Chief of Staff / Executive to CEO in Chelmsford, Essex

Job summaryApplications are only open to employees of NHS Essex ICB and employees currently at risk within Central East ICB and Norfolk & If you are at-risk, you must clearly state your current NHS and include the words "AT RISK" alongside Chief of Staff, a senior strategic leadership role at the heart of the Working closely with the Chief Executive and Executive Team as part of the Corporate Services Directorate, you will act as a trusted adviser and operational partner, supporting leadership across internal governance, delivery and influence, with a particular focus on external well-connected across the health and care system, including local government, to shape how the ICB engages externally and to support the delivery of senior adviser and operational partner to the Chief Executive and Executive Team, helping to coordinate and prioritise executive business and support leading strategic engagement with system partners, including local authorities, reputational issues and system risks; and providing high-quality briefings, insight and advice to support executive decision-making.the External Affairs and Policy function, developing a coordinated approach to engagement and translating national policy, political context and system About usNHS Essex ICB is a statutory organisation responsible for the planning and funding of NHS services for around 1.9 million people across Essex. Our role as an ICB is to bring health and care services together, improve the health and wellbeing of our population and ensure equitable access to services and outcome for everyone. The organisations headquarters is Seax House, Chelmsford, and we operate a hybrid working model (2 office-based days) that includes working across Essex and from home. We are committed to creating an inclusive workplace that values diversity. We know that different experiences, ideas and perspectives help create a stronger and more innovative organisation that delivers better outcomes for patients. We welcome applications from all backgrounds, including people of all ages, disabilities, sex, gender identity or expression, race or ethnicity, religion or belief, sexual orientation or personal circumstances. Our policies ensure all applicants are treated fairly and consistently throughout the recruitment process, including consideration of reasonable adjustments for disabled applicants.Full-time Reference numberD9708-MSE542Job locationsSeax HouseVictoria Road SouthChelmsfordEssexCM1 1QHUnited KingdomJob descriptionJob responsibilitiesROLE PURPOSE / SUMMARYThe Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. The Chief of Staff is a senior strategic leadership role operating at the heart of the organisation and across the wider system. The postholder will act as a trusted partner to the Chief Executive and Executive Team, supporting them to lead effectively across internal and external agendas. The role spans strategy, governance, delivery and influence, with a particular emphasis on external engagement, political interface, system working and executive coordination.The Chief of Staff will ensure the organisation is well-positioned, well-connected and effective in its relationships with system partners, including local government, elected representatives and the voluntary, community and social enterprise (VCSE) sector. The postholder will support prioritisation of executive business, provide high-quality advice and briefings, and translate national policy and system expectations into clear, actionable recommendations for the Executive Team and Board.The role will also provide leadership for the External Affairs and Policy function, ensuring consistent and effective engagement across the system and supporting improved decision-making and organisational performance.As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support the Executive Director Corporate Services in delivering on the three fundamental shifts set out in the NHS 10-year plan:Embedding preventative, personalised and population based approaches to commissioning.From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence-based improvement.Policy and service developmentAnalysis of complex qualitative and quantitative data relating to organisational performance, system engagement, political context and external affairsTaking high-level policy commitments from NHS strategies, including the ICB strategy and the 10 Year Health Plan, and turning them into programmes that will deliver improved outcomes and sustainable services for the local populationDevelopment and oversight of relevant ICB policiesUse research and innovation to inform service improvements or performance managementStrategy and analysisUse of complex health data sets, including those relating to performance across activity, finance and quality to inform decision makingAnalysis of large volumes of complex qualitative and quantitative data relating to external affairsTurning analysis into useful insights that can inform decision makingPresent highly complex data, information and insights, including qualitative and quantitative data, through clear and simple written and verbal briefingsUse of Population Health Management methodologies and tools to inform projects and programmes that will improve outcomes for patients and sustainability of health servicesPlanning and organisationDevelop project and programme plans to drive delivery of complex programmes relating to executive priorities and external affairs Develop and oversee annual business plan for the Chief of Staff and External Affairs functionManage delivery against agreed project / programme plan, ensuring appropriate governance, risk management, escalations and reportingDevelop and oversee annual business plan for External Affairs teamCommunications and PartnershipsWork collaboratively, modelling inclusive, respectful and compassionate leadershipListen effectively to a broad range of perspectives, including staff, patients and the public, to inform decision makingManage complex and contentious situations with stakeholdersBuild strong, trust-based relationships across the ICB, with NHS providers, local government, VCFSE partners and communities as neededEffective engagement with patients and the public as requiredWork effectively in multi-disciplinary teams to enable the collective ownership and delivery of complex programmes that are seeking to improve outcomes, reduce inequalities and deliver a sustainable health and care systemSharing complex and challenging information which may relate to service performance or staffingManage conflict, find compromise and build consensus where