At a Glance
- Tasks: Support information governance and ensure compliance with data protection laws.
- Company: Join NHS Essex ICB, a key player in healthcare for 1.9 million people.
- Benefits: Competitive salary, hybrid working model, and commitment to diversity.
- Other info: Dynamic team environment with opportunities for professional growth.
- Why this job: Make a real difference in healthcare while developing your skills.
- Qualifications: Degree or equivalent experience in Information Governance or related field.
The predicted salary is between 32073 - 39043 £ per year.
Please note there are two positions:
- IG Officer (GP) Permanent role
- IG Officer Fixed Term role / secondment if coming from the NHS until 31st October 2027
The Information Governance Team are responsible for ensuring that the ICB and GP Practices across Essex follow relevant data protection, confidentiality and Freedom of Information legislation and guidance. We work closely with colleagues across the ICB and wider NHS and Care partners to ensure that digital technology fully supports the integration of health and care services, putting residents at the centre of their care, protecting patient confidentiality, and ensuring that commissioned services and systems are safe and secure.
Main duties of the job:
- Provide cover for the other IG Officer as required
- Assist with the delivery of projects and workstreams, as directed by your line manager
- Assist in completion of the Data Security and Protection Toolkit (DSPT) for the ICB, collating and organising resources to meet ICB requirements
- Work with autonomy managing your workload, be self-motivated and flexible when meeting the IG needs of the ICB
- Assist the IG & FOI Manager to produce reports for the ICB, including the quarterly IG Steering Group
- Be responsible for maintenance of ICB IG Training Spreadsheet, monitoring of inboxes, logging issues and forwarding onto appropriate team members
- Be responsible for maintaining personal/professional development and be responsive to future changes in function and structure of the health economy
- Be aware of national changes to policies pertaining to IG and to translate these into practice
About us:
NHS Essex ICB is a statutory organisation responsible for the planning and funding of NHS services for around 1.9 million people across Essex. Our role as an ICB is to bring health and care services together, improve the health and wellbeing of our population and ensure equitable access to services and outcomes for everyone. The organisation's headquarters is Seax House, Chelmsford, and we operate a hybrid working model (2 office-based days) that includes working across Essex and from home. Essex ICB currently has offices in Brentwood, Harlow and Colchester, in addition to the Chelmsford HQ.
We are committed to creating an inclusive workplace that values diversity. We know that different experiences, ideas and perspectives help create a stronger and more innovative organisation that delivers better outcomes for patients. We welcome applications from all backgrounds, including people of all ages, disabilities, sex, gender identity or expression, race or ethnicity, religion or belief, sexual orientation or personal circumstances. Our policies ensure all applicants are treated fairly and consistently throughout the recruitment process, including consideration of reasonable adjustments for disabled applicants.
Please note that the organisation does not hold a sponsorship licence.
Details:
- Date posted: 31 July 2026
- Pay scheme: Agenda for change
- Band: Band 5
- Salary: £32,073 to £39,043 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: D9708-MSE536
- Job locations: Seax House, Victoria Road South, Chelmsford, Essex, CM1 1QH, United Kingdom
ROLE PURPOSE / SUMMARY:
Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHS's ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the ICB will focus on improving population health outcomes, health equity and smarter resource allocation.
This post will be part of the Corporate Services Directorate. By working together across team boundaries, streamlining processes, adopting new approaches and embracing new technology the directorate will deliver the highest quality corporate services for the ICB, creating the conditions for its success.
The IG Officer (GP) will support effective delivery of information governance services and the organisation's compliance with statutory requirements. The postholder will contribute to the delivery of the IG function, supporting the achievement of key milestones and raising any issues that may impact delivery. They will work closely with senior colleagues to ensure alignment with organisational objectives and national standards.
The postholder will apply NHS Information Governance principles to manage the capture, exchange, and protection of clinical and health-related data. They will coordinate compliance with Data Protection, Information Security, and Freedom of Information requirements, ensuring robust governance across all processes. A key responsibility is to identify information-related risks within the organisation and recommend solutions to mitigate potential adverse effects. The postholder will work proactively with the broader team to strengthen data security and governance arrangements.
