At a Glance
- Tasks: Lead the transformation of outpatient services to enhance patient care and access.
- Company: Join Hampshire Hospitals NHS Foundation Trust, dedicated to outstanding patient care.
- Benefits: Competitive salary, potential accommodation support, and opportunities for professional growth.
- Other info: Dynamic role with a focus on innovation and collaboration across teams.
- Why this job: Make a real difference in healthcare by improving patient experiences and service efficiency.
- Qualifications: Master's level education and significant experience in healthcare transformation required.
The predicted salary is between 94356 - 108814 £ per year.
The Programme Director - Outpatient Transformation will provide senior leadership for a Trust-wide programme to redesign, improve and modernise outpatient services across Hampshire Hospitals NHS Foundation Trust. The post holder will be responsible for establishing and leading a structured programme of work that improves patient access, reduces unnecessary follow-up activity, supports elective recovery, strengthens productivity and enables more personalised, digitally enabled outpatient care.
Working to the Director of Transformation and with a dotted line to the Chief Operating Officer, the post holder will act as the senior programme lead for outpatient transformation, bringing together clinical, operational, digital, analytical, workforce, finance and patient experience expertise to deliver measurable and sustainable change.
Main duties of the job
- Lead the Trust-wide Outpatient Transformation Programme, delivering improvements in patient access, productivity, service sustainability and patient experience.
- Work with clinical, operational and corporate teams to redesign outpatient pathways and implement innovative models of care, including digital and personalised outpatient services.
- Develop and deliver a robust programme plan, ensuring effective governance, risk management, benefits realisation and performance reporting.
- Use data, evidence and stakeholder insight to identify opportunities for improvement and support informed decision-making across specialties and services.
- Lead the delivery of productivity and efficiency improvements through better utilisation of capacity, improved processes and reduction of unnecessary follow-up activity.
- Build strong relationships with clinicians, operational leaders, patients and partners to secure engagement, ownership and successful implementation of change.
- Prepare high-quality reports and presentations for senior leaders and Trust governance forums, providing assurance on progress, risks and benefits.
- Ensure all transformation proposals consider quality, safety, workforce, equality, digital and financial implications.
- Provide visible leadership to programme teams and workstream leads, fostering a culture of innovation, collaboration and continuous improvement.
About us
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over 500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Your Next Career Move Made Easier - Accommodation May Be Offered
We understand relocating can be a big step. Hampshire Hospitals may be able to provide accommodation options for successful candidates, depending on availability. If this something you would like to explore please contact Southern Housing on 02080 360017.
Details
- Date posted: 12 August 2026
- Pay scheme: Agenda for change
- Band: Band 8d
- Salary: 94,356 to 108,814 a year per annum
- Contract: Secondment
- Working pattern: Full-time
- Reference number: 251-CORP7992
- Job locations: Basingstoke & North Hampshire Hospital / Royal Hampshire County Hospital, Basingstoke, RG24 9NA, United Kingdom
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
Person SpecificationQualifications
- Essential: Educated to master's level or equivalent senior-level experience; Evidence of continuing professional development; Programme or project management qualification or equivalent experience.
- Desirable: MSP, PRINCE2, Agile, Lean, QSIR or equivalent improvement qualification; Leadership or management qualification.
Experience
- Essential: Significant senior experience leading complex transformation or service improvement programmes in a large, complex organisation; Proven experience of working with senior clinical, operational and corporate stakeholders; Experience of programme governance, risk management, benefits tracking and assurance reporting; Experience of delivering change in a healthcare setting.
- Desirable: Experience of outpatient, elective recovery or planned care transformation; Experience of working across acute and system partners; Experience of digital outpatient solutions and pathway redesign.
Knowledge
- Essential: Strong understanding of NHS operational pressures, elective care, outpatient services and transformation approaches; Knowledge of programme management, quality improvement, change management and benefits realisation; Understanding of quality, safety, equality, finance, workforce and digital considerations in service change.
Skills
- Essential: Highly developed leadership, communication, negotiation and influencing skills; Ability to analyse complex information, identify key issues and translate them into clear plans and decisions; Ability to produce high-quality reports and presentations for senior audiences; Able to manage ambiguity, competing priorities and complex stakeholder relationships.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
Locations
Programme Director - Outpatient Transformation in Basingstoke, Hampshire employer: National health service
The London Ambulance Service NHS Trust is an exceptional employer, offering a dynamic work environment that prioritises patient safety and service improvement. With a strong commitment to employee development, including leadership training and apprenticeship programmes, staff are empowered to grow their skills while contributing to the health of London. The Trust's inclusive culture and focus on quality management ensure that employees feel valued and supported in their vital roles.
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We think you need these skills to ace Programme Director - Outpatient Transformation in Basingstoke, Hampshire
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