Job summaryAn exciting opportunity has arisen for an experienced senior manager to lead, shape and influence our people centred Professional and Clinical team within the Primary Care Division. You will strategically lead the Professional and Clinical Service team in managing the ongoing delivery and transformational development, influenced by NHS Wales Health Boards, Primary Care Contractors and Welsh Government.To successfully fill this role, we are seeking an experienced senior manager with a proven track record of delivering modernisation and transformation projects across complex environments. You will have the gravitas and energy to advise and influence colleagues and stakeholders at the highest levels within the NHS in Wales, Welsh Government and other organisations. Most importantly you will have an appetite to steer and lead the team through exciting times as our services continue to grow. As a key member of the Primary Care Services Senior Management Team, we are looking for candidates who have experience of working in complex, system-wide and politically sensitive environments and can demonstrate an inspiring and inclusive leadership style.If you believe you can make a difference and truly deliver value for Wales, then we would love to hear from you.Main duties of the jobTo play an integral role as part of the Primary Care Services senior management team in setting and delivering the strategic agenda for the division. This will be intrinsically linked to the delivery of the overall Shared Services vision in becoming a world class organisation. Specifically this role will develop and implement the modernisation agenda for PCS in terms of providing a robust and standardised environment to enable staff to succeed inside the organisation and be the prime link between PCS and its external customer and stakeholder communities.To engage directly and forge robust professional relationships with stakeholders and ensure that all forms of communication is of high quality that continually enables a proactive approach in regard to service improvement.About usAt NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.Excellent customer service is something we strive for, for both our internal and external customers.Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.DetailsDate posted07 August 2026Pay schemeAgenda for changeBandBand 8cSalary 80,698 to 92,984 a year Per annum ContractPermanentWorking pattern Full-time Reference number043-AC141-0826Job locationsNHS Wales Shared Services Partnership4–5 Charnwood Court, Heol Billingsley, Parc NantgarwCardiffCF15 7QZUnited KingdomJob descriptionJob responsibilitiesYou will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Job description Job responsibilitiesYou will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in TracPerson Specification Experience EssentialExtensive experience across the variety of general management disciplines.Substantial senior management experience and working knowledge across several Primary Care regulatory systems within NHS Wales.In depth experience of financial management systems and associated budgetary control.Transformational experience in an organisational development role.Demonstrable record regarding continuous professional development (CPD). Qualifications EssentialEducated to Master's Degree (or equivalent level of experience of working at a senior level in specialist area)Extensive knowledge and expertise in several specialist areas, acquired through post graduate diploma or equivalent experience or training.Working knowledge of multiple NHS Wales stakeholder professional groups and experience in delivering the appropriate outcomes.DesirableQualified to MSP or PRINCE2 Practitioner Level Skills EssentialHighly developed communication skills with the ability to communicate on highly complex matters and difficult situations.High analytical and critical thinking skills, the ability to draw qualitative and quantitative data from a wide range of sources and draw conclusions.Uses evidence to make improvements, seeks out innovation.Leadership, vision, strategic thinking and planning with highly developed political skills.DesirableWelsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh Person Specification Experience EssentialExtensive experience across the variety of general management disciplines.Substantial senior management experience and working knowledge across several Primary Care regulatory systems within NHS Wales.In depth experience of financial management systems and associated budgetary control.Transformational experience in an organisational development role.Demonstrable record regarding continuous professional development (CPD). Qualifications EssentialEducated to Master's Degree (or equivalent level of experience of working at a senior level in specialist area)Extensive knowledge and expertise in several specialist areas, acquired through post graduate diploma or equivalent experience or training.Working knowledge of multiple NHS Wales stakeholder professional groups and experience in delivering the appropriate outcomes.DesirableQualified to MSP or PRINCE2 Practitioner Level Skills EssentialHighly developed communication skills with the ability to communicate on highly complex matters and difficult situations.High analytical and critical thinking skills, the ability to draw qualitative and quantitative data from a wide range of sources and draw conclusions.Uses evidence to make improvements, seeks out innovation.Leadership, vision, strategic thinking and planning with highly developed political skills.DesirableWelsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in WelshDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameNHS Wales Shared Services PartnershipAddressNHS Wales Shared Services Partnership4–5 Charnwood Court, Heol Billingsley, Parc NantgarwCardiffCF15 7QZUnited KingdomEmployer's websiteEmployer detailsEmployer nameNHS Wales Shared Services PartnershipAddressNHS Wales Shared Services Partnership4–5 Charnwood Court, Heol Billingsley, Parc NantgarwCardiffCF15 7QZUnited KingdomEmployer's website
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