Clinical Governance Manager in Fareham

Job summaryPHL Group (Partnering Health Limited) is looking for an
experienced Clinical Governance Manager to join our Clinical & Quality
team. This is a pivotal role, providing assurance that our services are safe,
compliant, and delivering high-quality care to our patients.Reporting to the Head of Quality and Clinical Governance,
you'll lead on clinical governance processes across PHL, working closely with
service leadership teams on incident reporting, risk and complaints management,
and quality improvement all delivered in line with our truly caring
and team first values.This is a full-time hybrid position, working 37.5 hours
per week, Monday to Friday.Main duties of the jobKey Responsibilities Acting
as a visible, approachable leader within the Clinical & Quality Team,
supporting and inspiring colleagues across the organisation Ensuring
up-to-date knowledge of the clinical governance framework, including relevant
legislative, regulatory and professional standards (CQC, NHS England, NICE, CAS
alerts) Producing
patient safety and governance reports for services, committees and forums,
escalating and actioning improvements where needed Supporting
investigations into patient safety incidents and potential litigation claims,
ensuring learning is embedded and shared Maintaining
and monitoring the risk register, providing expert advice on clinical risk
management Overseeing
complaints handling via Datix, ensuring timely investigation, response and
learning Researching,
writing and embedding clinical and governance policies and procedures Chairing
a delegated sub-committee and supporting delivery of governance meetings across
services Supporting
compliance with ISO 9001 quality management requirementsAbout usWhy Join Us?PHL Group was founded in 2009 by a team of experienced General Practitioners and commercial partners, driven by a clear vision to deliver high-quality healthcare services that positively impact local communities. Led by an experienced team of clinicians and healthcare leaders with extensive expertise across urgent and primary care settings, PHL Group operates a wide range of services across the UK and internationally, including Integrated Urgent Care, GP Practices, Custody Healthcare, ADHD services, Home Visiting, and Wait Time Support.Supported by a well-established organisational infrastructure, robust clinical governance, and industry-leading professionals, PHL Group is committed to enabling people to remain well and receive the best possible health and social care through innovation, quality, and compassion. At the heart of everything we do are our core values Truly Care, Team First, and Pioneering Innovationmaking PHL Group a forward-thinking organisation where people are empowered to make a real difference.ApplicationsDue to the high volume of applications, only shortlisted candidates will be contacted. If your application is successful, you can expect to hear from us within 2 weeks of submission.Please note that this advert will remain open until the position is filled. Interviews will be held throughout the advertising period, so we encourage you to apply early to avoid disappointment.DetailsDate posted24 September 2026Pay schemeOtherSalary
55,000 a year
ContractPermanentWorking pattern

Full-time

Reference numberE Job locationsPHL Group LtdOnyx,12 Little Park Farm RoadFarehamHampshirePO15 5TDUnited KingdomJob descriptionJob responsibilitiesAs a Governance Manager you will be working as part of the Clinical
& Quality team and your role is very important in providing assurance
that our services are compliant, safe and delivering high quality care
to our patients. You will lead and be responsible for clinical
governance processes within PHL and as an experienced clinical
leader ensuring your leadership style is always delivered in line with
our values truly caring and team first approach.You will work closely with the services leadership teams to ensure
compliance with robust governance processes such as incident
reporting, risk and complaints management that assures us of the
responsiveness of our services. You will promote shared learning and
quality initiatives, facilitate that these are embedded and sustained
demonstrating a well led organisation. You will foster close working
relationships to enable supporting a positive safety culture within the
organisation, working collaboratively with our healthcare
professionals and relevant external organisations to proactively
manage governance, quality and safety. You will provide assistance,
support and advice to our people, patients, and their families within
our Governance framework in partnership with relevant operational
and clinical managers.Leadership and Management To be a visible, accessible and approachable leader within the
Clinical & Quality Team in order to support, motivate and inspire.
