At a Glance
- Tasks: Lead innovative projects in health commissioning and data analysis to improve community health outcomes.
- Company: Join NHS Essex ICB, a forward-thinking organisation dedicated to enhancing healthcare for 2 million people.
- Benefits: Enjoy a competitive salary, hybrid working model, and opportunities for professional growth.
- Other info: Be part of a diverse team committed to improving health equity and sustainability.
- Why this job: Make a real difference in healthcare while developing your skills in a dynamic environment.
- Qualifications: Experience in healthcare data analysis and project management is essential.
The predicted salary is between 57528 - 64750 £ per year.
An exciting opportunity has arisen for a Contract Information Manager - Community and Mental Health to join the ICB. This role forms a key part of our planning and productivity hub for the exciting developments in train as we deliver the ambitions of the 10-year Health Plan, including multi-year planning for revenue and capital. We have a significant productivity and efficiency agenda within the NHS right now and the team has a pivotal role to play in new ways of thinking and delivering over longer time planning horizon. They provide the insights to our collective cost base and behaviours as well as benchmarking opportunities and productivity metrics to produce insights to empower, short, medium and long-term thinking for future shifts and sustainability across health care in Essex. You will play a pivotal role in safely securing value for money and high-quality services, the insights you will be able to deliver in respect of Activity Planning and monitoring will support the ICBs capacity planning and demand management.
Main duties of the job
- Implement policy and/or service developments related to activity reporting and contracts, interpret requirements from NHS strategies, including the ICB strategy and the 10-Year Health Plan.
- Ensure compliance with relevant ICB policies.
- Use research and innovation to inform service improvements or performance management.
- Support the organisations understanding of activity, agreeing methods of validation, monitoring and reporting.
- Turn analysis into useful insights that can be used to inform decision making.
- Present highly complex data, information and insights, including qualitative and quantitative data, through clear and simple written and verbal briefings.
- Use complex health data sets, including those relating to performance across activity, finance and quality to inform decision making.
- Analyse complex qualitative and quantitative data relating to activity.
- Use Population Health Management methodologies and tools to inform projects and programmes that will improve outcomes for patients and sustainability of health services.
- Provide expert technical and business knowledge, analytical support and clear presentation of activity information to clinical and non-clinical colleagues.
You should have
- A knowledge of national tariff and payment mechanisms and the arrangements required to support the change to new arrangements.
- Deep understanding of the payment mechanism and funding flows being able to expertly advise commissioners where appropriate.
About us
NHS Essex ICB is a statutory organisation responsible for the planning and funding of NHS services for around 1.9 million people across Essex. Our role as an ICB is to bring health and care services together, improve the health and wellbeing of our population and ensure equitable access to services and outcome for everyone. The organisations headquarters is Seax House, Chelmsford, and we operate a hybrid working model (2 office-based days) that includes working across Essex and from home. Essex ICB currently has offices in Brentwood, Harlow and Colchester, in addition to the Chelmsford HQ.
We are committed to creating an inclusive workplace that values diversity. We know that different experiences, ideas and perspectives help create a stronger and more innovative organisation that delivers better outcomes for patients. We welcome applications from all backgrounds, including people of all ages, disabilities, sex, gender identity or expression, race or ethnicity, religion or belief, sexual orientation or personal circumstances. Our policies ensure all applicants are treated fairly and consistently throughout the recruitment process, including consideration of reasonable adjustments for disabled applicants.
Please note that the organisation does not hold a sponsorship licence.
Details
- Date posted: 03 November 2026
- Pay scheme: Agenda for change
- Band: Band 8a
- Salary: £57,528 to £64,750 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: D9708-MSE587
- Job locations: Seax House, Victoria Road South, Chelmsford, Essex, CM1 1QH, United Kingdom
KEY DUTIES AND RESPONSIBILITIES
- To deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:
- Policy and service development: Implement policy and/or service developments related to activity reporting and contracts, interpreting requirements from NHS strategies, including the ICB strategy and the 10 Year Health Plan. Ensure compliance with relevant ICB policies. Use research and innovation to inform service improvements or performance management. Support the organisations understanding of activity, agreeing methods of validation, monitoring and reporting.
- Strategy and analysis: Use of complex health data sets, including those relating to performance across activity, finance and quality to inform decision making. Analysis of complex qualitative and quantitative data relating to activity. Turning analysis into useful insights that can be used to inform decision making. Present highly complex data, information and insights, including qualitative and quantitative data, through clear and simple written and verbal briefings. Use of Population Health Management methodologies and tools to inform projects and programmes that will improve outcomes for patients and sustainability of health services.
- Planning and organisation: Support the preparation of relevant business cases and ensure they have an objective method of measuring activity impacts leading to a systematic approach to reporting and supporting delivery expected benefits. Manage delivery against agreed project plan, ensuring appropriate governance, risk management, escalations and reporting. Identify service opportunities, by developing an excellent understanding of the activity within care settings.
- Communications and Partnerships: Work collaboratively, modelling inclusive, respectful and compassionate leadership. Listen effectively to a broad range of perspectives, including staff, patients and the public, to inform decision making. Present information and training to large groups. Build strong, trust-based relationships across the ICB, with NHS providers, local government, VCFSE partners and communities as needed. Effective engagement with patients and the public as required. Work effectively in multi-disciplinary teams to enable the collective ownership and delivery of projects that are seeking to improve outcomes, reduce inequalities and deliver a sustainable health and care system.
- Financial and resource management: Supports procurement of relevant services.
- Team management and capability building: The Value, productivity and planning team will have financial support and may have apprentices in training. This role will be expected to support the line management of these individuals. Support staff through ICB transition, including the development of teams to deliver on new ICB portfolios as agreed through transition. Support the effective transition of relevant functions to new portfolios within or beyond the ICB to support the new NHS operating model, in line with the requirements of the Model ICB Blueprint. Work collaboratively with system partners to facilitate transitional arrangements. Maintain a focus on quality, safety and affordability during transition.
- Other: Use initiative and work with independency to deliver on requirements of the role. Primarily desk-based work that requires use of visual display units, focused concentration and frequent participation in online or in person meetings. Expected to be physically on site at least 2 days a week (From April 2026), this may be in the ICB office, or in a partner location as required. Able to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel).
KEY RELATIONSHIPS
The post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:
- ICB senior leadership
- Information Governance team
- Health & Wellbeing Board officers
- Local Authority partners
- NHS Providers
- NHSEI regional partners
- VCFSE sector, local health entrepreneurs, campaigns groups and social media influencers and local employers
Contract Information Manager - Community & MH - B8a in Essex employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Information Manager - Community & MH - B8a in Essex
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like National Health Service.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at National Health Service.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like National Health Service, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Contract Information Manager - Community & MH - B8a in Essex
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National Health Service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National Health Service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National Health Service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National Health Service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National Health Service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National Health Service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
