Job summaryJohn Tasker House and Felsted surgeries are a
thriving GP practice serving a growing list of approximately 15,000 patients.
Located on two sites in Great Dunmow and Felsted we are a dispensing and
training practice with a large team of more than 50 staff who work together to
provide the best possible care for our patients.
As Practice Manager, you will be at the heart of
our practice, working alongside our 5 friendly and supportive GP Partners. We
are looking for an experienced and motivated manager to lead the HR,
operational, compliance and patient relationship functions of our busy GP
surgery. As a leader you will be responsible for ensuring the smooth, safe and
effective running of the practice while supporting our clinical and
administrative teams. The successful candidate will provide visible and
effective leadership and oversight, support continuous improvement and maintain
high standards of patient care and regulatory compliance.
Main duties of the jobOperational Leadership: provide clear and effective
management of the day-to-day operations of the practice. HR & People Management: recruitment, staff
wellbeing , performance management and staff development.
Compliance & Governance: ensure compliance with
CQC standards, NHS contractual requirements , IG regulations, policies, risk
assessments and audits.
Financial Management: financial planning, budgeting
and business performance. Strategic Planning: drive business planning,
quality improvement, service development and long-term organisational
stability.
Patient Focus: Ensure high-quality patient
experience, complaints handling and communication.
Wider relationships: build strong relationships
with PCN Practice Managers, the ICB, local community groups and businessesLeadership & Culture: Foster a positive,
supportive and collaborative working environment. About usThis is a forward thinking and growing team. We are
keen to continue to build on our digital developments and streamlining
activities to continually improve patient access and experience.
We have a warm and friendly team and like to meet
socially throughout the year. This is a place where people tend to stay for
years and years.
The area is growing, with houses being build all
around the surrounding area, so we are growing and developing all the time.
It's an exciting time to join us and lead us
forwardDetailsDate posted18 September 2026Pay schemeOtherSalary
Depending on experience
ContractPermanentWorking pattern
Full-time,
Part-time,
Flexible working,
Compressed hours
Reference numberA5923-26-0006Job locationsMedical Surgery56 New StreetDunmowEssexCM6 1BHUnited KingdomJob descriptionJob responsibilitiesJohn Tasker House and Felsted surgeries are a
thriving GP practice serving a growing list of approximately 15,000 patients.
Located on two sites in Great Dunmow and Felsted we are a dispensing and
training practice with a large team of more than 50 staff who work together to
provide the best possible care for our patients.
As Practice Manager, you will be at the heart of
our practice, working alongside our 5 friendly and supportive GP Partners. We
are looking for an experienced and motivated manager to lead the HR,
operational, compliance and patient relationship functions of our busy GP
surgery. As a leader you will be responsible for ensuring the smooth, safe and
effective running of the practice while supporting our clinical and
administrative teams. The successful candidate will provide visible and
effective leadership and oversight, support continuous improvement and maintain
high standards of patient care and regulatory compliance.
Key ResponsibilitiesOperational Leadership: provide clear and effective
management of the day-to-day operations of the practice. HR & People Management: recruitment, staff
wellbeing , performance management and staff development.
Compliance & Governance: ensure compliance with
CQC standards, NHS contractual requirements , IG regulations, policies, risk
assessments and audits.
Financial Management: financial planning, budgeting
and business performance. Strategic Planning: drive business planning,
quality improvement, service development and long-term organisational
stability.
Patient Focus: Ensure high-quality patient
experience, complaints handling and communication.
Wider relationships: build strong relationships
with PCN Practice Managers, the ICB, local community groups and businessesLeadership & Culture: Foster a positive,
supportive and collaborative working environment.
Job description
Job responsibilitiesJohn Tasker House and Felsted surgeries are a
thriving GP practice serving a growing list of approximately 15,000 patients.
Located on two sites in Great Dunmow and Felsted we are a dispensing and
training practice with a large team of more than 50 staff who work together to
provide the best possible care for our patients.
As Practice Manager, you will be at the heart of
our practice, working alongside our 5 friendly and supportive GP Partners. We
are looking for an experienced and motivated manager to lead the HR,
operational, compliance and patient relationship functions of our busy GP
surgery. As a leader you will be responsible for ensuring the smooth, safe and
effective running of the practice while supporting our clinical and
administrative teams. The successful candidate will provide visible and
effective leadership and oversight, support continuous improvement and maintain
high standards of patient care and regulatory compliance.
Key ResponsibilitiesOperational Leadership: provide clear and effective
management of the day-to-day operations of the practice. HR & People Management: recruitment, staff
wellbeing , performance management and staff development.
Compliance & Governance: ensure compliance with
CQC standards, NHS contractual requirements , IG regulations, policies, risk
assessments and audits.
Financial Management: financial planning, budgeting
and business performance. Strategic Planning: drive business planning,
quality improvement, service development and long-term organisational
stability.
Patient Focus: Ensure high-quality patient
experience, complaints handling and communication.
Wider relationships: build strong relationships
with PCN Practice Managers, the ICB, local community groups and businessesLeadership & Culture: Foster a positive,
supportive and collaborative working environment. Person Specification
Qualifications
EssentialWe are looking for someone who is: An experienced manager with a proven background in healthcare. A confident, capable leader who is able to motivate and support staff whilst building strong relationships with partners, clinicians, staff and stakeholders. Committed to patient care and continuous improvement. Skilled in problem-solving, prioritisation and decision-making with a proactive and solutions-focused approach. Comfortable working in a fast-paced environment with competing demands. Confident using SystmOneDesirableAt least 3+ years experience and/or Practice Management qualification is desirable.
Experience
DesirableAt least 3+ years experience and/or Practice Management qualification is desirable.
Person Specification
Qualifications
EssentialWe are looking for someone who is: An experienced manager with a proven background in healthcare. A confident, capable leader who is able to motivate and support staff whilst building strong relationships with partners, clinicians, staff and stakeholders. Committed to patient care and continuous improvement. Skilled in problem-solving, prioritisation and decision-making with a proactive and solutions-focused approach. Comfortable working in a fast-paced environment with competing demands. Confident using SystmOneDesirableAt least 3+ years experience and/or Practice Management qualification is desirable.
Experience
DesirableAt least 3+ years experience and/or Practice Management qualification is desirable. Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer detailsEmployer nameJohn Tasker House & Felsted SurgeriesAddressMedical Surgery56 New StreetDunmowEssexCM6 1BHUnited KingdomEmployer's websiteEmployer detailsEmployer nameJohn Tasker House & Felsted SurgeriesAddressMedical Surgery56 New StreetDunmowEssexCM6 1BHUnited KingdomEmployer's website
Locations
Practice Manager in Chelmsford, Essex employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