Work collaboratively with operational and clinical teams and other
directorates. Provide support to clinical staff in tackling and resolving complex
problems. Ensure effective communication with all staff within PHL ensuring
governance and patient safety culture is embedded within the
organisation. Line manage the Quality & Governance FacilitatorsClinical Governance, Compliance and Assurance Ensure up to date knowledge is maintained for all areas of the
clinical governance framework, including key legislative,
regulatory and professional frameworks. Assist the Director of Nursing and Quality in reviewing and
monitoring the key strategic objectives and risk profile related to
quality and safety, which are aligned to PHL priorities for quality
improvement. Ensure any safety alerts and national guidance is implemented in
a timely and appropriate way, ie CQC standards, NHS England
policies, CAS alerts and NICE guidelines. Provide patient safety and governance reports for each service,
relevant committees and forums, collating key quality indicators to
support assurance mechanisms to demonstrate compliance with
key standards and to escalate and action where improvements
need to be made. Working with the Patient Safety Specialist, service managers,
clinical managers & leads, support with investigations into patient
safety incidents and potential litigation claims, ensuring they are
appropriately investigated and responded to in accordance with
PHL policy, learning is cascaded and embedded. Support delivery of local and national patient safety frameworks
by ensuring that staff involved in incidents are supported,
debriefed and offered individual feedback. Support service managers, clinical managers and clinical leads
when meeting with patients and their families and any external
agencies affected by adverse incidents. Actively support and promote a transparent learning culture just
culture. Provide feedback to staff, through various methods; newsletters,
presentations and one to ones. Working with the Service Managers and Senior Management
Team ensure that the Risk Management Strategy is effectively
conveyed to all staff and is translated into operational practice.Support Senior Leadership Team and Services leaders to ensure
the maintaining of the risk register accurately reflects risks and is
up to date. Provide leadership and expert advice regarding clinical risk
management within PHL. Develop appropriate action plans to minimise risks, including
identifying resource implications, changes in clinical practice and
administrative procedures required. Support the Audit and Compliance team in ensuring that the
programme of clinical audit reflects key areas of safety and quality
identified from patient safety investigations, incident trends, NICE
guidance and recommendations from compliance inspections. Support the Patient Safety Specialist in the implementation and
monitoring of key safety and quality initiatives such as Safety
Thermometer, safety huddles etc. Coordinate within PHL systems for receiving, monitoring and
preparing responses for compliance with national guidance and
policy received from for example: NHS England, the National
Institute for Clinical Excellence, HSSIB and the CQC (not an
exhaustive list). Provide advice to clinicians and managers within PHL to ensure
that compliance with key legislation and other regulations
affecting healthcare are understood and embedded. Support the complaints team and services leadership team to
ensure that complaints are appropriately investigated, responded
to and that learning is embedded using datix for recording and
monitoring Ensure that there is aggregate analysis undertaken of patient
safety, effectiveness and patient experience data e.g. incidents,
complaints, clinical audit, to ensure sharing of best practice and
that issues are escalated for improvement appropriately. Work closely with the Patient Experience team to ensure
continuous improvement and learning from all forms of patient
feedback including direct feedback, survey feedback and friends
and family offering clinical oversightResearch, write and embed all Clinical and Governance policies
and procedures across the organisationChair a delegated sub committee groupSupport the delivery of all governance meetings for each serviceISO Quality Management
Ensure that the quality management system conforms to the
requirements of ISO 9001 Ensure that the quality processes are delivering their
intended outputs Ensure reporting on the performance of the quality
management system and on opportunities for improvement,
in particular to the board Ensure that the integrity of the quality management system is
maintained when changes to the quality management system are
planned and implemented.Corporate Governance To be fully aware of and committed to all policies, procedures and
initiatives relating to Information Governance this will include,
but is not limited to: data quality improvements, confidentiality and
information security.
Job description
Job responsibilitiesAs a Governance Manager you will be working as part of the Clinical
& Quality team and your role is very important in providing assurance
that our services are compliant, safe and delivering high quality care
to our patients. You will lead and be responsible for clinical
governance processes within PHL and as an experienced clinical
leader ensuring your leadership style is always delivered in line with
our values truly caring and team first approach.You will work closely with the services leadership teams to ensure
compliance with robust governance processes such as incident
reporting, risk and complaints management that assures us of the
responsiveness of our services. You will promote shared learning and
quality initiatives, facilitate that these are embedded and sustained
demonstrating a well led organisation. You will foster close working
relationships to enable supporting a positive safety culture within the
organisation, working collaboratively with our healthcare
professionals and relevant external organisations to proactively
manage governance, quality and safety. You will provide assistance,
support and advice to our people, patients, and their families within
our Governance framework in partnership with relevant operational
and clinical managers.Leadership and Management To be a visible, accessible and approachable leader within the
Clinical & Quality Team in order to support, motivate and inspire.
