Clinical Administrator in Cambridge

Job summaryReporting to the Senior Clinical Manager, you will be supporting Document Management Processing. To be responsible for the medical coding of clinical correspondence onto our clinical system.Main duties of the jobAdministration Management of RiskManagement of RiskManaging InformationLearning and DevelopmentEquality and DiversityConfidentialityAbout usMereside Medical is a flourishing group of three East Cambridgeshire practices in Ely, Haddenham and Soham, together serving c.45,000 patients. As a group, weve grown rapidly and now employ more than 170 people across the three practices. We are people-centred in our approach to work and believe that every contact that a patient has with our staff is as valuable as the next in the patient journey. We believe in clinical excellence, and that general practice is the cornerstone of well-being in our community. We are innovative and forward-looking, and we embrace technology to enable more effective, efficient, and connected ways of working to deliver ever better outcomes for our patients.Our goal is to deliver on the ambitions laid out in the NHS 10 year Health Plan for England in a way that is locally relevant, valued by patients, and satisfying for our staff. In addition to our core general practice work we run a large clinical research trials unit and we work closely with the ICB to develop innovative ways to improve local service provision. We are the lead practice for one of the two local PCNs and are represented in both.We are proud to be the host organisation for the NIHR Greater Cambridge & Suffolk Commercial Research Delivery Centre (Primary Care), one of only 14 in England. This prestigious designation recognises our commitment to accelerating commercial clinical research delivery for health and economic benefit across our region.DetailsDate posted22 September 2026Pay schemeOtherSalary
23,591 a year
FTE pro rate for part time
ContractPermanentWorking pattern

