Job summaryTurner Road Surgery are looking to welcome a Practice Manager to the team. This position is offered on a full-time basis and we are open to this being worked over 4 days.
As Practice Manager, you will provide strategic and operational leadership, working closely with the GP Partners to deliver the practice's vision, objectives and business plans.
You will have overall responsibility for ensuring the practice operates safely, efficiently and sustainably, while maintaining a strong focus on patient experience, staff experience, quality and regulatory compliance.
Main duties of the jobThe overall responsibility for the day-to-day running of the surgery including staff management;Leading the primary care services, to ensure that the practice meets regulatory and contractual standards whilst remaining financially viable;HR and payroll duties;Providing solid leadership, based on a sound knowledge of business management, finance, planning and human resource management, including recruitment;Driving innovation and modernisation;Meeting the reporting requirements of the partnership and complying with local and national KPIs and contracts;Co-ordinating and leading the operational delivery of the services in the practice, engaging with staff, patients and local commissioners;Attending local meetings, to represent the surgery, and reporting to partners;Co-ordinating and leading the operational delivery of the services in the practice, engaging with staff, patients and local commissioners;Developing effective partnership, with other organisations, to benefit the practice;Taking responsibility for security, repairs, insurance and maintenance of the premises, services and equipment;Managing all income, expenditure and accounts, as well as preparing financial reports for the partners;Handling patient enquiries and suggestions, including oversight of the practice-based complaints procedure in conjunction with the relevant partner;Handling practice publicity and health education materials.
About usTurner Road Surgery is situated in Colchester in the Primary Care Centre next to Colchester Hospital, the practice has 10, 300 patients and is part of the Creffield Medical Group PCN, which includes Nayland, Creffield, and West Bergholt. Turner Road Surgery is a training practice and we currently have one GP registrar and another joining in January.
Benefits include: NHS Pension SchemeAccredited health service discounts.
Annual leave, minimum 28 days FTE, with enhancements for long service.
Christmas vouchers.
Flexible working options.
DetailsDate posted26 October 2026Pay schemeOtherSalary
Depending on experience
- depending on experience
ContractPermanentWorking pattern
Full-time
Reference number30125Job locationsColchester Primary Care CentreTurner RoadColchesterEssexCO4 5JRUnited KingdomJob descriptionJob responsibilitiesIf you would like to find out more information about this
role, please do not hesitate to get in contact with us.
Job description
Job responsibilitiesIf you would like to find out more information about this
role, please do not hesitate to get in contact with us. Person Specification
Experience
EssentialDetailed and up-to-date knowledge of employment legislation, as well as experience in managing a diverse workforce;Strong skills and experience in HR, premises management, IT and complaint handling;Primary care experience desirable;Ability to deliver a vision, with a willingness and the drive to adapt to NHS targets and business planning, whilst keeping abreast of legislative and contractual changes;Self-motivated, with a forward-thinking, solution-focused approach;The ability to develop, implement and embed policies, procedures and guidelines;Experience of working in an ever-evolving environment, with an ability to cope with regular change;Excellent organisational, management and planning skills, IT skills and communication skills;Ability to implement and manage change effectively;Ability to identify training and development needs in self and other as well as experience of appraising staff.
Person Specification
Experience
EssentialDetailed and up-to-date knowledge of employment legislation, as well as experience in managing a diverse workforce;Strong skills and experience in HR, premises management, IT and complaint handling;Primary care experience desirable;Ability to deliver a vision, with a willingness and the drive to adapt to NHS targets and business planning, whilst keeping abreast of legislative and contractual changes;Self-motivated, with a forward-thinking, solution-focused approach;The ability to develop, implement and embed policies, procedures and guidelines;Experience of working in an ever-evolving environment, with an ability to cope with regular change;Excellent organisational, management and planning skills, IT skills and communication skills;Ability to implement and manage change effectively;Ability to identify training and development needs in self and other as well as experience of appraising staff. Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer detailsEmployer namePrimary Care CareersAddressColchester Primary Care CentreTurner RoadColchesterEssexCO4 5JRUnited KingdomEmployer's websiteEmployer detailsEmployer namePrimary Care CareersAddressColchester Primary Care CentreTurner RoadColchesterEssexCO4 5JRUnited KingdomEmployer's website
Locations
Practice Manager in Colchester, Essex employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
