
Ready to make a real impact? Apply now and start your career with Cora Health!DetailsDate posted24 September 2026Pay schemeOtherSalary
26,510 a year
ContractPermanentWorking pattern
Full-time
Reference numberRMC11Job locationsUnit 30, K3 Business park, Clough RHullE Riding of YorkshireHU5 1SWUnited KingdomJob descriptionJob responsibilitiesCan-do attitude - We embrace challenges and seek better ways of working
Empathy - We listen and act with respect and care
Commitment to better - We work hard because we care deeply about what we do
Job description
Job responsibilitiesCan-do attitude - We embrace challenges and seek better ways of working
Empathy - We listen and act with respect and care
Commitment to better - We work hard because we care deeply about what we doPerson Specification
Qualifications
DesirableGood standard for GCSE
Experience
DesirablePrevious call centre experience
Person Specification
Qualifications
DesirableGood standard for GCSE
Experience
DesirablePrevious call centre experienceDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).Employer detailsEmployer nameCora Health Group LimitedAddressUnit 30, K3 Business park, Clough RHullE Riding of YorkshireHU5 1SWUnited KingdomEmployer's websiteEmployer detailsEmployer nameCora Health Group LimitedAddressUnit 30, K3 Business park, Clough RHullE Riding of YorkshireHU5 1SWUnited KingdomEmployer's website
Patient Care Advisor in Hull employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
