Technical Consultant (Infrastructure Operations) in Exeter

Technical Consultant (Infrastructure Operations) in Exeter

Exeter Full-Time 63000 - 77000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support and enhance data networks in LAN, WAN, Wireless, and Security environments.
  • Company: Join NHS England, a leader in healthcare technology and innovation.
  • Benefits: Competitive salary, flexible working options, and professional development opportunities.
  • Other info: Dynamic team environment with opportunities for career growth and learning.
  • Why this job: Make a real impact on healthcare infrastructure while developing your technical skills.
  • Qualifications: 2+ years in network engineering and relevant certifications like CCNA.

The predicted salary is between 63000 - 77000 £ per year.

Job Summary

The purpose of Infrastructure services is to ensure our services and systems are hosted effectively, securely and efficiently. The function of Infrastructure services brings all network and hosting infrastructure into a single team which will provide a multi-skilled 24/7 Infra Operations team organised by function and focussed on supporting continual improvement. The teams are divided into four core areas providing technical and service management expertise: hosting, cloud centre of excellence, connectivity, and central capabilities. Services are delivered to internal customers and NHS organisations.

We are seeking a Technical Consultant - Network Engineer to provide technical support, administer and make changes on the data network in LAN, WAN, Wireless and Security environments, with a minimum of 2 years' experience in a similar discipline, to join the infrastructure team. The role is an exciting mix of BAU and project work where you will have a real impact on the future of the organisations networking estate. Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Main Duties of the Job

The role will include support to existing and new systems and services. The provided support will be at varied levels of scope and complexity, ranging from small changes tracked in our issue management application to managing larger projects involving other team members and stakeholders from other teams. This role will also contribute to internal team projects to support and enhance the existing services, such as hardware refreshes, performance improvements, business continuity and disaster recovery planning and testing.

Important Information

Please be aware that there are residency requirements you need to meet: All NHS England Technology/Infrastructure personnel must hold security clearance level as a minimum. To meet National Security Vetting requirements, security clearance requires 5 years continuous UK residency. In certain cases, this can be reduced to three years continuous UK residency, with additional overseas checks for the previous two years. Candidates who were posted abroad for service with HM Government, Armed Forces or within a UK government role will still be considered. You don’t need to have security clearance already; however, failure to achieve the requirements for security clearance after offer will result in the job offer being withdrawn.

Person Specification

  • Knowledge & Experience
    • Significant experience with routing and switching including IOS and NXOS, LAN / WAN technologies, routing protocols, SDWAN technology, Cisco next generation Firepower Threat Defence (FTD) and including ASA technology, Cisco SDA technologies.
    • Understanding of network load balancing technologies, including F5 LTM, DNS/DHCP, BIND DNS and F5 DNS.
    • Experience with Cisco ISE, Dot1x and Radius, Cisco Wireless LAN controllers, SSID's and access points.
    • Structured approach to troubleshooting and fault-finding including root cause analysis.
  • Skills
    • Proven ability to effectively negotiate with customers/service owners.
    • Proven ability to plan, organise and prioritise own workload and effectively manage conflicting demands and expectations.
  • Qualifications
    • Cisco Certified Network Administrator (CCNA) or equivalent.
    • Master's degree or equivalent experience.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Technical Consultant (Infrastructure Operations) in Exeter employer: National health service

The London Ambulance Service NHS Trust is an exceptional employer, offering a dynamic work environment that prioritises patient safety and service improvement. With a strong commitment to employee development, including leadership training and apprenticeship programmes, staff are empowered to grow their skills while contributing to the health of London. The Trust's inclusive culture and focus on quality management ensure that employees feel valued and supported in their vital roles.

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Contact Details:

National health service Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Technical Consultant (Infrastructure Operations) in Exeter

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what National health service values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges National health service might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at National health service!

Direct Apply to National health service

Let's not forget to apply directly through the National health service website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Technical Consultant (Infrastructure Operations) in Exeter

Routing and Switching
IOS and NXOS
LAN/WAN Technologies
Routing Protocols
SDWAN Technology
Cisco Firepower Threat Defence (FTD)
ASA Technology

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at National health service.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at National health service. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at National health service

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.