Job summaryTo be responsible for the financial, operational and clinical performance of several teams within the Care Group. To be responsible for operational delivery of clinical services and participate in the strategic planning and development of services across the defined area of responsibility. Provide specific leadership in the development and implementation of Standard Operating Procedures.
To ensure that service delivery and improvement plans are developed and implemented throughout the delegated group of services, including objective setting, action and responsibility planning, and review of performance against achievement milestones.
To work in collaboration with other senior managers and clinical leaders within the Care Group and deputise as required for the Head of Service. To provide decision making relating to performance, including service user care and support, business processes and service improvement. To enable and encourage team development through QI initiatives, training and research.
The post holder will be expected to work and lead in a way which supports delivery of local and national priorities as defined by the Trust's Business Plan and Clinical Strategy.
The post holder will be expected to participate in the trust Tactical on call Rota when required.
Main duties of the jobThe post holder will provide strategic leadership and operational oversight across HMP Wormwood Scrubs, HMP Pentonville, and other prisons as required by NLFT, ensuring effective contract performance, stakeholder management, and the safe delivery of healthcare services under the subcontract arrangement with Practice Plus Group (PPG).About usNorth London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.
Our Five-Year Strategy: We will provide consistently high-quality care closer to home.
With our partners in North London and each borough we will ensure equity of outcome for allWe will offer great places to work, providing staff with supportive environment to deliver outstanding care.
We will be more effective as an organisation by pioneering research, quality improvement and technology.
Why NLFT?We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
We promote flexible working and support staff with a range of health and wellbeing initiatives. NHS Discounts, generous annual leave and NHS pension schemeExcellent internal staff networkIn order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
DetailsDate posted14 October 2026Pay schemeAgenda for changeBandBand 8bSalary
72,719 to 83,505 a year
per annum including HCAS
ContractPermanentWorking pattern
Full-time
Reference number455-NLFT-8349466Job locationsChase Farm HospitalThe RidgewayEnfieldEN2 8JLUnited KingdomJob descriptionJob responsibilitiesTo be responsible for the financial, operational and clinical performance of several teams within the Care Group. To be responsible for operational delivery of clinical services and participate in the strategic planning and development of services across the defined area of responsibility. Provide specific leadership in the development and implementation of Standard Operating Procedures.
To ensure that service delivery and improvement plans are developed and implemented throughout the delegated group of services, including objective setting, action and responsibility planning, and review of performance against achievement milestones.
To work in collaboration with other senior managers and clinical leaders within the Care Group and deputise as required for the Head of Service. To provide decision making relating to performance, including service user care and support, business processes and service improvement. To enable and encourage team development through QI initiatives, training and research.
The post holder will be expected to work and lead in a way which supports delivery of local and national priorities as defined by the Trusts Business Plan and Clinical Strategy.
The post holder will be expected to participate in the trust Tactical on call Rota when required.
Job description
Job responsibilitiesTo be responsible for the financial, operational and clinical performance of several teams within the Care Group. To be responsible for operational delivery of clinical services and participate in the strategic planning and development of services across the defined area of responsibility. Provide specific leadership in the development and implementation of Standard Operating Procedures.
To ensure that service delivery and improvement plans are developed and implemented throughout the delegated group of services, including objective setting, action and responsibility planning, and review of performance against achievement milestones.
To work in collaboration with other senior managers and clinical leaders within the Care Group and deputise as required for the Head of Service. To provide decision making relating to performance, including service user care and support, business processes and service improvement. To enable and encourage team development through QI initiatives, training and research.
The post holder will be expected to work and lead in a way which supports delivery of local and national priorities as defined by the Trusts Business Plan and Clinical Strategy.
The post holder will be expected to participate in the trust Tactical on call Rota when required.
Person Specification
Qualifications
EssentialoRegistered with the appropriate UK professional regulatory body as a Health or Social Care Practitioner, such as a Mental Health or Learning Disabilities Nurse, Occupational Therapist, Social Worker, or other Allied Health Professional.oPostgraduate qualification in a healthcare-related discipline, or equivalent postgraduate-level knowledge and experience. DesirableoFormal management or leadership qualification in Health or Social Care, with evidence of applying leadership and management principles within a complex healthcare environment.
Skills and Abilities
EssentialoDemonstrable experience of managing services within health including service delivery, quality, performance and staff oExcellent track record of delivering Key Performance and Quality Indicators oAbility to respond to competing demands and to complex and stressful issues with empathy, tact and sensitivity but with ability to manage staff and others through difficult situationsDesirableoExperience of working in a forensic Services
Experiences and Knowlegde
Essential16)Proven experience in a senior management capacity 17)Experience of service planning, service development and service delivery. 18)Experience of all phases of mobilising new services 19)Experience of managing service delivery in a complex health or social care environment. 20)Experience of working across organisational boundaries to deliver service change, improvement and integrated careDesirableKnowledge of and experience of quality improvement methodologies Experience of business development including delivering commercial health services
Personal Qualities
EssentialoA commitment to the engagement and involvement of service users in delivering a high-quality serviceDesirableHave a positive outlook and commitment to service development and innovation
Person Specification
Qualifications
EssentialoRegistered with the appropriate UK professional regulatory body as a Health or Social Care Practitioner, such as a Mental Health or Learning Disabilities Nurse, Occupational Therapist, Social Worker, or other Allied Health Professional.oPostgraduate qualification in a healthcare-related discipline, or equivalent postgraduate-level knowledge and experience. DesirableoFormal management or leadership qualification in Health or Social Care, with evidence of applying leadership and management principles within a complex healthcare environment.
Skills and Abilities
EssentialoDemonstrable experience of managing services within health including service delivery, quality, performance and staff oExcellent track record of delivering Key Performance and Quality Indicators oAbility to respond to competing demands and to complex and stressful issues with empathy, tact and sensitivity but with ability to manage staff and others through difficult situationsDesirableoExperience of working in a forensic Services
Experiences and Knowlegde
Essential16)Proven experience in a senior management capacity 17)Experience of service planning, service development and service delivery. 18)Experience of all phases of mobilising new services 19)Experience of managing service delivery in a complex health or social care environment. 20)Experience of working across organisational boundaries to deliver service change, improvement and integrated careDesirableKnowledge of and experience of quality improvement methodologies Experience of business development including delivering commercial health services
Personal Qualities
EssentialoA commitment to the engagement and involvement of service users in delivering a high-quality serviceDesirableHave a positive outlook and commitment to service development and innovationDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).Employer detailsEmployer nameNorth London NHS Foundation Trust AddressChase Farm HospitalThe RidgewayEnfieldEN2 8JLUnited KingdomEmployer's websiteEmployer detailsEmployer nameNorth London NHS Foundation Trust AddressChase Farm HospitalThe RidgewayEnfieldEN2 8JLUnited KingdomEmployer's website
Senior Service Manager - Prison Services in Enfield employer: National Health Service
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