Full-time,

Part-time

Reference numberA Job locationsBrewhouse LaneSohamElyCambridgeshireCB7 5JDUnited KingdomHaddenham SurgeryThe GreenHaddenhamELYCambridgeshireCB6 3TAUnited KingdomVictoria House, 1 High StreetWilburtonELYCambridgeshireCB6 3RBUnited KingdomCathedral Medical CentrePrincess of Wales HospitalLynn RoadELYCambridgeshireCB6 1DNUnited KingdomJob descriptionJob responsibilitiesBased: Mereside Medical Practices (multi-site, and as needed at our other practice locations)Basis: Permanent up to Full-time 37 hours per weekSalary: 23,591 FTE pro rataEligibility: You must be eligible to work in the UKAbout UsMereside Medical is a flourishing group of three East Cambridgeshire practices in Ely, Haddenham and Soham, together serving c.45,000 patients. As a group, weve grown rapidly and now employ more than 170 people across the three practices. We are people-centred in our approach to work and believe that every contact that a patient has with our staff is as valuable as the next in the patient journey. We believe in clinical excellence, and that general practice is the cornerstone of well-being in our community. We are innovative and forward-looking, and we embrace technology to enable more effective, efficient, and connected ways of working to deliver ever better outcomes for our patients.Our goal is to deliver on the ambitions laid out in the NHS 10 year Health Plan for England in a way that is locally relevant, valued by patients, and satisfying for our staff. In addition to our core general practice work we run a large clinical research trials unit and we work closely with the ICB to develop innovative ways to improve local service provision. We are the lead practice for one of the two local PCNs and are represented in both.We are proud to be the host organisation for the NIHR Greater Cambridge & Suffolk Commercial Research Delivery Centre (Primary Care), one of only 14 in England. This prestigious designation recognises our commitment to accelerating commercial clinical research delivery for health and economic benefit across our region.The RoleReporting to the Senior Clinical Manager, you will be supporting Document Management Processing. To be responsible for the medical coding of clinical correspondence onto our clinical system.Your ResponsibilitiesAdministration Management of riskEnsure security of data at all timesSummarise and code relevant information from patients paper records into the practice clinical systemExtraction of necessary data from clinical correspondence and input into electronic patient recordCheck QoF requirements and record and code necessary dataElectronically file copies of hospital referrals and letters and any other relevant correspondence into patients notesAction tasks to Clinical Admin Team in a timely fashionProcessing new Mother & Baby letters/Task Perinatal Team with new baby informationRecord and code domestic violence/safeguarding reportsCode the new clinical records when they arrive in the practiceSystmOne administration and tasks (Summary care records/GP2GP extracts/Welcome Home Letters/Death protocol)Administration of diabetic Eye screening Service/Breast Screening/Cervical Screening/Bowel Cancer ScreeningAdministration of NHS Cervical Screening system for cervical cytology screeningAllocation of GP admin tasks/pathology results/documentsProcessing Lloyd George notes for new patients to the practice and deducted patients.Management of riskManage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patientsMonitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelinesApply infection-control measures within the practice according to local and national guidelinesAdvocate for policies that reduce environmental health risks, are culturally sensitive and increase access to health care for allInterpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice.Managing informationUse technology and appropriate software as an aid to management in planning, implementation and monitoring of care, presenting and communicating informationReview and process data using accurate read codes in order to ensure easy and accurate information retrieval for monitoring and audit processesManage information searches using the internet and local library databasesUnderstand responsibility of self and others regarding the Freedom and Information Act.Learning and developmentUndertake mentorship for more junior staff, assessing competence against set standardsDisseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments (e.g. courses and conferences)Assess own learning needs and undertake learning as appropriate.Equality and diversityIdentify patterns of discrimination and take action to overcome this and promote diversity and equality of opportunityEnable others to promote equality and diversity in a non-discriminatory cultureSupport people who need assistance in exercising their rightsMonitor and evaluate adherence to local chaperoning policiesAct as a role model in the observance of equality and diversity good practiceAccept the rights of individuals to choose their care providers, participate in care and refuse careAssist patients from marginalised groups to access quality careUndertake any training required in order to meet the needs of the practice.ConfidentialityIn the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriatelyIn the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidentialInformation relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.You should have or be:Service-minded, driven to help others and make the patient experience as straightforward as possibleOrganised and methodical in your approach to ensuring that tasks and processes are completed on timePro-active in spotting issues or gaps in information or process, and finding pragmatic solutions to problemsCompetent in, and keen to learn, the use of technology and software, including online tools, to facilitate more collaborative, effective working and deliver better patient experience.It would be an advantage if you also:Previous experience in Primary CareThis is not meant to be an exhaustive list of duties. The need for flexibility is required and the post holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed.If you are interested in this role please send a CV and covering letter to: date: 02 October 2026 Please note we reserve the right to close this vacancy early.
Job description
