General Manager in Carlisle

Job summaryWe welcome applicants to apply for our newly created General Manager for Frailty Warwickshire Wide.Working across SWFT and GEHMain duties of the jobThe General Manager will support and assist the Directorate Manager to deliver services across Geroge Eliot Hospital NHS Trust and South Warwickshire University NHS Foundation Trust and associated community sites.The General Manager will support and assist the Directorate Manager in the delivery of the constitutional standards, national, local and directorate priorities.The General Manager will support and assist the Directorate Manager in the delivery of quality, activity, finance and governance for the directorate.Working with the Clincial Leads, provide line management to staff within the directorate, including the annual job planning and appraisals.The General Manager will lead on specific service improvement objectives working to ensure services are fit to meet the national, local and directorate priorities.The General Manager will support the directorate with the development of business plans and the annual planning submission. They will also monitor compliance and delivery against plan.The General Manager will support the development, implementation and annual review of business continuity plans, contributing to the Directorate emergency, prevention, preparedness and response (EPPR) plans.About usCome and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work.We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.Our values can be summed up in one sentence. We are 'Trusted to provide safe, inclusive, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.As part of our commitment to Equality, Diversity and Inclusion we encourage all applicants to complete a short survey. This can be accessed via the link below:https://forms.office.com/e/ahWY3eAGM2We appreciate you completing the survey.DetailsDate posted03 September 2026Pay schemeAgenda for changeBandBand 8bSalary 66,582 to 77,368 a year Per Annum ContractPermanentWorking pattern Full-time Reference number203-EM881Job locationsSWFT/GEHLakin RoadWarwickCV34 5BWUnited KingdomJob descriptionJob responsibilitiesPerformance ManagementTo support and assist the Directorate Manager in ensuring robust performance management systems are in place for the Directorate.To support and assist the Directorate Manager to monitor the services within the Directorate against the constitutional standards, to assist in the production of assurance papers to be delivered to the Divisional Board.To support and assist the Directorate Manager, Nursing / Midwifery / AHP/ other professional leads and Clinical Leads in the preparation of any inspections and reviews to achieve compliance with NHS and statutory requirements, eg, CQC, HSE.To manage and report on Directorate performance indicators to the Divisional Board that demonstrate compliance against national standards ensuring attention is paid to immediate risks and mitigation plans to maintain compliance.To analyse and interpret data from various sources into effective knowledge management which drives the activities of the Directorate.To support and assist the Directorate Manager to ensure all operational managers within the Directorate are aware of specific standards / targets that they are responsible for delivering and provide support to each manager to ensure safe and effective delivery of them.To be responsible, in conjunction with the Clinical Leads and other clinical professional leads, for the delivery of clinical services, management of clinical risk and health care governance for each speciality within the Directorate, reporting to the Directorate Manager.To support and assist the Directorate Manager to ensure effective and optimum utilisation of resources within the Directorate.To work with the Directorate Manager to develop and implement business plans to ensure all services within the Directorate can respond to patients needs throughout the year.To support and assist the Directorate Manager to ensure the Directorate meets all constitutional standards.To use data to analysis and interpret performance relating to the specialities, developing strategies to address issues as they arise and provide assurance to the Directorate Triumvirate that those standards are being maintained, escalating any areas of concern.To support and assist the Directorate processes aimed at improving and maintaining financial controls, providing assurance to the Directorate Triumvirate, escalating concerns and proposing mitigation plans when deviation is seen.To support and assist the Directorate Manager in any digital developments, including changes to the electronic patient record or new technologies to improve and enhance patient care and productivity.Strategic DevelopmentTo work collaboratively with the Clinical Leads, Nursing / Midwifery/ AHP and other professional leads to identify the key activities for service improvement and business development. To inform the Directorate Triumvirate of service level plans so they can be included in the business planning cycle and budget setting.To develop and deliver business opportunities that maintain, support and enhance the delivery of high-quality services, including new and existing opportunities for income generation. To advise the Directorate Triumvirate of opportunities and work in collaboration to inform business planning.To support and assist the Directorate Manager, taking the lead as required, for service redesign with the multidisciplinary directorate team, supporting operational managers to confidently design and implement service changes to meet the national and local priorities and to improve patient care.To work with the Directorate Triumvirate and other managers to inform and contribute to the strategic planning that will support development of the Trust planning and priorities.To develop effective partnerships with clinical teams and an environment in which all directorate staff have the opportunity to be involved and influence the management, planning and development of services within the directorateFinancial Responsibilities To support and assist the Directorate Management to establish a strategic direction that will provide a base for business planning and reflects the local and national priorities.To lead the speciality multi-disciplinary team in the management of budgets, reporting to the Directorate Triumvirate to ensure services are delivered cost effectively and productivity is maximised.To maximise income opportunities available to the directorate and to ensure business cases are developed to sustain and transform services in line with local and national priorities. To inform and influence the Directorate