b Overview /b p In this role you will lead day-to-day specialist support services across New Milton and Southampton, guiding two individuals with learning disabilities and a bespoke complex-need case. You’ll work with families, health professionals, and agencies to deliver person-centred outcomes, while ensuring safety, hygiene, and KPI-aligned care. Reporting to the Registered Manager, you’ll provide operational oversight, develop staff, and model best practice across multiple services. /p b Pay / Benefits /b ul li Refer a friend scheme up to 1000* /li li Outstanding career development /li li Blue Light Care discount package /li li Employee Assistance Programme /li li Company pension scheme /li /ul b Responsibilities /b ul li oversee multiple services to ensure regulatory and organizational standards are met /li li line manage and develop staff including Care Managers, Seniors, and Support Workers /li li drive KPI achievement and continuous improvement in operations and quality assurance /li li maintain positive relationships with people we support, families, professionals, and stakeholders /li li prepare and manage staff rotas to ensure efficient resource use and consistent care /li li support budget management and financial discipline across services /li li embed holistic, person-centred care values across all services /li li manage safeguarding concerns and notifiable events with timely CQC reporting /li li participate in meetings, document actions, and follow through to completion /li li undertake shifts as needed to model best practice and support teams /li li participate in on-call duties and deliver out-of-hours support /li li adhere to all company policies and procedures /li li perform other duties commensurate with the role /li /ul b Key requirements /b ul li QCF Level 4 or 5 / RMA / Health Social Care or prepared to undertake /li li experience supporting individuals with mental health needs in a health/social care or supported living environment /li li leadership and management experience or proven Senior Support Worker background /li li excellent verbal and written communication skills with ability to build relationships /li li up-to-date knowledge of the care sector and regulatory framework /li li experience supporting people with Learning Disabilities /li li proficient IT skills (Word and Excel) /li li valid UK Driving License /li /ul ul li excellent verbal and written communication /li li relationship-building and stakeholder management /li li leadership and people development /li li Microsoft Word /li li Microsoft Excel /li li budget management /li /ul
Deputy Manager in Hampshire employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
