Practice Manager in Halifax

Caritas Group Practice is a friendly, ambitious and progressive GP practice caring for approximately 8,000 patients across three sites in Halifax. As an active member of the North Halifax Primary Care Network (PCN), we are committed to delivering high-quality, patient-centred care while continually developing our services and supporting our team.

We are seeking an exceptional Practice Manager to lead the day-to-day operational management of the practice, working closely with the GP Partners, clinical teams and wider staff to ensure the smooth, safe and efficient running of our services. This is an exciting opportunity to join a practice that embraces innovation, values continuous improvement and empowers its staff to develop and succeed.

The successful candidate will be an organised, proactive and inspirational leader with excellent people management, financial and organisational skills. They will play a key role in shaping the future direction of the practice, driving quality improvement, ensuring contractual compliance and creating an environment where both patients and staff can thrive.

In return, we offer a supportive leadership team, opportunities for professional development, flexible working where possible, and the chance to be part of a practice that is committed to innovation, collaboration and delivering outstanding primary care.

Main duties of the job

The Practice Manager will provide strategic and operational leadership to ensure the effective day-to-day running of Caritas Group Practice across our three sites. Working closely with the GP Partners and the wider leadership team, you will oversee business operations, finance, workforce management, governance, compliance and service development, ensuring the practice delivers safe, high-quality and patient-centred care.

You will lead and support a multidisciplinary administrative team, foster a positive and inclusive working culture, and drive continuous quality improvement. The role also involves managing contracts, budgets and resources, maintaining regulatory compliance, and identifying opportunities for innovation and growth.

We are looking for an approachable, organised and proactive leader with excellent communication and problem-solving skills, who can build strong relationships with staff, patients and external stakeholders. Previous experience in primary care management or a similar healthcare leadership role is essential, along with the ability to manage change, motivate teams and deliver improvements in a fast-paced environment.

This is an excellent opportunity for an experienced manager to play a key role in shaping the future of a progressive, forward-thinking GP practice committed to delivering outstanding care to its local community.

About us

Caritas Group Practice is a progressive and forward-thinking GP practice and we are proud to be part of the North Halifax Primary Care Network and work collaboratively with our PCN colleagues and wider healthcare partners to improve health outcomes for our local community.

Our practice is built around teamwork, innovation and a commitment to delivering high-quality, compassionate and accessible care. We have invested in developing a strong multidisciplinary team, bringing together GPs, Advanced Clinical Practitioners, pharmacists, nursing staff, healthcare assistants, administrative teams and additional PCN roles to provide a modern model of primary care.

We have a supportive and inclusive working environment where staff are encouraged to share ideas, develop their skills and contribute to the ongoing improvement of our services. We value open communication, respect and collaboration, creating a culture where everyone has the opportunity to make a meaningful difference.

As a member of the Caritas team, you will benefit from working alongside an experienced and supportive leadership team, opportunities for professional development, involvement in service innovation and the opportunity to help shape the future of a growing and ambitious practice.

We are committed to looking after our staff as well as our patients, recognising that a happy, supported and motivated team is essential to delivering excellent care.

Key Responsibilities

• Strategic Leadership and Practice Development
• Operational Management
• Leadership and Workforce Management
• Financial Management
• Governance, Quality and Compliance
• Patient Experience and Service Improvement
• Information Technology and Data Management
• Partnership and External Working

General Responsibilities

• Maintain confidentiality at all times in accordance with NHS policies and data protection legislation.
• Demonstrate commitment to equality, diversity and inclusion in all aspects of the role.
• Participate in relevant training and continuing professional development.
• Support a culture of continuous learning and improvement.
• Undertake any other duties appropriate to the role as requested by the GP Partners.

Person Specification

The successful candidate will demonstrate strong leadership capability, excellent organisational skills and the ability to manage competing priorities within a busy healthcare environment. They will be proactive, approachable and committed to delivering high-quality primary care services while supporting and developing the practice team.

Experience within primary care management, healthcare operations or a similar senior management environment is essential. The ability to build effective relationships, lead change and deliver improvements will be key to success in this role.