At a Glance
- Tasks: Lead and manage the Surgical Division, ensuring high standards of patient care.
- Company: Wye Valley NHS Trust, a progressive healthcare provider in a beautiful rural setting.
- Benefits: Competitive salary, great work-life balance, and opportunities for personal development.
- Other info: Join a supportive team dedicated to excellence in patient care.
- Why this job: Make a real impact in healthcare while developing your leadership skills.
- Qualifications: Degree level education and extensive NHS experience required.
The predicted salary is between 49387 - 56515 £ per year.
An opportunity has arisen for a motivated individual to work as part of the Surgical Division as Deputy General Manager (DGM). This role would suit an enthusiastic and forward-thinking person looking for that next step in operational management. The role is to support the Head, Neck & Orthopaedic Directorate.
The role of DGM, as well as providing a senior point of contact to Admin and Clerical staff, works closely with clinical and nursing leads to ensure a high standard of patient care is delivered, in line with the Trust policy and standard operating procedures. This is a busy, demanding and challenging role. In return, this post offers significant development opportunities. You will be supported every step of the way and have friendly, supportive and caring colleagues to work alongside.
The successful applicant will have previous experience of leading a team, managing change and resolving complex problems. You will work closely with the General Manager to ensure the Trust's Access Policy is adhered to and that all relevant Trust Key Performance Indicators (KPIs) are met. You will bring knowledge of demand and capacity planning and in this role and have the ability to use data in order to drive decision making.
You will also be responsible for the personal development planning and learning needs of the staff within their own administrative team, as well as managing any human resource issues by providing direct supervision to the Administrative Teams. Excellent leadership skills and the need to demonstrate your ability to remain positive in challenging times are essential.
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire University NHS FT, George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust. Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward-looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we want for our family and friends. More than 3,000 people work for the Trust; they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire. We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Our values - Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time.
Details
- Date posted: 28 August 2026
- Pay scheme: Agenda for change
- Band: Band 7
- Salary: £49,387 to £56,515 a year per annum, pro rata
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 229-SUR-8254464
- Job locations: Hereford County Hospital, Stonebow Road, Hereford, HR1 2ER, United Kingdom
Job responsibilities
To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.
Person Specification
- Experience: Extensive, in-depth NHS experience in an acute hospital setting
- Qualifications: Educated to degree level or equivalent qualification/equivalent level of experience
- Skills: Experience of service re-design, workforce planning, change and demand management. Good team member with proven ability to lead, motivate, inspire and encourage collaborative working to improve service and team performance. Experience of financial management and budgetary control. Extensive experience of managing a team.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
- Employer name: Wye Valley NHS Trust
- Address: Hereford County Hospital, Stonebow Road, Hereford, HR1 2ER, United Kingdom
Deputy General Manager - Head, Neck & Orthopaedics - INTERNAL in Hereford employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager - Head, Neck & Orthopaedics - INTERNAL in Hereford
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like National Health Service.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
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Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at National Health Service.
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We think you need these skills to ace Deputy General Manager - Head, Neck & Orthopaedics - INTERNAL in Hereford
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National Health Service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National Health Service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National Health Service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National Health Service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National Health Service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National Health Service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
