At a Glance
- Tasks: Lead operations for children's services, ensuring safe and effective care delivery.
- Company: Join Coventry and Warwickshire Partnership NHS Trust, dedicated to community wellbeing.
- Benefits: Generous leave, learning opportunities, salary sacrifice schemes, and wellbeing support.
- Other info: Dynamic role with excellent career growth and a supportive team environment.
- Why this job: Make a real difference in the lives of children and families while developing your leadership skills.
- Qualifications: Degree level education or equivalent experience, with direct line management experience.
The predicted salary is between 49387 - 56515 £ per year.
We are looking for an experienced and compassionate operational leader to join our Children's and Young People's Directorate. This is a varied Band 7 role with day-to-day operational responsibility for a diverse portfolio spanning community children's learning disability, the Children's Intensive Support Team, children's respite services and the School-Aged Immunisation Service.
Working in partnership with clinical leads, you will provide visible, supportive leadership and create the conditions in which teams can deliver safe, effective and responsive care. You will balance operational expertise with a strong improvement focus - using data, feedback and professional insight to manage demand, capacity, quality, workforce and performance across services with different delivery models and priorities.
The post offers an excellent opportunity for a skilled leader who enjoys working across professional and organisational boundaries, can bring clarity to complexity and is motivated by improving outcomes and experience for children, young people and their families.
Main duties of the job
- Provide day-to-day operational leadership and management across the allocated portfolio, working closely with clinical and administrative leads.
- Ensure services are safe, effective, well organised and delivered in line with service specifications, contractual requirements, quality standards and agreed activity levels.
- Monitor performance, demand, capacity, workforce, finance, quality and patient experience; identify variance early and coordinate appropriate action.
- Line manage, motivate, coach and develop staff, supporting effective appraisal, supervision, wellbeing, attendance, capability and conduct processes.
- Lead and support service improvement, pathway redesign and transformation, translating plans and policies into sustainable operational practice.
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond. We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
- Generous annual leave entitlement which increases during your time with us.
- Excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more.
- Salary sacrifice schemes for lease car/vehicle, Cycle to Work, home and electronics, gym membership and more.
- Discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes.
- Wellbeing support, including an in-house counselling service, external helpline and more.
- Staff networks and support groups.
We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
Details
- Date posted: 21 August 2026
- Pay scheme: Agenda for change
- Band: Band 7
- Salary: £49,387 to £56,515 a year per annum
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 444-8242197-CH
- Job locations: Wayside House, Wilson's Lane, Coventry, CV6 6NY, United Kingdom
Job responsibilities
- Maintain robust governance and risk management arrangements, including oversight of incidents, complaints, audits, health and safety, information quality and corrective action plans.
- Manage delegated budgets and resources effectively, identifying opportunities for improved productivity and value while maintaining quality and safety.
- Build effective relationships with children, young people, families, Trust colleagues, commissioners, local authorities, education partners and voluntary and independent sector organisations.
- Contribute as a key member of the CYP Operational Management Team and provide cover or deputise for operational colleagues when required.
Person SpecificationQualifications
- Essential: Educated to degree level or equivalent demonstrable knowledge and experience, or willingness to work toward this.
Experience
- Essential: Experience in direct line management.
- Demonstrable experience of managing clinicians.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
- Employer name: Coventry and Warwickshire Partnership Trust
- Address: Wayside House, Wilson's Lane, Coventry, CV6 6NY, United Kingdom
Operational Lead in Coventry employer: National health service
The London Ambulance Service NHS Trust is an exceptional employer, offering a dynamic work environment that prioritises patient safety and service improvement. With a strong commitment to employee development, including leadership training and apprenticeship programmes, staff are empowered to grow their skills while contributing to the health of London. The Trust's inclusive culture and focus on quality management ensure that employees feel valued and supported in their vital roles.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Lead in Coventry
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like National health service.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at National health service.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like National health service, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Operational Lead in Coventry
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National health service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National health service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National health service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National health service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National health service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National health service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!