The role involves supporting projects and providing project management assistance to meet national and local IG targets. The postholder will represent the organisation's interests on internal and external groups as required, ensuring effective communication and collaboration with stakeholders.
As the ICB transitions to become a leaner, more focused strategic commissioning organisation, the post holder will be expected to support the Essex ICB in delivering on the three fundamental shifts set out in the NHS 10-year plan:
- From Treatment to Prevention: Embedding preventative, personalised and population-based approaches to commissioning.
- From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.
- From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence-based improvement.
KEY DUTIES AND RESPONSIBILITIES:
To deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:
- Support implementation of policy and/or service developments related to Information Governance.
- Support team to ensure compliance with relevant ICB policies.
- Complete surveys or evaluations to support policy implementation.
- Understanding of complex data relating to Information Governance.
- Help present insights and reports, drawing on complex data, that can be used to inform decision making and delivery.
- Use of data and insight to contribute to reporting, including performance management, financial and quality reporting against agreed contractual or project deliverables.
- Support development and delivery of project plans relating to Information Governance, helping develop effective arrangements to support governance, risk management, escalations and reporting.
- Support coordination of meetings and events to support delivery of project plans.
- Capture effective minutes, actions and decisions from meetings and events.
- Manage competing priorities, prioritising own resources to effectively deliver agreed tasks or projects.
- Ensure accurate reporting and records management.
- Support delivery and monitoring of business plan for Information Governance and FOIs.
- Work collaboratively, modelling inclusive, respectful and compassionate behaviours.
- Support development of high-quality written and verbal briefings.
- Build strong, trust-based relationships across the ICB as needed.
- Support effective engagement with patients and the public as required.
- Work effectively in multi-disciplinary teams to help deliver agreed projects/manage directorate.
- Support delivery of budget for Information Governance and FOIs including effective budget reporting as required.
- Support procurement of relevant services.
- Support directorate oversight of workforce reporting, including reporting on key HR metrics.
- Use initiative and work independently as needed to deliver on requirements of the role.
- Primarily desk-based work that requires use of visual display units, focused concentration and frequent participation in online or in-person meetings.
- Able to use software required to develop reports, including ability to deliver high-quality documents through Microsoft suite (Word, PowerPoint, Excel) and any other software as required.
Flexibility and evolving responsibilities:
As the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organisation, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures.
KEY RELATIONSHIPS:
The post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:
- ICB senior leaders
- Team members
- Teams across the organisation
- Information Governance Team
- Business Managers
Person Specification:
- Experience of working across teams and organisations in the development and delivery of projects.
- Able to effectively influence and challenge within areas of responsibility, escalating appropriately where necessary.
- Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wider health system.
- Good working knowledge of Information Governance.
- Experience supporting delivery of projects that require collective decision making and how to negotiate success in those situations.
- Experience of providing senior level administrative and project support and developing and implementing administrative systems.
- Acts as a positive, compassionate and inclusive team member, demonstrating commitment to promoting diversity, inclusion and equality of opportunity.
- Educated to Degree level (relevant focus) or equivalent managerial experience or Diploma plus evidence of additional training/experience to support the requirements of the role.
- Evidence of sustained commitment to continuing professional development.
IG Officer - Band 5 in Chelmsford employer: National health service
The London Ambulance Service NHS Trust is an exceptional employer, offering a dynamic work environment that prioritises patient safety and service improvement. With a strong commitment to employee development, including leadership training and apprenticeship programmes, staff are empowered to grow their skills while contributing to the health of London. The Trust's inclusive culture and focus on quality management ensure that employees feel valued and supported in their vital roles.
StudySmarter Expert Advice🤫
We think this is how you could land IG Officer - Band 5 in Chelmsford
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like National health service.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at National health service.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like National health service, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace IG Officer - Band 5 in Chelmsford
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National health service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National health service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National health service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National health service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National health service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National health service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
