At a Glance
- Tasks: Support and maintain telecoms systems for high-quality connectivity across NHS sites.
- Company: Join a dynamic NHS Trust committed to excellent patient care.
- Benefits: Competitive salary, training opportunities, and a chance to make a real difference.
- Other info: Exciting projects and career growth in a collaborative environment.
- Why this job: Be part of a team that enhances patient care through robust telecoms infrastructure.
- Qualifications: Degree in IT/telecoms or relevant experience; telecoms qualification preferred.
The predicted salary is between 40500 - 49500 £ per year.
Overview
In this role you will maintain and support the Trust’s telephony and communications systems, ensuring reliable, high-quality connectivity for users across sites.
You will work with the IT and Telecoms teams to resolve issues quickly and to keep services performing at their best.
Travel between sites is expected to support a dynamic NHS environment.
You will contribute to delivering excellent patient care through robust telecoms infrastructure and proactive service delivery.
Responsibilities
- Maintain and support Trust-wide telephony systems (Vo IP, digital & analogue), including legacy PBX and mobile devices
- Monitor and troubleshoot landline/SIP services and peripheral telecoms equipment
- Manage unified communications, data patching, and call centres/IVRs configurations
- Lead fault finding, triage, and incident response to ensure operational telecoms connectivity
- Maintain mobile device estate and provide training/support for trust-issued devices (i OS/Android)
- Participate in project scoping, start-up, and investigations to maintain project momentum
- Assist Telecoms manager in Service Delivery and telecoms projects
- Update Service Desk Configuration Management Database with installations and changes
- Provide cover for Telecoms Manager and assist in spend and usage analysis
- Order telecoms equipment, monitor delivery, and manage repair/returns
- Act as liaison for end users during service interruptions
- Communicate progress and issues with Head of Telecoms, Tech Lead for Networks and Security, and team
- Contribute to service delivery improvements and operate via the IT help desk and project workflows
- Key requirements
- Degree level education in IT/telecoms/digital subject or relevant telecoms experience
- Telecoms qualification
- Excellent technical knowledge of telecommunication systems and applications (including Mitel and Netcall)
- Excellent knowledge of IP and analogue telephones
- Experience supporting mobile devices
- Full driving licence and own vehicle for business use
- ITIL 3 qualification or above (desirable)
- Customer-focused
- Team collaboration
- Strong communication
- Vo IP, Digital & analogue telephony
- Legacy telephony systems (digital & analogue PBX)
- SIP/landline management
Senior Telecoms Engineer in Brighton employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Telecoms Engineer in Brighton
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like National Health Service and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like National Health Service.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Senior Telecoms Engineer in Brighton
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at National Health Service.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at National Health Service.
How to prepare for a job interview at National Health Service
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
