At a Glance
- Tasks: Deliver engaging digital training and support to help colleagues master new systems.
- Company: Join the Princess Alexandra Hospital NHS Trust, a leader in compassionate care.
- Benefits: Enjoy flexible working, development opportunities, and a focus on wellbeing.
- Other info: Be part of a supportive team driving digital transformation in healthcare.
- Why this job: Make a real difference by empowering others with digital skills in healthcare.
- Qualifications: Degree-level education and experience in training or user support required.
The predicted salary is between 33677 - 40996 £ per year.
Are you passionate about digital learning, technology, and helping people develop the confidence and skills they need to make the most of digital systems? We are looking for an enthusiastic and customer-focused Digital Learning Partner to join our Digital Learning Team within the People & Culture Directorate. This is an exciting opportunity to support the delivery of digital learning across the Trust, helping colleagues develop the knowledge and confidence required to effectively use clinical and corporate systems. Working closely with clinical, operational and corporate teams, you will play a key part in supporting digital transformation, system implementation and continuous improvement across the organisation.
Main duties of the job:
- Delivering engaging training and user support for a range of digital systems, including Electronic Health Records (EHR), Order Communications, Microsoft Office applications and other Trust systems.
- Working with colleagues at all levels to ensure staff are supported throughout their digital learning journey.
Key responsibilities include:
- Delivering digital systems training through classroom sessions, virtual learning, one-to-one coaching and group workshops.
- Supporting users during system implementations, upgrades and service changes.
- Developing and maintaining training materials, user guides and digital learning resources.
- Providing first-line support and guidance to users regarding digital learning and training queries.
- Supporting digital adoption and helping colleagues build confidence in technology.
- Gathering user feedback and contributing to the continuous improvement of digital learning services.
About us:
The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave; a national programme that is changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector. This means we are working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives. We are a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences. Join us and help shape the future of care in West Essex.
We are looking for someone who can demonstrate:
- Experience delivering training, coaching or user support within a digital, IT, healthcare or learning environment.
- Experience supporting users to develop new skills and confidence in digital systems.
- Strong communication, presentation and customer service skills.
- Experience creating or updating learning materials and user guidance.
- A proactive and collaborative approach to supporting learning and change.
- The ability to organise and prioritise workloads while maintaining high standards of customer service.
For an information discussion contact Jamie Coates, Assistant Director of People Development and Innovation via jamie.coates1@nhs.net
Person Specification:
Qualifications:
- Essential: Educated to degree level and/or equivalent level of experience in people/ HR related role.
- Evidence of continuous professional development.
Experience:
- Essential: Experience delivering instructional training on complex clinical and electronic health record systems.
- Experience delivering training, coaching or user support within a digital, IT or learning environment.
- Desirable: Experience supporting implementation or rollout of digital systems.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Digital Learning Partner in Chelmsford employer: National health service
The Princess Alexandra Hospital NHS Trust is an exceptional employer, dedicated to fostering a supportive and inclusive work environment that prioritises employee wellbeing and professional development. As a Digital Learning Partner, you will have the opportunity to engage in meaningful work that directly impacts the community, while benefiting from flexible working arrangements and continuous growth opportunities within a forward-thinking organisation committed to digital transformation in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Learning Partner in Chelmsford
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We think you need these skills to ace Digital Learning Partner in Chelmsford
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at National health service, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
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Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of National health service and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at National health service
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that National health service might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
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Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at National health service.
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