Overview
In this role you will jointly lead the Surgery Care Group with Clinical Lead and Matron to ensure safe, efficient patient care across sites. You will support operational management of the Directorate, resource use, and performance against contracts and budgets. You’ll work with clinical teams to drive continuous improvement of care processes and business planning. This is a high-impact, system-wide role that combines leadership, change delivery, and cross-site coordination to sustain high-quality services.
Responsibilities
- Manage operational aspects of the specialties, including resources and performance objectives within National and Trust frameworks
- Plan and implement changes to improve service efficiency and patient care
- Line manage the Directorate management support team
- Be travel-ready to work Trust-wide across acute/CDC sites (2 days/week)
- Coordinate budgets and income in conjunction with Clinical Leads and Matron
- Contribute to business planning and development of patient care processes
Key requirements
- First degree (BSc or BA) or equivalent experience
- Experience in senior healthcare management
- Experience delivering against quality standards (e.g., CQC)
- Proven track record in financial management and delivering healthcare targets
- Experience delivering major service change projects in healthcare
- Performance management and reporting experience
- Knowledge of health service management and clinical governance
- Ability to communicate clearly at all levels and work with cross-site teams
- Ability to commute across four hospital sites weekly
- High interpersonal skills
- Creative problem solving
- Self-motivated and able to work on own initiative
- Change management
- Workforce redesign
- Information governance and data protection
Clinical Services Manager - Surgery Care Group - Band 8a in Boston employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