Job responsibilitiesBased: Mereside Medical Practices (multi-site, and as needed at our other practice locations)Basis: Permanent up to Full-time 37 hours per weekSalary: 23,591 FTE pro rataEligibility: You must be eligible to work in the UKAbout UsMereside Medical is a flourishing group of three East Cambridgeshire practices in Ely, Haddenham and Soham, together serving c.45,000 patients. As a group, weve grown rapidly and now employ more than 170 people across the three practices. We are people-centred in our approach to work and believe that every contact that a patient has with our staff is as valuable as the next in the patient journey. We believe in clinical excellence, and that general practice is the cornerstone of well-being in our community. We are innovative and forward-looking, and we embrace technology to enable more effective, efficient, and connected ways of working to deliver ever better outcomes for our patients.Our goal is to deliver on the ambitions laid out in the NHS 10 year Health Plan for England in a way that is locally relevant, valued by patients, and satisfying for our staff. In addition to our core general practice work we run a large clinical research trials unit and we work closely with the ICB to develop innovative ways to improve local service provision. We are the lead practice for one of the two local PCNs and are represented in both.We are proud to be the host organisation for the NIHR Greater Cambridge & Suffolk Commercial Research Delivery Centre (Primary Care), one of only 14 in England. This prestigious designation recognises our commitment to accelerating commercial clinical research delivery for health and economic benefit across our region.The RoleReporting to the Senior Clinical Manager, you will be supporting Document Management Processing. To be responsible for the medical coding of clinical correspondence onto our clinical system.Your ResponsibilitiesAdministration Management of riskEnsure security of data at all timesSummarise and code relevant information from patients paper records into the practice clinical systemExtraction of necessary data from clinical correspondence and input into electronic patient recordCheck QoF requirements and record and code necessary dataElectronically file copies of hospital referrals and letters and any other relevant correspondence into patients notesAction tasks to Clinical Admin Team in a timely fashionProcessing new Mother & Baby letters/Task Perinatal Team with new baby informationRecord and code domestic violence/safeguarding reportsCode the new clinical records when they arrive in the practiceSystmOne administration and tasks (Summary care records/GP2GP extracts/Welcome Home Letters/Death protocol)Administration of diabetic Eye screening Service/Breast Screening/Cervical Screening/Bowel Cancer ScreeningAdministration of NHS Cervical Screening system for cervical cytology screeningAllocation of GP admin tasks/pathology results/documentsProcessing Lloyd George notes for new patients to the practice and deducted patients.Management of riskManage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patientsMonitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelinesApply infection-control measures within the practice according to local and national guidelinesAdvocate for policies that reduce environmental health risks, are culturally sensitive and increase access to health care for allInterpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice.Managing informationUse technology and appropriate software as an aid to management in planning, implementation and monitoring of care, presenting and communicating informationReview and process data using accurate read codes in order to ensure easy and accurate information retrieval for monitoring and audit processesManage information searches using the internet and local library databasesUnderstand responsibility of self and others regarding the Freedom and Information Act.Learning and developmentUndertake mentorship for more junior staff, assessing competence against set standardsDisseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments (e.g. courses and conferences)Assess own learning needs and undertake learning as appropriate.Equality and diversityIdentify patterns of discrimination and take action to overcome this and promote diversity and equality of opportunityEnable others to promote equality and diversity in a non-discriminatory cultureSupport people who need assistance in exercising their rightsMonitor and evaluate adherence to local chaperoning policiesAct as a role model in the observance of equality and diversity good practiceAccept the rights of individuals to choose their care providers, participate in care and refuse careAssist patients from marginalised groups to access quality careUndertake any training required in order to meet the needs of the practice.ConfidentialityIn the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriatelyIn the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidentialInformation relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.You should have or be:Service-minded, driven to help others and make the patient experience as straightforward as possibleOrganised and methodical in your approach to ensuring that tasks and processes are completed on timePro-active in spotting issues or gaps in information or process, and finding pragmatic solutions to problemsCompetent in, and keen to learn, the use of technology and software, including online tools, to facilitate more collaborative, effective working and deliver better patient experience.It would be an advantage if you also:Previous experience in Primary CareThis is not meant to be an exhaustive list of duties. The need for flexibility is required and the post holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed.If you are interested in this role please send a CV and covering letter to: date: 02 October 2026 Please note we reserve the right to close this vacancy early.Person Specification
Additional Criteria
EssentialService-minded, driven to help others and make the patient experience as straightforward as possible Organised and methodical in your approach to ensuring that tasks and processes are completed on time Pro-active in spotting issues or gaps in information or process, and finding pragmatic solutions to problems Competent in, and keen to learn, the use of technology and software, including online tools, to facilitate more collaborative, effective working and deliver better patient experience.DesirablePrevious experience in Primary Care
Person Specification

Additional Criteria
EssentialService-minded, driven to help others and make the patient experience as straightforward as possible Organised and methodical in your approach to ensuring that tasks and processes are completed on time Pro-active in spotting issues or gaps in information or process, and finding pragmatic solutions to problems Competent in, and keen to learn, the use of technology and software, including online tools, to facilitate more collaborative, effective working and deliver better patient experience.DesirablePrevious experience in Primary CareDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameMereside Medical GroupAddressBrewhouse LaneSohamElyCambridgeshireCB7 5JDUnited KingdomEmployer's websiteEmployer detailsEmployer nameMereside Medical GroupAddressBrewhouse LaneSohamElyCambridgeshireCB7 5JDUnited KingdomEmployer's website