needed to drive progress in deliveryFinancial and resource managementResponsible for management of budget for the External Affairs and Chief of Staff function, including budget setting and accountability for deliveryEnsures effective commissioning of relevant servicesTeam management and capability buildingDevelop and lead the External Affairs team of 2 people, including overseeing recruitment, onboarding, development and performance management of team membersSupport staff through ICB transition, including the development of teams to deliver on new ICB portfolios as agreed through transitionSupport the effective transition of relevant functions to new portfolios within or beyond the ICB to support the new NHS operating model, in line with the requirements of the Model ICB BlueprintWork collaboratively with system partners to facilitate transitional arrangementsMaintain a focus on quality, safety and affordability during transitionAct as Information Asset Owner (IAO) where nominated to do so by the Executive or senior leadership team, taking responsibility for the management of information assets created and utilised by the teamOtherUse initiative and work autonomously to deliver on requirements of the rolePrimarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetingsAble to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel)Flexibility and evolving responsibilitiesAs the ICB continues to evolve, all senior leader portfolios may be subject to change to reflect the needs of the organization, the health and care system and national policy direction. Chief Executive and Executive TeamICB senior leadership and Board membersChief Executives OfficeLocal Authority leaders and senior officersMembers of Parliament and elected representativesNHS Providers and system partnersVCSE sector organisations and networksNHSE regional and national teamsCommunications, Strategy and Corporate Governance teams Job responsibilitiesROLE PURPOSE / SUMMARYThe Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. The Chief of Staff is a senior strategic leadership role operating at the heart of the organisation and across the wider system. The postholder will act as a trusted partner to the Chief Executive and Executive Team, supporting them to lead effectively across internal and external agendas. The role spans strategy, governance, delivery and influence, with a particular emphasis on external engagement, political interface, system working and executive coordination.The Chief of Staff will ensure the organisation is well-positioned, well-connected and effective in its relationships with system partners, including local government, elected representatives and the voluntary, community and social enterprise (VCSE) sector. The postholder will support prioritisation of executive business, provide high-quality advice and briefings, and translate national policy and system expectations into clear, actionable recommendations for the Executive Team and Board.The role will also provide leadership for the External Affairs and Policy function, ensuring consistent and effective engagement across the system and supporting improved decision-making and organisational performance.As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support the Executive Director Corporate Services in delivering on the three fundamental shifts set out in the NHS 10-year plan:Embedding preventative, personalised and population based approaches to commissioning.From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence-based improvement.Policy and service developmentAnalysis of complex qualitative and quantitative data relating to organisational performance, system engagement, political context and external affairsTaking high-level policy commitments from NHS strategies, including the ICB strategy and the 10 Year Health Plan, and turning them into programmes that will deliver improved outcomes and sustainable services for the local populationDevelopment and oversight of relevant ICB policiesUse research and innovation to inform service improvements or performance managementStrategy and analysisUse of complex health data sets, including those relating to performance across activity, finance and quality to inform decision makingAnalysis of large volumes of complex qualitative and quantitative data relating to external affairsTurning analysis into useful insights that can inform decision makingPresent highly complex data, information and insights, including qualitative and quantitative data, through clear and simple written and verbal briefingsUse of Population Health Management methodologies and tools to inform projects and programmes that will improve outcomes for patients and sustainability of health servicesPlanning and organisationDevelop project and programme plans to drive delivery of complex programmes relating to executive priorities and external affairs Develop and oversee annual business plan for the Chief of Staff and External Affairs functionManage delivery against agreed project / programme plan, ensuring appropriate governance, risk management, escalations and reportingDevelop and oversee annual business plan for External Affairs teamCommunications and PartnershipsWork collaboratively, modelling inclusive, respectful and compassionate leadershipListen effectively to a broad range of perspectives, including staff, patients and the public, to inform decision makingManage complex and contentious situations with stakeholdersBuild strong, trust-based relationships across the ICB, with NHS providers, local government, VCFSE partners and communities as neededEffective engagement with patients and the public as requiredWork effectively in multi-disciplinary teams to enable the collective ownership and delivery of complex programmes that are seeking to improve outcomes, reduce inequalities and deliver a sustainable health and care systemSharing complex and challenging information which may relate to service performance or staffingManage conflict, find compromise and build consensus where needed to drive progress in deliveryFinancial and resource managementResponsible for management of budget for the External Affairs and Chief of Staff function, including budget setting and accountability for deliveryEnsures effective commissioning of relevant servicesTeam management and capability buildingDevelop and lead the External Affairs team of 2 people, including overseeing recruitment, onboarding, development and performance management of team membersSupport staff through ICB transition, including the development of teams to deliver on new ICB portfolios as agreed through transitionSupport the effective transition of relevant