business plans.To ensure all assets within the directorate (buildings, land and equipment) are utilised efficiently and effectively. To inform and support the Directorate Triumvirate to ensure the Directorate needs are reflected in the Divisional capital plans.To support and assist the Directorate Triumvirate in producing strategic business, workforce and financial plans for the Directorate, informing and assuring the Directorate Triumvirate that such plans are in line with local and national priorities.To support the Directorate Triumvirate in the development of services to meet the national agenda of providing patient care locally by working with primary and third sector providers. Job description Job responsibilitiesPerformance ManagementTo support and assist the Directorate Manager in ensuring robust performance management systems are in place for the Directorate.To support and assist the Directorate Manager to monitor the services within the Directorate against the constitutional standards, to assist in the production of assurance papers to be delivered to the Divisional Board.To support and assist the Directorate Manager, Nursing / Midwifery / AHP/ other professional leads and Clinical Leads in the preparation of any inspections and reviews to achieve compliance with NHS and statutory requirements, eg, CQC, HSE.To manage and report on Directorate performance indicators to the Divisional Board that demonstrate compliance against national standards ensuring attention is paid to immediate risks and mitigation plans to maintain compliance.To analyse and interpret data from various sources into effective knowledge management which drives the activities of the Directorate.To support and assist the Directorate Manager to ensure all operational managers within the Directorate are aware of specific standards / targets that they are responsible for delivering and provide support to each manager to ensure safe and effective delivery of them.To be responsible, in conjunction with the Clinical Leads and other clinical professional leads, for the delivery of clinical services, management of clinical risk and health care governance for each speciality within the Directorate, reporting to the Directorate Manager.To support and assist the Directorate Manager to ensure effective and optimum utilisation of resources within the Directorate.To work with the Directorate Manager to develop and implement business plans to ensure all services within the Directorate can respond to patients needs throughout the year.To support and assist the Directorate Manager to ensure the Directorate meets all constitutional standards.To use data to analysis and interpret performance relating to the specialities, developing strategies to address issues as they arise and provide assurance to the Directorate Triumvirate that those standards are being maintained, escalating any areas of concern.To support and assist the Directorate processes aimed at improving and maintaining financial controls, providing assurance to the Directorate Triumvirate, escalating concerns and proposing mitigation plans when deviation is seen.To support and assist the Directorate Manager in any digital developments, including changes to the electronic patient record or new technologies to improve and enhance patient care and productivity.Strategic DevelopmentTo work collaboratively with the Clinical Leads, Nursing / Midwifery/ AHP and other professional leads to identify the key activities for service improvement and business development. To inform the Directorate Triumvirate of service level plans so they can be included in the business planning cycle and budget setting.To develop and deliver business opportunities that maintain, support and enhance the delivery of high-quality services, including new and existing opportunities for income generation. To advise the Directorate Triumvirate of opportunities and work in collaboration to inform business planning.To support and assist the Directorate Manager, taking the lead as required, for service redesign with the multidisciplinary directorate team, supporting operational managers to confidently design and implement service changes to meet the national and local priorities and to improve patient care.To work with the Directorate Triumvirate and other managers to inform and contribute to the strategic planning that will support development of the Trust planning and priorities.To develop effective partnerships with clinical teams and an environment in which all directorate staff have the opportunity to be involved and influence the management, planning and development of services within the directorateFinancial Responsibilities To support and assist the Directorate Management to establish a strategic direction that will provide a base for business planning and reflects the local and national priorities.To lead the speciality multi-disciplinary team in the management of budgets, reporting to the Directorate Triumvirate to ensure services are delivered cost effectively and productivity is maximised.To maximise income opportunities available to the directorate and to ensure business cases are developed to sustain and transform services in line with local and national priorities. To inform and influence the Directorate business plans.To ensure all assets within the directorate (buildings, land and equipment) are utilised efficiently and effectively. To inform and support the Directorate Triumvirate to ensure the Directorate needs are reflected in the Divisional capital plans.To support and assist the Directorate Triumvirate in producing strategic business, workforce and financial plans for the Directorate, informing and assuring the Directorate Triumvirate that such plans are in line with local and national priorities.To support the Directorate Triumvirate in the development of services to meet the national agenda of providing patient care locally by working with primary and third sector providers.Person Specification Qualifications EssentialParticipation in a senior management development program qualification or demonstrable experienceEducated to Master's Level or equivalent experience Experience EssentialExperience of working in a senior operational roleSuccessful track record of managing change in a complex environmentExperience of leading and directing senior clinical and non-clinical teams in achieving key performance indicatorsExperience of developing services and exploring business opportunitiesKnowledge and understanding of NHS policy and key changes in the NHSCompetent in the use of office IT systemsExperience in interpreting and implementing national and local policyDesirableUnderstanding of commissioning dynamics Skills EssentialExcellent