At a Glance
- Tasks: Lead teams to ensure safe and effective patient flow management.
- Company: Join the UK's leading heart and lung hospital, Royal Papworth.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic environment with a commitment to compassion, excellence, and collaboration.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Management experience and strong communication skills required.
The predicted salary is between 57528 - 64750 £ per year.
An exciting opportunity has arisen within our operational team for a Band 8A Deputy Operations Manager to the Clinical Administration Division. The successful candidate will be based at the Royal Papworth Hospital, Cambridge but must be prepared to work and travel to other sites at Huntington on a regular basis.
The successful candidate will be dynamic and either an experienced manager or aspiring leader with solid operational experience. The role requires you to work closely with operational and clinical colleagues within the triumvirate divisional structure to provide leadership and management of resource, performance and standards of care. We welcome both clinical and non-clinical applicants with strong flow and discharge experience.
Main duties of the job:
The successful candidate will lead the Bed Management, Reception, Discharge Specialist nurses, Switchboard and Transport teams, overseeing the provision of safe and effective management of patient flow within the Trust. You will work collaboratively with the clinical operational teams to ensure leadership and management of resource, performance and standards of care.
The post-holder will continually review the services and contribute to the strategic direction of these and the Trust whilst optimising efficiency and capacity within the set financial budget to achieve SIP/CIP annual targets.
The position offers a proactive and motivated person the chance to expand and develop their current skill set while, at the same time, delivering within an organisation committed to developing a collective and compassionate culture.
About us:
Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure. Based on the Cambridge Biomedical Campus, the largest centre of medical research and health science in Europe, the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality. The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.
Person Specification:
- Qualifications:
- Management or professional qualification at postgraduate level or equivalent experience
- Evidence of continuing education and development
- Excellence interpersonally; articulates creative, self-aware, controlled and confident including good performance under stress with the ability to think and operate tactically
- Innovative, pro-active, resourceful and self-motivated with a good understanding of IT and systems
- Ability to meet the fundamental aspects of the role and be able to work flexibly
- Experience:
- Senior Operational Management experience and a good understanding of the drivers and constraints around effective bed management and formal line management of teams
- Experience of working in a specialist or acute NHS setting
- Good leadership skills and able to influence sustained change
- Proven track record in the line management of staff
- Be proficient in the use of Microsoft products (Word, Excel and PowerPoint)
- Demonstrates a high level of numerical and data analytical skills, including spreadsheets and databases
- Excellent communication skills, both written and verbal
- Ability to problem solve
- Ability to present meaningful data to a wide-ranging audience
- Ability to collaborate constructively with internal and external partners to create conditions for successful partnership working
- Ability and willingness to support equality and value diversity in the workplace
- Effectively prioritise own work and those of others
- Operates as a team leader and role model
- Additional Criteria:
- As well as being able to demonstrate examples of how they work in a way that is consistent with our values of compassion, excellence and collaboration, the successful candidate will be able to clearly demonstrate a commitment to driving culture change through equality, diversity and inclusion
- Willingness to travel
- Flexible approach to working hours
Deputy Operations Manager in Cambridge employer: National health service
Royal Papworth Hospital NHS Foundation Trust is an exceptional employer, renowned for its commitment to compassion, excellence, and collaboration. Located in the heart of the Cambridge Biomedical Campus, employees benefit from a state-of-the-art facility and a culture that prioritises professional development and inclusivity. With opportunities for growth and a diverse workforce, the Trust fosters an environment where every team member can thrive while making a meaningful impact on patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Operations Manager in Cambridge
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like National health service.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at National health service.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like National health service, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Deputy Operations Manager in Cambridge
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National health service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National health service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National health service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National health service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National health service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National health service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
