Overview
In this role you will provide centralized administrative support to the Dynamic Support Pathway, ensuring smooth operations across clinical, operational and external partners. You will lead the admin team, coordinate meetings and referrals, and maintain accurate records to support timely decision-making. The role sits at the heart of multidisciplinary collaboration, contributing to coordinated care for individuals with learning disabilities and/or autism at risk of hospital admission or placement disruption. You will work in a fast-paced NHS environment, delivering high-quality, customer-focused service and data integrity. This is an opportunity to shape pathway efficiency and stakeholder-ex
Pay / Benefits
- flexible working policy
- permanent contract
- Band 5 salary
Responsibilities
- Coordinate administrative functions of the Dynamic Support Pathway
- Manage referrals and ensure timely processing and allocation
- Organise DSP meetings and related reviews; prepare agendas and minutes
- Maintain electronic records and databases with data quality and governance
- Produce activity and performance reports
- Act as central contact for internal and external stakeholders
- Support clinicians and managers with pathway activities and service improvements
- Develop and maintain relationships across health, social care, education, and voluntary sectors
Key requirements
- Significant administrative experience in healthcare, social care, or public sector
- Experience of managing staff
- Excellent organisational and time-management skills
- Ability to manage competing priorities and work independently
- Strong written and verbal communication skills
- Proficiency in Microsoft Office (Word, Excel, Outlook, Teams)
- Accuracy and attention to detail
- Experience arranging meetings, minute taking, and maintaining confidential records
- Commitment to high-quality support and customer service
- strong communication
- time management
- prioritisation
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
DSP and Discharge Hub Coordinator employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
