Job summaryWe have an exciting
opportunity for a full time 1.0wte, office-based Band 4 Business Support Team Leader
to join our friendly team working within our Torbay Business Support
Team, based at our John Parkes site, Torbay Hospital .You will be leading a team of business support colleagues to help ensure the smooth operational running of our services' physical health pathways across Torbay and South Devon.Children and Family Health Devon
(CFHD) is the place to be!We have developed
an innovative, integrated model of childrens community services and are
looking to appoint enthusiastic individuals within the business support
function. You will be joining a strong, enthusiastic and supportive group of
professionals who will be your peers and colleagues this provides a real
sense of professional collaboration at work that will be an asset to your daily
work, your career development and your support network.Main duties of the jobAre you ready to thrive in a fast-paced, dynamic
environment?We are looking for a proactive and organised individual to play a
key role within our Torbay Business Support Team, overseeing a range of
essential administrative functions including:
providing day-to-day line
management of up to eight direct reports
dealing with management issues such
as workload, performance, absence etc
mailbox management
clinic planning
data validation
building compliance oversight
and moreAbout usAt Children and Family Health Devon, we are dedicated to
improving the physical and mental health of children and young people across
Devon and Torbay. We aim to create an environment where children and young
people can thrive and are committed to reducing health inequalities and
providing specialised support, empowering them to lead healthy, fulfilling
lives.Our children and
young people sayWe would like the
people who work for Children and Family Health Devon to be understanding,
patient and respectful. They should be trustworthy and make us feel safe and
comfortable. It is important that they use their skills and experience to
listen carefully in a non-patronising and non-judgemental way. When staff are
positive and friendly, they help to create an environment that is informal and
without pressure.Who we areWe are an alliance of NHS organisations led by Devon
Partnership Trust. We are a group of professionals including psychologists,
psychiatrists, occupational therapists, speech and language therapists,
physiotherapists, nurses and many other professions.Join us in
beautiful Devon
With access to moors, sea and cities, there are
plenty of opportunities to enjoy Devon. Whether you enjoy spending timein
the cultural hub of Exeter, exploring the Jurassic coastline or discovering the
world surfing reserve in North Devon there really is something for everyone.DetailsDate posted22 September 2026Pay schemeAgenda for changeBandBand 4Salary
28,392 to 31,157 a year
pro rata
ContractPermanentWorking pattern
Full-time,
Flexible working
Reference numberC Job locationsChildren & Family Health DevonJohn Parkes Unit, Torbay Hospital187 Newton RoadTorquayDevonTQ2 7BAUnited KingdomJob descriptionJob responsibilitiesFull
Vacancy details can be found on the attached Job Description/Person
Specification. Please refer to your suitability to the post in your supporting
information from the role requirements or person specification.Information
regarding the clinical pathways we support within Business Support can be found
on the Children and Family Health Devon website.
Job description
Job responsibilitiesFull
Vacancy details can be found on the attached Job Description/Person
Specification. Please refer to your suitability to the post in your supporting
information from the role requirements or person specification.Information
regarding the clinical pathways we support within Business Support can be found
on the Children and Family Health Devon website.Person Specification
Qualifications
EssentialGood general education e.g. GCSEs or equivalentRelevant administrative or IT qualifications e.g. ECDL, RSA, NVQ etcQualification in supervisory or line management or relevant experience to NVQ 4 or equivalent levelDesirableNVQ level 4 Business Administration or equivalent experienceQualification in supervisory or line management or relevant experience
Experience
EssentialComputer literateGood working knowledge of Microsoft Office packages including Outlook, Word, ExcelGood knowledge of a wide range of office proceduresClerical, administrative or reception experience (minimum 3 years)Experience in line management of administrative staffExperience within a customer care, healthcare or social care settingGood knowledge of a wide range of office proceduresExperience of dealing with difficult HR/staffing issuesExperience of Supervision of StaffExperience of HR ProcessesExperience in Minute TakingDesirableGood knowledge of a wide range of office proceduresExperience of dealing with difficult HR/staffing issuesExperience of Supervision of StaffExperience of HR ProcessesExperience in Minute Taking
Person Specification
Qualifications
EssentialGood general education e.g. GCSEs or equivalentRelevant administrative or IT qualifications e.g. ECDL, RSA, NVQ etcQualification in supervisory or line management or relevant experience to NVQ 4 or equivalent levelDesirableNVQ level 4 Business Administration or equivalent experienceQualification in supervisory or line management or relevant experience
Experience
EssentialComputer literateGood working knowledge of Microsoft Office packages including Outlook, Word, ExcelGood knowledge of a wide range of office proceduresClerical, administrative or reception experience (minimum 3 years)Experience in line management of administrative staffExperience within a customer care, healthcare or social care settingGood knowledge of a wide range of office proceduresExperience of dealing with difficult HR/staffing issuesExperience of Supervision of StaffExperience of HR ProcessesExperience in Minute TakingDesirableGood knowledge of a wide range of office proceduresExperience of dealing with difficult HR/staffing issuesExperience of Supervision of StaffExperience of HR ProcessesExperience in Minute TakingDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameDevon Partnership NHS TrustAddressChildren & Family Health DevonJohn Parkes Unit, Torbay Hospital187 Newton RoadTorquayDevonTQ2 7BAUnited KingdomEmployer's websiteEmployer detailsEmployer nameDevon Partnership NHS TrustAddressChildren & Family Health DevonJohn Parkes Unit, Torbay Hospital187 Newton RoadTorquayDevonTQ2 7BAUnited KingdomEmployer's website
Business Support Team Leader - CFHD in Exeter employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