functions to new portfolios within or beyond the ICB to support the new NHS operating model, in line with the requirements of the Model ICB BlueprintWork collaboratively with system partners to facilitate transitional arrangementsMaintain a focus on quality, safety and affordability during transitionAct as Information Asset Owner (IAO) where nominated to do so by the Executive or senior leadership team, taking responsibility for the management of information assets created and utilised by the teamOtherUse initiative and work autonomously to deliver on requirements of the rolePrimarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetingsAble to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel)Flexibility and evolving responsibilitiesAs the ICB continues to evolve, all senior leader portfolios may be subject to change to reflect the needs of the organization, the health and care system and national policy direction. Chief Executive and Executive TeamICB senior leadership and Board membersChief Executives OfficeLocal Authority leaders and senior officersMembers of Parliament and elected representativesNHS Providers and system partnersVCSE sector organisations and networksNHSE regional and national teamsCommunications, Strategy and Corporate Governance teamsPerson Specification Partnerships & Communities EssentialExperience of working across organisational boundaries in the development and delivery of projects.Experience in working on projects that require cross-organisational collaboration, and an understanding of the concept and aims of whole-system working.Excellent influencing and negotiation skills, with experience in successfully managing conflict, finding compromise and building consensus. EssentialEducated to Masters level (relevant focus) or equivalent managerial experience Evidence of sustained commitment to continuing professional development Experience of leading and delivering complex and contentious change and transformation projects and/or programmes at scale.Strategy & Analysis EssentialExperience working at a strategic level, including evidence of analytical and problem-solving skills to address complex problems, recognise policy implications and manage competing priorities/interests in developing strategies.Excellent data analysis and interpretation skills involving highly complex data, including an understanding of analytical methods and how to use data to support Population Health Management.Experience translating strategy and policy into action, using proven programme, service development and project management methodologies to ensure delivery. EssentialExperience in building and maintaining high functioning teams, including recognising and promoting talent, as well as appropriately dealing with under-performance when necessary.A proven track record of compassionate leadership and experience in promoting diversity, inclusion and equality of opportunity.A commitment to continuous improvement, organisational learning and achieving positive outcomes for all staff, patients, service users and carers, working in line with the NHS People Promise. Governance & Assurance EssentialPrevious experience of leading projects that require collective decision-making and how to negotiate success in those situations.A strong understanding of the role and importance of effective corporate governance, balancing the need to seek relevant Board and Executive support for decisions with the ability to work autonomously to drive delivery of decisions.Experience of managing complex and often confidential information, with sound judgement and appropriate governance oversight. EssentialPersonal commitment to the values of the NHS 10-year Plan, the NHS People Plan and the Nolan Principles, and to championing equality, diversity and inclusion within the ICB and the wider health system.Partnerships & Communities EssentialExperience of working across organisational boundaries in the development and delivery of projects.Experience in working on projects that require cross-organisational collaboration, and an understanding of the concept and aims of whole-system working.Excellent influencing and negotiation skills, with experience in successfully managing conflict, finding compromise and building consensus. EssentialEducated to Masters level (relevant focus) or equivalent managerial experience Evidence of sustained commitment to continuing professional development Experience of leading and delivering complex and contentious change and transformation projects and/or programmes at scale.Strategy & Analysis EssentialExperience working at a strategic level, including evidence of analytical and problem-solving skills to address complex problems, recognise policy implications and manage competing priorities/interests in developing strategies.Excellent data analysis and interpretation skills involving highly complex data, including an understanding of analytical methods and how to use data to support Population Health Management.Experience translating strategy and policy into action, using proven programme, service development and project management methodologies to ensure delivery. EssentialExperience in building and maintaining high functioning teams, including recognising and promoting talent, as well as appropriately dealing with under-performance when necessary.A proven track record of compassionate leadership and experience in promoting diversity, inclusion and equality of opportunity.A commitment to continuous improvement, organisational learning and achieving positive outcomes for all staff, patients, service users and carers, working in line with the NHS People Promise. Governance & Assurance EssentialPrevious experience of leading projects that require collective decision-making and how to negotiate success in those situations.A strong understanding of the role and importance of effective corporate governance, balancing the need to seek relevant Board and Executive support for decisions with the ability to work autonomously to drive delivery of decisions.Experience of managing complex and often confidential information, with sound judgement and appropriate governance oversight. EssentialPersonal commitment to the values of the NHS 10-year Plan, the NHS People Plan and the Nolan Principles, and to championing equality, diversity and inclusion within the ICB and the wider health system.Employer detailsEmployer nameNHS Essex Integrated Care BoardAddressSeax HouseVictoria Road SouthChelmsfordEssexCM1 1QHUnited KingdomEmployer's websiteEmployer detailsEmployer nameNHS Essex Integrated Care BoardAddressSeax HouseVictoria Road SouthChelmsfordEssexCM1 1QHUnited KingdomEmployer's website