At a Glance
- Tasks: Oversee daily operations and support the management team in a busy healthcare environment.
- Company: Join Stour Surgery, a friendly GP practice dedicated to patient-centred care.
- Benefits: Negotiable salary, supportive team, and opportunities for professional growth.
- Other info: Collaborative culture that values teamwork and continuous improvement.
- Why this job: Make a real impact on healthcare delivery while developing your leadership skills.
- Qualifications: Organised, proactive, with management experience, preferably in healthcare.
The predicted salary is between 31500 - 38500 £ per year.
Stour Surgery is looking for an enthusiastic Operations Manager to join our friendly and supportive management team. This is a varied and rewarding role for someone who enjoys taking ownership, thrives in a busy environment and can confidently manage competing priorities while maintaining a calm, positive approach. Working closely with the Practice Manager, and alongside the Office Manager and Nurse Manager, you will play an important role in the day-to-day running of the practice, helping to ensure our services are safe, efficient and responsive to the needs of both our patients and staff. We are looking for someone who is organised, proactive and motivated, with plenty of initiative to solve problems and improve processes. This is a full-time position, and salary is negotiable depending on experience.
Main duties of the job
As Operations Manager, you'll help co-ordinate the day-to-day operational and administrative functions of the practice, supporting the wider management team to ensure everything runs smoothly. Reporting to the Practice Manager and GP Partners, you will have the opportunity to contribute ideas and make a genuine difference to how the practice operates. Your responsibilities will include:
- Supporting the Practice Manager in the day-to-day operational management of the practice.
- Working closely with the Office Manager to ensure administrative processes are effective and efficient.
- Maintaining practice policies and procedures, and regulatory compliance including CQC standards.
- Supporting recruitment, staff induction, training and HR administration.
- Coordinating staffing, sickness cover and leave to maintain service delivery.
- Leading on health and safety, fire safety and premises maintenance.
- Coordinating vaccination clinics and patient recall programmes.
- Supporting the Practice Manager with financial administration, claims and reporting.
- Coordinating and maintaining clinical rotas.
- Providing support with practice IT systems and digital services.
About us
Stour Surgery is a well-established, friendly GP practice based in Christchurch, Dorset serving over 10,800 patients. We are proud to provide a high standard of patient-centred care to our local community and are committed to delivering safe, accessible and responsive healthcare services. We have a dedicated and experienced multidisciplinary team who work collaboratively to support one another and provide the best possible service for our patients. As a practice, we value teamwork, professionalism, kindness and continuous improvement, and we encourage staff at every level to contribute ideas and help shape the future of the practice.
Person Specification
We are looking for someone who:
- Is highly organised, proactive and able to use their own initiative.
- Enjoys finding solutions and improving the way things are done.
- Has excellent communication and organisational skills.
- Can manage multiple priorities and adapt to changing demands.
- Has experience of management ideally within healthcare.
- Works collaboratively and builds positive relationships with colleagues.
- Is committed to delivering high-quality services for patients and supporting staff.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Operations Manager in Christchurch employer: National health service
Stour Surgery is an excellent employer that fosters a supportive and collaborative work environment, making it an ideal place for an Operations Manager to thrive. With a commitment to high-quality patient care and continuous improvement, employees are encouraged to contribute ideas and take ownership of their roles, ensuring both personal and professional growth. Located in the picturesque town of Christchurch, Dorset, staff enjoy a fulfilling career while being part of a dedicated team that values kindness, professionalism, and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Christchurch
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like National health service.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at National health service.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like National health service, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Operations Manager in Christchurch
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National health service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National health service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National health service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National health service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National health service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National health service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
