At a Glance
- Tasks: Lead and innovate in General Surgery, Gastroenterology & Endoscopy services.
- Company: Join the friendly and supportive team at Dorset County Hospital NHS Foundation Trust.
- Benefits: Enjoy a competitive salary, professional development, and a commitment to inclusivity.
- Other info: Great career growth opportunities in a dynamic and diverse environment.
- Why this job: Make a real difference in patient care while shaping the future of healthcare services.
- Qualifications: Experience in NHS management and a passion for service improvement required.
The predicted salary is between 57528 - 64750 £ per year.
The Trust is seeking to appoint a highly motivated and experienced Service Manager within the Family Services & Surgical Division to provide leadership and drive change within the General Surgery, Gastroenterology and Endoscopy Care Group. Providing high quality services and developing innovative ways of meeting rising demand is a priority for the Trust. We are developing services in conjunction with the community for many specialties and have good working relations with local GPs. We have excellent patient feedback across all areas, and have a reputation for being a friendly, good, supportive place to work.
The Service Manager post is a key role within the Trust, as well as helping the division to shape services for the future, you will have the passion and drive to support the development and lead the implementation of key objectives within the General Surgery, Gastroenterology & Endoscopy Care Group. Other services may be added to this portfolio in line with the Service needs.
The successful candidate will have a track record of delivery against key performance targets and budgets and a background of working in an acute setting. The successful candidate will be a credible role model and have the ability to lead a team as well as function as part of the Divisional team. We are dedicated to supporting the successful candidate in their development, to help them secure a potential future role within the trust.
We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.
To be managerially responsible for General Surgery, Gastroenterology & Endoscopy Care Group providing clear leadership and working with the Matron, Clinical Director, Deputy Divisional Director of Operations and Divisional Director to ensure the provision of high quality patient care and the most efficient and cost effective use of resources.
The services within the portfolio are:
- General Surgery
- Gastroenterology
- Endoscopy
- Colorectal
- Breast & Lymphedema
Key Responsibilities:
- Ensuring that within all specific work areas all local and national performance targets and objectives are met.
- Ensuring the operational delivery of services; leading and effectively implementing change management initiatives to improve service provision.
- To influence and lead on the strategic development and service improvement of services in conjunction with and in support of the Clinical Director.
- With the Clinical Director, to view the grouping of services as a business unit.
- To participate in the Trust's on-call manager rota & Manager of the day rota.
- Manager's personal development programme, and the needs of the service.
Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities.
For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care.
Skills & Abilities:
- Ability to develop and maintain a cohesive, high performing team.
- Practical experience of facilitating change.
- Ability to communicate clearly in writing and orally to committees and meetings including computer and presentation skills.
- Well-developed negotiating skills with effective interpersonal and influencing skills.
- Ability to anticipate and plan for change and service improvement.
- Ability to challenge.
- Ability to analyse and interpret data.
- Ability to produce reports.
- Flexible approach to service needs.
- Demonstrate integrity.
- Demonstrate the ability to work as part of a Divisional Team.
Knowledge & Experience:
- Experience in the management and leadership of NHS staff.
- Evidence of professional development.
- Experience in an Acute Hospital setting with a sound knowledge of processes including the legislation and policy relating to health and social care.
- Experience in demand and capacity and in the scheduling of services e.g. clinics.
- Experience of managing change.
- Evidence of effective budget management.
- Experience of service improvement to ensure the delivery of high standards of performance to achieve national and local targets.
Education, Qualifications & Training:
- Qualified to masters level or equivalent.
- Significant experience in a senior management role.
- Management Qualification at diploma level or equivalent experience.
Service Manager - General Surgery, Gastroenterology & Endoscopy in Dorchester employer: National health service
Dorset County Hospital NHS Foundation Trust is an exceptional employer, dedicated to providing high-quality, compassionate services while fostering a supportive and inclusive work environment. With a strong emphasis on employee development and a commitment to diversity, staff are encouraged to grow within their roles and contribute to innovative healthcare solutions in the community. Located in the picturesque town of Dorchester, employees enjoy a collaborative culture that values integrity, respect, teamwork, and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager - General Surgery, Gastroenterology & Endoscopy in Dorchester
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We think you need these skills to ace Service Manager - General Surgery, Gastroenterology & Endoscopy in Dorchester
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National health service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National health service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National health service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National health service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National health service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National health service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
