At a Glance
- Tasks: Manage IT equipment across healthcare locations and maintain accurate asset records.
- Company: Join Innovate Healthcare Services, a growing company with a supportive culture.
- Benefits: Enjoy flexible working, generous leave, and a range of employee benefits.
- Other info: Great opportunity for growth and skill development in a dynamic team.
- Why this job: Kickstart your career in ICT with hands-on experience in a fast-paced environment.
- Qualifications: GCSEs in English and Maths; degree or relevant experience preferred.
The predicted salary is between 33227 - 33227 £ per year.
We are looking for a proactive and organised Technical Services Configuration Management Lead to support the management, deployment and maintenance of IT equipment across multiple healthcare locations. The successful candidate will be responsible for maintaining accurate ICT asset records, imaging desktops and laptops, managing stock across various sites, processing asset information within Service Desk Plus, and coordinating equipment deliveries and collections. You will also liaise with suppliers regarding warranty repairs, support incident and service request management, and ensure asset disposal procedures are followed in line with organisational policies.
Working closely with the wider ICT team, you will help maintain safe, organised storage areas, monitor asset performance, identify opportunities to improve processes, and provide cover for the Technical Services Configuration Management Lead when required. This is an excellent opportunity for a highly organised individual with strong attention to detail, good customer service skills, and an interest in IT asset management within a fast-paced healthcare environment.
Main duties of the job:
- Maintain records on all ICT assets, in line with the ICT procedures
- Delivery and pick up of items across the SWFT/GEH and GP locations
- Provide additional support to the wider ICT team as and when required
- Stock control of multiple locations
- Imaging of IT equipment (desktops, laptops etc.)
- Liaise with suppliers for warranty repairs
- Process asset information on to Service Desk Plus (SDP)
- Ensure the asset disposal process is followed and that all procedures are adhered to
- Action incident & service request tickets adhering to SLA Targets within Service Desk Plus System
- Monitor asset performance and recommend corrective measures
- Research new procedures and processes which will improve the productivity to the wider ICT Team with asset management
- Provide back up and holiday cover for the Technical Services Configuration Management Lead
- Ensure that all storage centres are organised effectively, methodically, safely and logically
- Ensure all areas are kept clean and tidy
Person Specification:
Qualifications:
- Essential: GCSEs (or equivalent) in English, Maths; Educated to degree level or equivalent relevant experience
- Desirable: ITIL qualification; A Levels (or equivalent) in English, Maths
Experience:
- Essential: Experience in asset and stock management; Experience of electronic stock keeping at an advanced level; Experience of ICT asset lifecycles; Experience in a customer facing and focused environment
- Desirable: Experience of ICT data destruction processes; Familiarity with desktop and laptop imaging
As a growing company, Innovate has a range of benefits and opportunities to enable individuals to grow and experience a range of new challenges. Innovate has a commitment to develop staff and provide a supportive work life balance. At Innovate, we are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We recognise the benefits of transferable skills and a desire to learn. We encourage anyone who is interested in this role to get in touch, even if you do not meet all stated criteria.
Company Benefits:
- Employee Assistance Programme
- Vivup staff benefits platform
- Enhanced maternity pay
- Generous annual leave package
- Flexible working
- Access to staff networks
- Volunteer leave
- Long service recognition scheme
- Buy and sell annual leave option
Technical Services Configuration Management Lead in Coventry employer: National health service
Innovate Healthcare Services is an exceptional employer, offering a supportive work culture that prioritises employee development and work-life balance. With a range of benefits including flexible working options, generous annual leave, and a commitment to diversity and inclusion, employees are encouraged to grow their skills in a dynamic healthcare environment. This role at Warwick Hospital not only provides meaningful work but also opens doors for career advancement within the ICT sector.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Services Configuration Management Lead in Coventry
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what National health service values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges National health service might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at National health service!
✨Direct Apply to National health service
Let's not forget to apply directly through the National health service website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technical Services Configuration Management Lead in Coventry
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at National health service.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at National health service. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at National health service
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
