At a Glance
- Tasks: Lead a dynamic team to deliver exceptional patient care and operational excellence.
- Company: Join Portsmouth Hospitals University NHS Trust, a leader in compassionate healthcare.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Be part of a diverse team committed to innovation and quality improvement.
- Why this job: Make a real difference in healthcare while shaping the future of patient services.
- Qualifications: Proven leadership experience in NHS or public sector, with strong communication skills.
The predicted salary is between 91609 - 91609 £ per year.
Hours: Full time - 37.5 hours per week
Contract Type: Permanent
Band: Band 8C, £79,504 - £91,609 per annum
Are you a highly experienced, ambitious operational leader with a proven track record in the NHS or a complex public sector environment? We are seeking a dynamic and resilient Care Group General Manager to join our senior leadership team and play a pivotal role in delivering excellent patient care and operational efficiency.
This is a key leadership position where you will work in a crucial tripartite partnership with the Clinical Director and Senior Matron to shape the strategic direction and ensure the integrated clinical, operational, and financial performance of the Care Group.
Main duties of the job
What You Will Deliver
This role is not just about management; it's about visionary leadership and execution. You will be the driving force behind the Care Group's success, focusing on four core areas:
- Operational Excellence: Accountable for achieving national and local access targets and operational objectives (e.g., RTT, Cancer Pathways). You will ensure seamless, patient-focused service delivery, including implementing the 7/7 working strategy.
- Financial & Performance Stewardship: Take shared corporate responsibility for the Care Group's budget, delivering efficiency savings, leading the annual budget setting, and driving long-term financial stability.
- Strategic Direction & Improvement: Working with the tripartite team, you will contribute to the Division's strategy, prepare robust business cases for service development, and champion innovation and continuous quality improvement.
- People & Cultural Leadership: Provide proactive and visible leadership, ensuring staff development, effective team working, and a culture of personal responsibility. You will drive improvements based on staff feedback and develop comprehensive workforce plans.
About us
Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.
Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust.
Key Accountabilities
- Ensure full compliance with the Trust's Assurance Framework and all related corporate and clinical risk standards.
- Provide functional leadership and day-to-day support to Business Managers, monitoring and managing all access standards.
- Represent the Care Group at local levels, developing key partnerships and integrating best practice into the Trust.
- Participate in the Trust's on-call rota and be available for weekend working as required.
Person Specification
Skills, Abilities and Attributes
- Strong and effective leadership and people management skills
- Strong influencing, persuasion and negotiating skills
- Highly developed verbal and written communication and presentation skills suitable for a range of audiences, including chairing of meetings
- Ability to ensure patient safety by assessing and managing risks associated with service developments
- Ability to work with and through others
- Ability to perform well under pressure and manage unpredictable workload with conflicting priorities
- Quality focused with an innovative approach and ability to solve complex problems
- Ability to develop effective networks and work collaboratively with internal and external partners
- Ability to critically analyse complex financial and clinical data sets
- Well-developed IT skills to manage and report on complex performance management information
- Personal Resilience
- Able to participate in on-call rota as required.
Qualifications
- Educated to Degree level or equivalent qualification/experience
- Post Graduate Qualification or equivalent
- Evidence of continuing professional development including management studies to masters level or above or equivalent experience
Experience
- Significant experience working on both strategic and operational matters.
- Significant NHS/Public sector experience and knowledge and understanding of the NHS system reform policy and other key policy drivers
- Demonstrable success in building, leading, motivating and developing multi-disciplinary teams as a highly effective people manager
- Proven experience of effective performance and budgetary management and control including achieving annual targets on a regular basis for a large group of clinical specialties
- Proven success in business planning and in the development of business cases
- Experience of leadership of complex operational change/project management while also developing and maintaining high standards of quality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Locations
Care Group Manager - Surgery & MSK in Hampshire, Portsmouth employer: National health service
The London Ambulance Service NHS Trust is an exceptional employer, offering a dynamic work environment that prioritises patient safety and service improvement. With a strong commitment to employee development, including leadership training and apprenticeship programmes, staff are empowered to grow their skills while contributing to the health of London. The Trust's inclusive culture and focus on quality management ensure that employees feel valued and supported in their vital roles.
StudySmarter Expert Advice🤫
We think this is how you could land Care Group Manager - Surgery & MSK in Hampshire, Portsmouth
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Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at National health service.
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We think you need these skills to ace Care Group Manager - Surgery & MSK in Hampshire, Portsmouth
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National health service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National health service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National health service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National health service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National health service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National health service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
