At a Glance
- Tasks: Lead and develop community services that truly impact patients and local communities.
- Company: Join HCRG Care Group, a top independent provider of community health services.
- Benefits: Enjoy competitive salary, NHS pension, discounts, and access to mental health support.
- Other info: Be part of a supportive culture with excellent career growth opportunities.
- Why this job: Make a real difference in healthcare while fostering collaboration and innovation.
- Qualifications: Proven leadership experience in multidisciplinary environments and strong communication skills.
The predicted salary is between 53938 - 65924 £ per year.
Are you an experienced operational leader looking for an opportunity to shape and develop community services that make a real difference to patients and local communities? We are looking for a compassionate and forward-thinking Integrated Neighbourhood Team (INT) Service Manager to provide leadership across a range of multidisciplinary teams, supporting high-quality, person-centred care across multiple sites and localities. This role combines strategic leadership, operational oversight, workforce development and stakeholder engagement.
As a key member of the leadership team, you will drive service improvement, support transformation programmes, and ensure services remain safe, responsive and sustainable. You will work closely with colleagues, partners and stakeholders to deliver excellent outcomes while promoting a culture built on collaboration, inclusion and continuous improvement.
As a Locality Lead you will be part of our valued Community Service team and receive access to a range of rewards and benefits including:
- Band 8A AfC Salary with NHS Pension and full Agenda for Change terms and conditions
- Membership of My Reward Hub, providing discounts, cashback and voucher offers on everyday purchases
- Access to earned wages to help with unexpected expenses and financial flexibility
- Mental health, wellbeing, legal, debt management and career support services
- Access to eLearning, structured career pathways and continuing professional development through our award-winning Learning Enterprise
- An open and inclusive culture where innovation is encouraged and supported through dedicated annual innovation funding
- The opportunity to work for an organisation where the majority of services are rated 'Good' or 'Outstanding' by the Care Quality Commission
Main Responsibilities:
- You will provide visible and effective leadership to multidisciplinary teams, ensuring services are delivered safely, efficiently and in line with organisational objectives.
- You will oversee day-to-day operations across multiple sites and support forward planning to meet current and future service demands.
- A key part of the role will be identifying opportunities to improve quality, efficiency and patient outcomes.
- You will lead and support change initiatives, using service data, feedback and operational insight to develop responsive and sustainable services.
- You will support quality assurance, compliance and risk management processes across services.
- Building strong relationships will be central to your success.
- You will lead recruitment, workforce planning, performance management and staff development activities across your teams.
Person Specification:
Essential:
- Proven operational leadership experience within a complex multidisciplinary environment
- Strong financial management and performance management skills
- Excellent communication, interpersonal and stakeholder engagement abilities
- Experience leading service improvement and change programmes
- Ability to work across organisational boundaries and develop integrated models of care
- UK driving licence and access to a roadworthy vehicle
- Degree-level education or equivalent experience and knowledge
- Recent management experience within community services
- Recent leadership experience within health or social care settings
- Ability to work independently with minimal supervision
- Evidence of ongoing professional development
- Experience leading professional, clinical and non-clinical teams
- Experience implementing organisational change, policies and procedures across services
- Experience writing complex reports and analysing performance data
- Ability to interpret complex information to support strategic decision-making
- Competent user of IT systems and software
- Experience managing performance and service improvement
- Experience handling customer engagement and complaints
- Demonstrable enthusiasm and commitment to the service area
- Ability to motivate and influence teams beyond direct line management responsibility
- Ability to identify process gaps and support teams in delivering solutions
- Proven track record of delivering governance arrangements that support safe and effective patient care
- Strong networking and stakeholder engagement skills
- Ability to participate in a 24-hour on-call tactical manager rota
Desirable:
- Experience providing assurance and evidence for CQC inspections
- Knowledge of systems thinking, service design or quality improvement methodologies
- Evidence of delivering a clear vision and shared purpose
- Experience undertaking colleague and clinical investigations
- Business development experience
- Knowledge of community health, social care, ambulatory care and case management pathways
- Leadership or management qualifications or training
- Master's level qualification, working towards one, or equivalent experience
- Evidence of continuing professional development
- V300 Prescriber qualification
- Advanced Clinical Assessment Skills
Locality Lead Integrated Neighbourhood Team in Ely employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
StudySmarter Expert Advice🤫
We think this is how you could land Locality Lead Integrated Neighbourhood Team in Ely
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like National Health Service.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at National Health Service.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like National Health Service, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Locality Lead Integrated Neighbourhood Team in Ely
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National Health Service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National Health Service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National Health Service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National Health Service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National Health Service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National Health Service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