Work collaboratively with operational and clinical teams and other
directorates. Provide support to clinical staff in tackling and resolving complex
problems. Ensure effective communication with all staff within PHL ensuring
governance and patient safety culture is embedded within the
organisation. Line manage the Quality & Governance FacilitatorsClinical Governance, Compliance and Assurance Ensure up to date knowledge is maintained for all areas of the
clinical governance framework, including key legislative,
regulatory and professional frameworks. Assist the Director of Nursing and Quality in reviewing and
monitoring the key strategic objectives and risk profile related to
quality and safety, which are aligned to PHL priorities for quality
improvement. Ensure any safety alerts and national guidance is implemented in
a timely and appropriate way, ie CQC standards, NHS England
policies, CAS alerts and NICE guidelines. Provide patient safety and governance reports for each service,
relevant committees and forums, collating key quality indicators to
support assurance mechanisms to demonstrate compliance with
key standards and to escalate and action where improvements
need to be made. Working with the Patient Safety Specialist, service managers,
clinical managers & leads, support with investigations into patient
safety incidents and potential litigation claims, ensuring they are
appropriately investigated and responded to in accordance with
PHL policy, learning is cascaded and embedded. Support delivery of local and national patient safety frameworks
by ensuring that staff involved in incidents are supported,
debriefed and offered individual feedback. Support service managers, clinical managers and clinical leads
when meeting with patients and their families and any external
agencies affected by adverse incidents. Actively support and promote a transparent learning culture just
culture. Provide feedback to staff, through various methods; newsletters,
presentations and one to ones. Working with the Service Managers and Senior Management
Team ensure that the Risk Management Strategy is effectively
conveyed to all staff and is translated into operational practice.Support Senior Leadership Team and Services leaders to ensure
the maintaining of the risk register accurately reflects risks and is
up to date. Provide leadership and expert advice regarding clinical risk
management within PHL. Develop appropriate action plans to minimise risks, including
identifying resource implications, changes in clinical practice and
administrative procedures required. Support the Audit and Compliance team in ensuring that the
programme of clinical audit reflects key areas of safety and quality
identified from patient safety investigations, incident trends, NICE
guidance and recommendations from compliance inspections. Support the Patient Safety Specialist in the implementation and
monitoring of key safety and quality initiatives such as Safety
Thermometer, safety huddles etc. Coordinate within PHL systems for receiving, monitoring and
preparing responses for compliance with national guidance and
policy received from for example: NHS England, the National
Institute for Clinical Excellence, HSSIB and the CQC (not an
exhaustive list). Provide advice to clinicians and managers within PHL to ensure
that compliance with key legislation and other regulations
affecting healthcare are understood and embedded. Support the complaints team and services leadership team to
ensure that complaints are appropriately investigated, responded
to and that learning is embedded using datix for recording and
monitoring Ensure that there is aggregate analysis undertaken of patient
safety, effectiveness and patient experience data e.g. incidents,
complaints, clinical audit, to ensure sharing of best practice and
that issues are escalated for improvement appropriately. Work closely with the Patient Experience team to ensure
continuous improvement and learning from all forms of patient
feedback including direct feedback, survey feedback and friends
and family offering clinical oversightResearch, write and embed all Clinical and Governance policies
and procedures across the organisationChair a delegated sub committee groupSupport the delivery of all governance meetings for each serviceISO Quality Management
Ensure that the quality management system conforms to the
requirements of ISO 9001 Ensure that the quality processes are delivering their
intended outputs Ensure reporting on the performance of the quality
management system and on opportunities for improvement,
in particular to the board Ensure that the integrity of the quality management system is
maintained when changes to the quality management system are
planned and implemented.Corporate Governance To be fully aware of and committed to all policies, procedures and
initiatives relating to Information Governance this will include,
but is not limited to: data quality improvements, confidentiality and
information security.Person Specification
Experience
EssentialExperience of working within clinical governance and compliance role in healthcare (ideally 3 years experience) An experienced (minimum 5 years) Nurse, Paramedic, Pharmacist or Allied Health Professional with current professional registration Experience of developing and implementing effective governance procedures and policies. Experience of coordinating risk management processes and risks reporting Experience and understanding of Information Governance (Data Protection) Demonstrated experience of developing and maintaining strong working relationships with senior managers. Proven track record of developing/implementing policies, procedures, and processes. Experience of successfully operating in a sensitive and confidential environment with diverse stakeholder input. Experience of drafting and presenting briefing papers for meetings, Significant experience of taking information from several sources in analysing and providing evidence to support governance, assurance and compliance and detailing robust recommendations to support improvement and development. Proven change management skills Knowledge and experience of serious incident investigations report writing and PSIRF Knowledge of dealing and responding to patient complaintsDesirableEducated to degree level or equivalent experience. Membership of Chartered Governance Institute (desirable) Evidence of leading and managing teams training to deliver work programmes and high performing teams Evidence of continuing professional development, with a particular focus on Clinical Governance, Compliance and Risk Management
Person Specification

Experience
EssentialExperience of working within clinical governance and compliance role in healthcare (ideally 3 years experience) An experienced (minimum 5 years) Nurse, Paramedic, Pharmacist or Allied Health Professional with current professional registration Experience of developing and implementing effective governance procedures and policies. Experience of coordinating risk management processes and risks reporting Experience and understanding of Information Governance (Data Protection) Demonstrated experience of developing and maintaining strong working relationships with senior managers. Proven track record of developing/implementing policies, procedures, and processes. Experience of successfully operating in a sensitive and confidential environment with diverse stakeholder input. Experience of drafting and presenting briefing papers for meetings, Significant experience of taking information from several sources in analysing and providing evidence to support governance, assurance and compliance and detailing robust recommendations to support improvement and development. Proven change management skills Knowledge and experience of serious incident investigations report writing and PSIRF Knowledge of dealing and responding to patient complaintsDesirableEducated to degree level or equivalent experience. Membership of Chartered Governance Institute (desirable) Evidence of leading and managing teams training to deliver work programmes and high performing teams Evidence of continuing professional development, with a particular focus on Clinical Governance, Compliance and Risk ManagementDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).Employer detailsEmployer namePartnering Health LtdAddressPHL Group LtdOnyx,12 Little Park Farm RoadFarehamHampshirePO15 5TDUnited KingdomEmployer's websiteEmployer detailsEmployer namePartnering Health LtdAddressPHL Group LtdOnyx,12 Little Park Farm RoadFarehamHampshirePO15 5TDUnited KingdomEmployer's website