communication skills and ability to influence decisions and strategy with the Divisional management teamsEffective negotiating, influencing and networking skillsAbility to provide management advice to senior managersHighly developed problem solving and analytical skillsAble to assess a broad range of complex information quickly and accurately including finance, activity, clinical, technical service dataAbility to oversee the performance targets of specialtiesManage complex and multifaceted problemsAbility to anaylse information on the performance of specialties ensuring corrective actions are carried outAbility to support business objectivesHighly developed financial management and business management skillsAbility to support the delivery of financial performanceAbility to support successful operational performanceAbility to work collaborativelyAbility to undertake strategic planning and make complex decisionsAbility to review performance of teamsAbility to lead change and hold others to accountAbility to develop strategies for the use of clinical information to inform and support service delivery and clinical decision makingAbility to promote the initiation of research and clinical governance/audit projects within the DivisionAbility to use their own judgment to define short-, medium- and long-term work prioritiesTo be flexible to the demands of the environment including unpredictable work patterns, deadlines and frequent interruptionsAbility to make recommendations to Trust Management and challenge current practices in order to achieve the required outcomesAbility to adapt ways of working through transformational changeAbility to deal with sensitive and complex issues affecting individualsAbility to deal directly with and resolve issues with complainantsAbility to manage work priorities effectivelyDemonstrate commitment to continuing professional developmentPortrays self-belief and drive for improvementDemonstrates intellectual flexibility, political astuteness and drive for resultsDesirableEvidence of collaborative working and effective strategic influencingAbility to provide strategic leadership to senior teamsAbility to initiate strategies for the development of audits and research projects to ensure recommendations are acted uponAbility to work in a complex environment by utilising past and current skills and knowledge Other EssentialTo be able to travel to different organisations to represent the Trust on official businessAbility to work on callAbility to work flexibly and unsocial hoursDesirableProven track record of managing and developing servicesMaintains a focus on local healthcare development and assesses impact within own sphere of influenceTo challenge existing practice and initiate improvement in services to meet the needs of patients and achieve corporate objectives Person Specification Qualifications EssentialParticipation in a senior management development program qualification or demonstrable experienceEducated to Master's Level or equivalent experience Experience EssentialExperience of working in a senior operational roleSuccessful track record of managing change in a complex environmentExperience of leading and directing senior clinical and non-clinical teams in achieving key performance indicatorsExperience of developing services and exploring business opportunitiesKnowledge and understanding of NHS policy and key changes in the NHSCompetent in the use of office IT systemsExperience in interpreting and implementing national and local policyDesirableUnderstanding of commissioning dynamics Skills EssentialExcellent communication skills and ability to influence decisions and strategy with the Divisional management teamsEffective negotiating, influencing and networking skillsAbility to provide management advice to senior managersHighly developed problem solving and analytical skillsAble to assess a broad range of complex information quickly and accurately including finance, activity, clinical, technical service dataAbility to oversee the performance targets of specialtiesManage complex and multifaceted problemsAbility to anaylse information on the performance of specialties ensuring corrective actions are carried outAbility to support business objectivesHighly developed financial management and business management skillsAbility to support the delivery of financial performanceAbility to support successful operational performanceAbility to work collaborativelyAbility to undertake strategic planning and make complex decisionsAbility to review performance of teamsAbility to lead change and hold others to accountAbility to develop strategies for the use of clinical information to inform and support service delivery and clinical decision makingAbility to promote the initiation of research and clinical governance/audit projects within the DivisionAbility to use their own judgment to define short-, medium- and long-term work prioritiesTo be flexible to the demands of the environment including unpredictable work patterns, deadlines and frequent interruptionsAbility to make recommendations to Trust Management and challenge current practices in order to achieve the required outcomesAbility to adapt ways of working through transformational changeAbility to deal with sensitive and complex issues affecting individualsAbility to deal directly with and resolve issues with complainantsAbility to manage work priorities effectivelyDemonstrate commitment to continuing professional developmentPortrays self-belief and drive for improvementDemonstrates intellectual flexibility, political astuteness and drive for resultsDesirableEvidence of collaborative working and effective strategic influencingAbility to provide strategic leadership to senior teamsAbility to initiate strategies for the development of audits and research projects to ensure recommendations are acted uponAbility to work in a complex environment by utilising past and current skills and knowledge Other EssentialTo be able to travel to different organisations to represent the Trust on official businessAbility to work on callAbility to work flexibly and unsocial hoursDesirableProven track record of managing and developing servicesMaintains a focus on local healthcare development and assesses impact within own sphere of influenceTo challenge existing practice and initiate improvement in services to meet the needs of patients and achieve corporate objectivesDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameSouth Warwickshire University NHS Foundation TrustAddressSWFT/GEHLakin RoadWarwickCV34 5BWUnited KingdomEmployer's websiteEmployer detailsEmployer nameSouth Warwickshire University NHS Foundation TrustAddressSWFT/GEHLakin RoadWarwickCV34 5BWUnited KingdomEmployer's website