Job summaryNottinghamshire Health Informatics Service are looking for two organised and proactive Technical Support Officers to provide a comprehensive administrative service across NHIS. The role will involve coordinating meetings and resources, preparing agendas, papers and reports, maintaining accurate records and databases, managing correspondence and information requests, and supporting senior managers and project activity.The successful candidates will have strong organisational and communication skills, excellent attention to detail, and the ability to manage competing priorities while handling sensitive information professionally. Although the role operates within a technical environment, its main focus is on delivering efficient, responsive and high-quality administrative support. This is an excellent opportunity for someone with strong analytical, administrative and customer service skills who enjoys working with data, systems and a wide range of stakeholders. Join us and help support the delivery of high-quality information and technical services that make a real difference to healthcare.
Main duties of the jobTo understand the role in more detail, please refer to the attached job description and person specification.About usWe are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:Skilled Worker visa: eligible healthcare and education jobs - GOV.UKDetailsDate posted13 October 2026Pay schemeAgenda for changeBandBand 4Salary
28,392 to 31,157 a year
per annum
ContractPermanentWorking pattern
Full-time
Reference number214-DHIS- Job locationsKings Mill HospitalMansfield RoadSutton-in-AshfieldNG17 4JLUnited KingdomJob descriptionJob responsibilitiesTo understand the role in more detail, please refer to the attached job description and person specification.
Job description
Job responsibilitiesTo understand the role in more detail, please refer to the attached job description and person specification.Person Specification
Knowledge Requirements
EssentialUnderstanding Health Informatics within the NHSUnderstanding of the importance of effective communication to senior stakeholders and management.Knowledge of databases and IT applicationsDesirableKnowledge of NHS IT systems and terminology
Qualifications- Academic/ Craft/ Professional/Further Training
EssentialEducated to diploma level or equivalent qualification/experience.
Experience
EssentialSignificant experience in the IT arena, and be experienced in supporting projects.Experience in using ICT systems (CRM/SharePoint).Experience of communicating and explaining ICT issuesExperience of inter-organisational working.Organising, minuting and facilitating meetings (Chairing where appropriate).Effective problem-solving skillsMicrosoft Office - advanced use.Ability to work flexibility and manage own workloadsDesirableSignificant experience preferably in an NHS environmentExperience of project management.Training of other users in IT systemsDemonstrated ability to negotiate.
Contractual Requirements
EssentialAbility to work flexibly, outside normal office hours in order to suit the needs of the customers.Ability to travel in order to attend meetings as required.
Person Specification
Knowledge Requirements
EssentialUnderstanding Health Informatics within the NHSUnderstanding of the importance of effective communication to senior stakeholders and management.Knowledge of databases and IT applicationsDesirableKnowledge of NHS IT systems and terminology
Qualifications- Academic/ Craft/ Professional/Further Training
EssentialEducated to diploma level or equivalent qualification/experience.
Experience
EssentialSignificant experience in the IT arena, and be experienced in supporting projects.Experience in using ICT systems (CRM/SharePoint).Experience of communicating and explaining ICT issuesExperience of inter-organisational working.Organising, minuting and facilitating meetings (Chairing where appropriate).Effective problem-solving skillsMicrosoft Office - advanced use.Ability to work flexibility and manage own workloadsDesirableSignificant experience preferably in an NHS environmentExperience of project management.Training of other users in IT systemsDemonstrated ability to negotiate.
Contractual Requirements
EssentialAbility to work flexibly, outside normal office hours in order to suit the needs of the customers.Ability to travel in order to attend meetings as required.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameSherwood Forest Hospitals NHS Foundation TrustAddressKings Mill HospitalMansfield RoadSutton-in-AshfieldNG17 4JLUnited KingdomEmployer's websiteEmployer detailsEmployer nameSherwood Forest Hospitals NHS Foundation TrustAddressKings Mill HospitalMansfield RoadSutton-in-AshfieldNG17 4JLUnited KingdomEmployer's website
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