Job summaryTo be responsible for the financial, operational and clinical performance of several teams within the Care Group. To be responsible for operational delivery of clinical services and participate in the strategic planning and development of services across the defined area of responsibility. Provide specific leadership in the development and implementation of Standard Operating Procedures.To ensure that service delivery and improvement plans are developed and implemented throughout the delegated group of services, including objective setting, action and responsibility planning, and review of performance against achievement milestones.To work in collaboration with other senior managers and clinical leaders within the Care Group and deputise as required for the Head of Service. To provide decision making relating to performance, including
service user care and support, business processes and service improvement. To enable and encourage team development through QI initiatives, training and research.The post holder will be expected to work and lead in a way which supports delivery of local and national priorities as defined by the Trusts Business Plan and Clinical post holder will be expected to participate in the trust Tactical on call Rota when required., Job responsibilitiesTo be responsible for the financial, operational and clinical performance of several teams within the Care Group. To be responsible for operational delivery of clinical services and participate in the strategic planning and development of services across the defined area of responsibility. Provide specific leadership in the development and implementation of Standard Operating Procedures.To ensure that service delivery and improvement plans are developed and implemented throughout the delegated group of services, including objective setting, action and responsibility planning, and review of performance against achievement milestones.To work in collaboration with other senior managers and clinical leaders within the Care Group and deputise as required for the Head of Service. To provide decision making relating to performance, including service user care and support, business processes and service improvement. To enable and encourage team development through QI initiatives, training and research.The post holder will be expected to work and lead in a way which supports delivery of local and national priorities as defined by the Trusts Business Plan and Clinical post holder will be expected to participate in the trust Tactical on call Rota when required., Job responsibilitiesTo be responsible for the financial, operational and clinical performance of several teams within the Care Group. To be responsible for operational delivery of clinical services and participate in the strategic planning and development of services across the defined area of responsibility. Provide specific leadership in the development and implementation of Standard Operating Procedures.To ensure that service delivery and improvement plans are developed and implemented throughout the delegated group of services, including objective setting, action and responsibility planning, and review of performance against achievement milestones.To work in collaboration with other senior managers and clinical leaders within the Care Group and deputise as required for the Head of Service. To provide decision making relating to performance, including service user care and support, business processes and service improvement. To enable and encourage team development
through QI initiatives, training and research.The post holder will be expected to work and lead in a way which supports delivery of local and national priorities as defined by the Trusts Business Plan and Clinical post holder will be expected to participate in the trust Tactical on call Rota when required.Person Specification
EssentialoRegistered with the appropriate UK professional regulatory body as a Health or Social Care Practitioner, such as a Mental Health or Learning Disabilities Nurse, Occupational Therapist, Social Worker, or other Allied Health Professional.oPostgraduate qualification in a healthcare-related discipline, or equivalent postgraduate-level knowledge and experience.DesirableoFormal management or leadership qualification in Health or Social Care, with evidence of applying leadership and management principles within a complex healthcare environment.
Skills and Abilities
EssentialoDemonstrable experience of managing services within health including service delivery, quality, performance and staff oExcellent track record of delivering Key Performance and Quality Indicators oAbility to respond to competing demands and to complex and stressful issues with empathy, tact and sensitivity but with ability to manage staff and others through difficult situationsDesirableoExperience of working in a forensic Services
Experiences and Knowlegde
Essential16)Proven experience in a senior management capacity 17)Experience of service planning, service development and service delivery. 18)Experience of all phases of mobilising new services 19)Experience of managing service delivery in a complex health or social care environment. 20)Experience of working across organisational boundaries to deliver service change, improvement and integrated careDesirableKnowledge of and experience of quality improvement methodologies Experience of business development including delivering commercial health services
Personal Qualities
EssentialoA commitment to the engagement and involvement of service users in delivering a high-quality serviceDesirableHave a positive outlook and commitment to service development and innovation
Person Specification
Qualifications
EssentialoRegistered with the appropriate UK professional regulatory body as a Health or Social Care Practitioner, such as a Mental Health or Learning Disabilities Nurse, Occupational Therapist, Social Worker, or other Allied Health Professional.oPostgraduate qualification in a healthcare-related discipline, or equivalent postgraduate-level knowledge and experience.DesirableoFormal management or leadership qualification in Health or Social Care, with evidence of applying leadership and management principles within a complex healthcare environment.
Skills and Abilities
EssentialoDemonstrable experience of managing services within health including service delivery, quality, performance and staff oExcellent track record of delivering Key Performance and Quality Indicators oAbility to respond to competing demands and to complex and stressful issues with empathy, tact and sensitivity but with ability to manage staff and others through difficult situationsDesirableoExperience of working in a forensic Services
Experiences and Knowlegde
Essential16)Proven experience in a senior management capacity 17)Experience of service planning, service development and service delivery. 18)Experience of all phases of mobilising new services 19)Experience of managing service delivery in a complex health or social care environment. 20)Experience of working across organisational boundaries to deliver service change, improvement and integrated careDesirableKnowledge of and experience of quality improvement methodologies Experience of business development including delivering commercial health services
Personal Qualities
EssentialoA commitment to the engagement and involvement of service users in delivering a high-quality serviceDesirableHave a positive outlook and commitment to service development and innovationDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or
cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).UK Registration
Applicants must have current UK professional registration. For further information please see
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Senior Service Manager - Prison Services in England employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
