Electronic Health Records (EHR) System Analyst / Designer

Job summaryWe are looking to recruit and train enthusiastic healthcare and administrative professionals with a keen interest in digital healthcare to join our Electronic Health Record (EHR) team. Successful candidates will join an experienced and diverse team of analysts supporting UCLH's Epic EHR and our wider digital partnerships.Patients are at the centre of everything we do. Epic helps us deliver safer, more efficient and patient-centred care by giving staff and patients access to the right information, in the right place, at the right time. Our team also supports the Royal National Orthopaedic Hospital (RNOH) and will play an important role in future Epic Connect partnerships.We have vacancies within the following teams:Outpatients, Interoperability and ResearchInpatients, ED, Theatres and MaternitIf you have a particular area of interest & have any questions, please contact the relevant deputy delivery manager:Byron Lau, EHR Deputy Delivery Manager for Outpatients, Interoperability and Research (byron.lau2@nhs.net)Susan Castilo, EHR Deputy Delivery Manager for Inpatients, ED, Theatres and Maternity (susan.castillo@nhs.net)Main duties of the jobWe work closely with clinical, administrative & managerial staff, analysing their processes & helping them agree clinical best practice standards & workflows. We modify Epic to reflect & support these working practices. We test changes to ensure they fulfil organisation requirements, are safe, & work as expected. We provide end-user support using specialist application knowledge through regular meetings & incident investigation & resolution. We have excellent relationships with departmental leads, super-users & subject matter experts. We have a rolling upgrade programme which delivers new features & functionality.Candidates already Epic certified will be employed at band 7. Otherwise, you will start at band 6 & undertake a period of training to obtain certification. You will progress to Band 7 when you achieve this & demonstrate competence via assessment across all role elements.Applicants without an Epic certification will be required to sufficiently score on an Epic aptitude assessment (the Sphinx test) prior to interview.To be successful in this role, you should have a good understanding of NHS inpatient services, ideally some experience in using and/or configuring EHRs, & have enthusiasm to improve services through digital technology.Post holders will need to spend at minimum one day on site per fortnight, depending on business need. This post would therefore be suitable for staff who are looking for hybrid opportunities.About usUniversity College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.We provide first-class acute and specialist services across eight sites:o University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)o National Hospital for Neurology and Neurosurgeryo Royal National ENT and Eastman Dental Hospitalso University College Hospital Grafton Way Buildingo Royal London Hospital for Integrated Medicineo University College Hospital Macmillan Cancer Centreo The Hospital for Tropical Diseaseso University College Hospital at Westmoreland StreetWe are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.DetailsDate posted10 September 2026Pay schemeAgenda for changeBandBand 7Salary 58,133 to 65,261 a year Per annum inclusive of HCAS ContractPermanentWorking pattern Full-time Reference number309-UCLH-8285260Job locationsUniversity College London Hospitals250 Euston RoadLondonNW1 2PGUnited KingdomJob descriptionJob responsibilitiesFor the full Person Specification & more information regarding the main responsibilities of this role, please refer to the attached Job Description.Post holders will need to spend at minimum one day on site per fortnight, depending on business need. This post would therefore be suitable for staff who are looking for hybrid opportunitiesCome and be a part of the best NHS trust in England to work for, according to our staff** UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working Job description Job responsibilitiesFor the full Person Specification & more information regarding the main responsibilities of this role, please refer to the attached Job Description.Post holders will need to spend at minimum one day on site per fortnight, depending on business need. This post would therefore be suitable for staff who are looking for hybrid opportunitiesCome and be a part of the best NHS trust in England to work for, according to our staff** UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible workingPerson Specification Knowledge and Qualifications EssentialEducated to Masters level, equivalent professional qualification including professional registration or equivalent experienceExcellent operational knowledge of the advertised area including relevant operational policies and proceduresEpic Certification Experience EssentialAbility to understand the requirements of and work effectively within a demanding project environmentIT or software configuration experiencePrevious experience of working within complex cultural environmentUnderstanding of clinical, administrative and /or operational workflows and processes within a hospital environmentKnowledge of medical terminologyExperience of supporting change managementDesirablePrevious NHS or healthcare experience Skills and Abilities EssentialAbility to understand highly complex problems, analyse and document workflows and current practice, identifying opportunities for changeThe ability to maintain issues logs and work to a project planSound organisation and planning skills ability to prioritise a demanding workload in a high pressure and very challenging environment, maintaining delivery of quality outputs to tight deadlines and frequent interruptionsHave the ability to work alone as well as working with other work streams when and where necessaryIntermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPointAbility to impart knowledge and/or present to others in a clear and concise mannerAble to work collaboratively with own team members as well as those in other application teamsGood analytical and project management skillsAdvanced keyboard skills Communication EssentialExcellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers Personal and People Development EssentialConfident in working with, negotiating with, and motivating clinical staff, medical consultants and/or other senior managersAbility to make decisions based on highly complex facts or situations requiring analysis, interpretation, or comparison of a range of options Responsibilities towards promoting Equality Diversity and Inclusion EssentialDemonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties Specific Requirements EssentialProvide support to end-users through regular meetings and by participating in a 24/7 and/or on call rota during Go-live or system upgrades as may be necessary Person Specification Knowledge and Qualifications EssentialEducated to Masters level, equivalent professional qualification including professional registration or equivalent experienceExcellent operational knowledge of the advertised area including relevant operational policies and proceduresEpic Certification Experience EssentialAbility to understand the requirements of and work effectively within a demanding project environmentIT or software configuration experiencePrevious experience of working within complex cultural environmentUnderstanding of clinical, administrative and /or operational workflows and processes within a hospital environmentKnowledge of medical terminologyExperience of supporting change managementDesirablePrevious NHS or healthcare experience Skills and Abilities EssentialAbility to understand highly complex problems, analyse and document workflows and current practice, identifying opportunities for changeThe ability to maintain issues logs and work to a project planSound organisation and planning skills ability to prioritise a demanding workload in a high pressure and very challenging environment, maintaining delivery of quality outputs to tight deadlines and frequent interruptionsHave the ability to work alone as well as working with other work streams when and where necessaryIntermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPointAbility to impart knowledge and/or present to others in a clear and concise mannerAble to work collaboratively with own team members as well as those in other application teamsGood analytical and project management skillsAdvanced keyboard skills Communication EssentialExcellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers Personal and People Development EssentialConfident in working with, negotiating with, and motivating clinical staff, medical consultants and/or other senior managersAbility to make decisions based on highly complex facts or situations requiring analysis, interpretation, or comparison of a range of options Responsibilities towards promoting Equality Diversity and Inclusion EssentialDemonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties Specific Requirements EssentialProvide support to end-users through regular meetings and by participating in a 24/7 and/or on call rota during Go-live or system upgrades as may be necessaryDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameUniversity College London Hospitals NHS Foundation TrustAddressUniversity College London Hospitals250 Euston RoadLondonNW1 2PGUnited KingdomEmployer's websiteEmployer detailsEmployer nameUniversity College London Hospitals NHS Foundation TrustAddressUniversity College London Hospitals250 Euston RoadLondonNW1 2PGUnited KingdomEmployer's website