b Overview /b p In this role you will provide strategic and operational leadership for a diverse portfolio of supportive care services, driving transformation to improve access and outcomes for people with life-limiting illnesses. You’ll work with a wide network of partners across health, social care and the voluntary sector to deliver the Hospice Strategy 2026-2031, expand volunteer-led initiatives, and strengthen safeguarding. A core focus is reducing health inequalities and ensuring compassionate, person-centred care across services. /p b Pay / Benefits /b ul li 27 days holiday plus public holidays /li li Subsidised cafe and early access to retail sale events /li li Season ticket loan /li li NHS Pension Scheme or salary-exchange pension /li li Cycle to work scheme /li li Health Cash Plan and EAP access /li /ul b Responsibilities /b ul li Lead the development and delivery of the Supportive Care Services Departmental Plan aligned with the Hospice Strategy 2026-2031 /li li Drive innovation and service redesign to increase reach, accessibility and impact /li li Develop strategic partnerships to strengthen service delivery and community engagement /li li Oversee volunteer services and measure impact through outcomes /li li Lead safeguarding across all services, policies and governance /li li Ensure governance, quality improvement, and regulatory compliance across services /li li Monitor performance, outcomes and key indicators to drive continuous improvement /li li Manage budgets, resources and workforce planning to ensure sustainability /li li Represent the Hospice in local, regional and national forums /li li Produce assurance reports for senior leadership, committees and Board /li /ul b Key requirements /b ul li Significant senior leadership experience within palliative, community or social care services /li li Experience of leading large multidisciplinary teams /li li Professional registration in a health or social care profession /li li Masters degree in a relevant subject or equivalent experience /li li Experience of partnership working across health, social care and voluntary sector organisations /li li Strong knowledge of safeguarding legislation and governance /li li Experience of budget management and resource planning /li /ul ul li Excellent communication and influencing skills /li li Stakeholder engagement and relationship building /li li Commitment to inclusion and reducing health inequalities /li li Strategic planning and service transformation /li li Governance, quality improvement and regulatory compliance /li li Safeguarding processes and governance frameworks /li /ul
Head of Supportive Care employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
