Job summaryWaterloo Medical Centre is a We are committed to delivering high-quality, patient-centred healthcare whilst embracing innovation, digital transformation retirement of our current Practice Business Manager on 31 March 2027, we are seeking an experienced and strategic Practice Business Manager to join our senior leadership team and help shape the future of the organisation.leader with strong financial, commercial and organisational skills who is passionate about developing sustainable healthcare services, driving innovation and leading transformational change within primary care.Main duties of the jobThe Practice Business Manager is the strategic and financial lead for the practice and is responsible for ensuring the long-term sustainability, growth and success of Waterloo Medical Centre.across financial management, business development, workforce planning, estates development, contract performance, governance, compliance and digital transformation. performance through the management team and support the Partners in delivering high-quality, safe, effective and financially sustainable primary care About usWaterloo Medical Centre is a large, progressive GP practice serving approximately 12,500 patients in Blackpool. We are committed to delivering high-quality, patient-centred healthcare whilst embracing innovation, digital transformation and continuous improvement.Our dedicated multidisciplinary team includes GPs, nurses, nursing associates, pharmacists, administrative and reception staff, all working together to provide excellent care and support to our patients. We believe in supporting and developing our staff, encouraging innovation, continuous learning and personal growth. This is an exciting time to join Waterloo Medical Centre as we continue to develop our services, embrace digital transformation and plan for future growth, including major strategic and estates development projects. We offer the opportunity to be part of an ambitious organisation that is passionate about improving healthcare outcomes for our local community.Depending on experience Full-time, Part-time Reference numberA2720-26-0008Job locationsWaterloo Medical Centre178 Waterloo RoadBlackpoolLancashireFY4 3ADUnited KingdomJob descriptionJob responsibilitiesJob SummaryThe Practice Business Manager is the strategic and financial lead for Waterloo Medical Centre, responsible for ensuring the long-term sustainability, growth and success of the practice. Working closely with the GP Partners, the post-holder will provide leadership across business development, finance, governance, workforce planning, estates, contract performance, digital transformation and regulatory compliance.The Practice Business Manager will support the Partners in delivering high-quality, safe, effective and financially sustainable primary care services whilst ensuring the practice remains responsive to the changing NHS environment.As a senior leader within the organisation, the post-holder will oversee performance across all departments and provide strategic direction to the Practice Manager, Operations Manager and Reception/Admin Manager, ensuring clear accountability, effective operational delivery and continuous improvement.The role will champion innovation, digital transformation and the appropriate use of emerging technologies, including Artificial Intelligence (AI), to improve efficiency, patient access, workforce productivity and the overall quality of services provided.Key ResponsibilitiesStrategic Leadership and Business DevelopmentFinancial ManagementContract Management and PerformanceLead management of: PMS ContractsEnhanced ServicesPCN AgreementsOther commissioned servicesWorkforce Planning and Organisational DevelopmentGovernance, Risk and ComplianceEstates and Facilities DevelopmentDigital Transformation and InnovationLeadership and Management Job responsibilitiesJob SummaryThe Practice Business Manager is the strategic and financial lead for Waterloo Medical Centre, responsible for ensuring the long-term sustainability, growth and success of the practice. Working closely with the GP Partners, the post-holder will provide leadership across business development, finance, governance, workforce planning, estates, contract performance, digital transformation and regulatory compliance.The Practice Business Manager will support the Partners in delivering high-quality, safe, effective and financially sustainable primary care services whilst ensuring the practice remains responsive to the changing NHS environment.As a senior leader within the organisation, the post-holder will oversee performance across all departments and provide strategic direction to the Practice Manager, Operations Manager and Reception/Admin Manager, ensuring clear accountability, effective operational delivery and continuous improvement.The role will champion innovation, digital transformation and the appropriate use of emerging technologies, including Artificial Intelligence (AI), to improve efficiency, patient access, workforce productivity and the overall quality of services provided.Key ResponsibilitiesStrategic Leadership and Business DevelopmentFinancial ManagementContract Management and PerformanceLead management of: PMS ContractsEnhanced ServicesPCN AgreementsOther commissioned servicesWorkforce Planning and Organisational DevelopmentGovernance, Risk and ComplianceEstates and Facilities DevelopmentDigital Transformation and InnovationLeadership and ManagementPerson Specification Significant senior management experience within healthcare, primary care or a comparable environment.Strong financial and budget management skills.Experience of strategic planning and organisational development.Knowledge of NHS primary care contracts and funding streams.Understanding of governance, risk management and compliance frameworks.Commitment to innovation and digital transformation.DesirableExperience in General Practice management.Project Management qualification.Experience leading CQC inspections.Experience of estates development projects.Knowledge of AI technologies and digital transformation programmes within healthcare. Significant senior management experience within healthcare, primary care or a comparable environment.Strong financial and budget management skills.Experience of strategic planning and organisational development.Knowledge of NHS primary care contracts and funding streams.Understanding of governance, risk management and compliance frameworks.Commitment to innovation and digital transformation.DesirableExperience in General Practice management.Project Management qualification.Experience leading CQC inspections.Experience of estates development projects.Knowledge of AI technologies and digital transformation programmes within healthcare.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameWaterloo Medical CentreAddressWaterloo Medical Centre178 Waterloo RoadBlackpoolLancashireFY4 3ADUnited KingdomEmployer's websiteEmployer detailsEmployer nameWaterloo Medical CentreAddressWaterloo Medical Centre178 Waterloo RoadBlackpoolLancashireFY4 3ADUnited KingdomEmployer's website
Practice Manager/Business Manager in Blackpool employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
