Crisis Resolution and Home Treatment Team Manager

Job summaryAn exciting opportunity has arisen for an experienced and values-led leader to join North Lincolnshire's Crisis Resolution and Home Treatment Team as Team Manager. This is a pivotal Band 7 leadership role within a service that is developing rapidly, with the opening of the Acorn Centre at Great Oaks strengthening the local urgent and crisis pathway.The Acorn Centre provides adults with access to urgent mental health and wellbeing support 24 hours a day, seven days a week, in a calm, welcoming and accessible environment. Built around a "no wrong door" approach, the model brings together the clinical expertise of RDaSH, the lived-experience leadership and peer support of People Focused Group, and North Lincolnshire Mind's Safe Space offer. Together, these partners provide a coordinated, needs-led response so that people are welcomed, listened to and supported to access the right help at the right time.We are looking for a compassionate, credible and resilient leader who can support colleagues through change while maintaining a clear focus on safety, quality, performance and the experience of people using our services. You will have the opportunity to shape an evolving service, build on strong local relationships and lead a skilled multidisciplinary team across crisis assessment, home treatment, single point of access and the Acorn Centre.Main duties of the job Provide visible operational and professional leadership across the Crisis Resolution and Home Treatment Team, Single Point of Access and the Acorn Centre.Lead the safe and effective day-to-day delivery of a responsive 24-hour urgent and crisis pathway, balancing fixed-site, telephone, community and home-treatment activity.Support, supervise and develop a multidisciplinary workforce, promoting compassionate leadership, accountability, learning and staff wellbeing. Maintain oversight of demand, capacity, staffing, caseloads, waiting times, clinical quality, incidents, complaints, performance measures and agreed improvement actions. Work closely with service users, carers and partner organisations to evaluate and improve pathways, reduce barriers between services and strengthen continuity of care.Ensure robust clinical handovers, escalation, safeguarding, risk management, documentation and governance across organisational and professional boundaries.Contribute to service redesign and continuous improvement, using feedback, activity information, audit and learning to shape sustainable delivery.Deputise for the Service Manager and undertake delegated leadership, workforce, financial and governance responsibilities.About usRotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.We are dedicated to the development of our our people and hold a learning half day every month for our colleagues.We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/To find out more about working for RDaSH and the fantastic benefits we offer visit our website:https://www.rdash.nhs.uk/about-us/getting-involved/work-with-us/We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:https://youtu.be/WMJSkLoTk4QThe main terms and conditions of service can be found here:https://www.nhsemployers.org/publications/tchandbookDetailsDate posted04 November 2026Pay schemeAgenda for changeBandBand 7Salary 49,387 to 56,515 a year Per annum ContractPermanentWorking pattern Full-time, Flexible working Reference number376-NLTT-0290Job locationsGreat Oaks97 Ashby High StreetScunthorpeDN16 2JXUnited KingdomJob descriptionJob responsibilitiesPlease view the attached job description and person specification to view the full details about the role.We reserve the right to close the vacancy early if there are a high amount of applications. Job description Job responsibilitiesPlease view the attached job description and person specification to view the full details about the role.We reserve the right to close the vacancy early if there are a high amount of applications.Person Specification Qualifications EssentialHolds a professional registration (RMN / RNLD/ RGN / OT / AHP / AMP / Psychological Professional)Other mental health trainingEvidenced continuing professional development within Health and Social Care ManagementLeadership Training/ ExperienceDesirableLeadership and/or managerial training Experience EssentialExperience of working with people with Severe and Enduring Mental Health problems.Experience of working within a Community Mental Health setting.Delivering training to colleagues.Experience of auditing service effectiveness and producing high quality written reports for senior management.Experience of effectively resolving difficulties with colleagues and other mental health professionals. Developing effective networks and partnerships Clinical leadershipDesirableExperience of carrying out assessments of clients suitability for treatment including assessing for riskExperience of managing a team within community mental health Knowledge EssentialSignificant post registration experienceDemonstrable management/supervisory experienceExperience of working within a multidisciplinary teamAbility to influence and manage change.Including the promotion of evidence-based practiceProvide evidence of continuous personal and professional development.Statutory and legal frameworks within which mental health operatesProblems solving and negotiations techniquesAble to develop working partnershipsTo be able to provide clinical expertise to staff about referrals for clients with mental health difficultiesDesirableKnowledge and experience of using clinical tools to evaluate care SKills and Abilities EssentialHave effective communication skills both oral and written to meet the needs of the post in fullGood skills in risk assessment and managerial processesLeadership skills, able to model high quality careEffective and engaging presentation skills Person Specification Qualifications EssentialHolds a professional registration (RMN / RNLD/ RGN / OT / AHP / AMP / Psychological Professional)Other mental health trainingEvidenced continuing professional development within Health and Social Care ManagementLeadership Training/ ExperienceDesirableLeadership and/or managerial training Experience EssentialExperience of working with people with Severe and Enduring Mental Health problems.Experience of working within a Community Mental Health setting.Delivering training to colleagues.Experience of auditing service effectiveness and producing high quality written reports for senior management.Experience of effectively resolving difficulties with colleagues and other mental health professionals. Developing effective networks and partnerships Clinical leadershipDesirableExperience of carrying out assessments of clients suitability for treatment including assessing for riskExperience of managing a team within community mental health Knowledge EssentialSignificant post registration experienceDemonstrable management/supervisory experienceExperience of working within a multidisciplinary teamAbility to influence and manage change.Including the promotion of evidence-based practiceProvide evidence of continuous personal and professional development.Statutory and legal frameworks within which mental health operatesProblems solving and negotiations techniquesAble to develop working partnershipsTo be able to provide clinical expertise to staff about referrals for clients with mental health difficultiesDesirableKnowledge and experience of using clinical tools to evaluate care SKills and Abilities EssentialHave effective communication skills both oral and written to meet the needs of the post in fullGood skills in risk assessment and managerial processesLeadership skills, able to model high quality careEffective and engaging presentation skillsDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).Employer detailsEmployer nameRotherham Doncaster and South Humber NHSFTAddressGreat Oaks97 Ashby High StreetScunthorpeDN16 2JXUnited KingdomEmployer's websiteEmployer detailsEmployer nameRotherham Doncaster and South Humber NHSFTAddressGreat Oaks97 Ashby High StreetScunthorpeDN16 2JXUnited KingdomEmployer's website