At a Glance
- Tasks: Coordinate patient pathways in neurology and stroke, ensuring timely care and smooth processes.
- Company: Join Ashford & St. Peter's Hospitals NHS Foundation Trust, a leading healthcare provider.
- Benefits: Enjoy NHS benefits, competitive salary, and opportunities for professional development.
- Other info: Dynamic team atmosphere with excellent career growth potential.
- Why this job: Make a real difference in patient care while developing your skills in a supportive environment.
- Qualifications: Strong organisational skills and experience in administrative roles, preferably within the NHS.
The predicted salary is between 29812 - 32715 £ per year.
A new opportunity has arisen to join the Neurology and Stroke service as an Outpatient Pathway Coordinator, supporting the smooth and timely progression of patients through their outpatient pathways. This role requires strong organisational and communication skills, alongside close collaboration with a wide range of clinical and administrative teams across St Peter's, Ashford and Woking Hospitals.
The successful candidate will play a key part in monitoring and validating Referral to Treatment (RTT) 18-week pathways, ensuring patients are seen within national standards and in line with Trust access policies. Acting as a local RTT specialist, they will help prevent patients being lost to follow-up, oversee clinic outcome processes, and support performance management across the division.
The ideal candidate will have a good understanding of NHS access standards, be confident using hospital systems, and able to use initiative to identify and escalate pathway concerns promptly. Full training will be provided on Trust systems and processes.
Main duties of the job include:
- Monitoring RTT pathways to ensure patients are seen and treated within national 18-week standards, escalating delays when required.
- Tracking and preventing lost to follow-ups, ensuring all follow-up appointments are identified, booked and monitored, and that no patient is lost in the system.
- Validating patient pathways from referral through diagnostics and treatment, ensuring accurate and timely data entry on systems such as Cerner, Luna and Referral Tracker.
- Liaising with clinical and administrative teams across St Peter's, Ashford and Woking to coordinate investigations, appointments and pathway milestones.
- Managing incomplete clinic outcomes and ensuring all outcomes are recorded and actioned appropriately.
- Supporting RTT performance management by identifying pathway issues, highlighting potential breaches and contributing to service improvement work.
- Providing guidance and support to colleagues on RTT rules, access policies and pathway processes.
- Maintaining effective communication with internal teams and external partners, including GPs and other Trusts, to ensure timely progression of care.
Ashford and St. Peters Hospitals NHS Foundation Trust is the largest provider of acute hospital services to Surrey residents, serving a population of 410,000 people and employing approximately 4,800 staff. Our vision is to provide an outstanding experience and best outcomes for patients and the team. We are committed to providing continuous professional development and flexibility to deliver our workforce plan.
We can offer you the full range of NHS benefits and discounts. Please note that adverts may close early, so early application is encouraged.
Patient Pathway Coordinator, Neuroscience, Stroke and Palliative Care in Chertsey employer: National health service
The London Ambulance Service NHS Trust is an exceptional employer, offering a dynamic work environment that prioritises patient safety and service improvement. With a strong commitment to employee development, including leadership training and apprenticeship programmes, staff are empowered to grow their skills while contributing to the health of London. The Trust's inclusive culture and focus on quality management ensure that employees feel valued and supported in their vital roles.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Pathway Coordinator, Neuroscience, Stroke and Palliative Care in Chertsey
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like National health service.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at National health service.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like National health service, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Patient Pathway Coordinator, Neuroscience, Stroke and Palliative Care in Chertsey
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National health service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National health service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National health service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National health service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National health service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National health service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
