Job summary?
Join Our Team at King's Mill Hospital! ?Are you a master of organisation with a keen eye for detail? Are you ready for an exciting opportunity to make a meaningful impact in healthcare? Look no further! King's Mill Hospital is thrilled to announce an incredible opening for an Outpatient Booking Officer to join our dynamic team.
In this role, you'll be the linchpin of our outpatient services, ensuring smooth and efficient scheduling for our patients. If you're passionate about providing top-notch customer service and thrive in a fast-paced environment, we want to hear from you!
Key responsibilities:
Booking and cancelling outpatient clinic appointments efficiently and effectively.
Monitoring the timely sending of essential documents to patients and ensuring correct documentation is received.
Facilitating appointments for patients discharged from IPT's ward discharges and ICR's.Maximising the utilisation of all clinic slots to ensure the best possible patient care.
Collaborating closely with the BSU and esteemed consultants to ensure patients are booked in a timely manner.
Regularly updating and maintaining mandatory training to ensure the highest quality of service delivery.
Offering support to the team whenever necessary, fostering a collaborative and positive work environment. Registering ASI dummy referrals on Care flow, paying particular attention to RTT pathwaysApply now to join our team!
Main duties of the jobTo understand the role in more detail, please refer to the attached job description and person specification.
About usWe are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.
Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here: Skilled Worker visa: eligible healthcare and education jobs - GOV.UKHome Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.
DetailsDate posted23 October 2026Pay schemeAgenda for changeBandBand 3Salary
25,760 to 27,476 a year
per annum
ContractPermanentWorking pattern
Full-time
Reference number214-CSTO-8263976Job locationsKing's Mill HopsitalMansfield RoadSutton-In-AshfieldNG17 4JLUnited KingdomJob descriptionJob responsibilitiesTo understand the role in more detail, please refer to the attached job description and person specification.
Job description
Job responsibilitiesTo understand the role in more detail, please refer to the attached job description and person specification. Person Specification
Knowledge
EssentialKnowledge of Microsoft Outlook and packagesCommunication with different stakeholders at various levelsEvidence of team workerAbility to work under pressureAbility to prioritiseShow time management skillsWillingness to learn and adapt to changesDesirableKnowledge of 18 weeks pathwayKnowledge of Medway and NHS in generalECDLNVQ Level 2 AdminAdmin experience
Qualifications
EssentialGood standard of educationDesirableEvidence of personal development
Experience
EssentialOf outpatient services and outpatient booking processesExtensive knowledge of MedwayDesirableCustomer care experience
Contractual
EssentialAbility to be flexible with working hoursAdherence to Trust and departmentalPolicies and proceduresAbility to work in a confidential settings
Person Specification
Knowledge
EssentialKnowledge of Microsoft Outlook and packagesCommunication with different stakeholders at various levelsEvidence of team workerAbility to work under pressureAbility to prioritiseShow time management skillsWillingness to learn and adapt to changesDesirableKnowledge of 18 weeks pathwayKnowledge of Medway and NHS in generalECDLNVQ Level 2 AdminAdmin experience
Qualifications
EssentialGood standard of educationDesirableEvidence of personal development
Experience
EssentialOf outpatient services and outpatient booking processesExtensive knowledge of MedwayDesirableCustomer care experience
Contractual
EssentialAbility to be flexible with working hoursAdherence to Trust and departmentalPolicies and proceduresAbility to work in a confidential settingsDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer detailsEmployer nameSherwood Forest Hospitals NHS Foundation TrustAddressKing's Mill HopsitalMansfield RoadSutton-In-AshfieldNG17 4JLUnited KingdomEmployer's websiteEmployer detailsEmployer nameSherwood Forest Hospitals NHS Foundation TrustAddressKing's Mill HopsitalMansfield RoadSutton-In-AshfieldNG17 4JLUnited KingdomEmployer's website
Outpatient Booking Officer in Ely employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
