At a Glance
- Tasks: Lead and transform health services, ensuring high-quality care and patient outcomes.
- Company: Join Central London Community Healthcare, a leading community healthcare provider.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Be part of a compassionate community that values innovation and teamwork.
- Why this job: Make a real impact in health and social care while leading diverse teams.
- Qualifications: NHS operational management experience and strong leadership skills required.
The predicted salary is between 72719 - 83505 £ per year.
Are you an experienced operational leader looking for an opportunity to shape services and make a real impact across health and social care? We are looking for an exceptional Band 8b Clinical Operations Manager to provide operational and system leadership for the Barnet Integrated Transfer of Care (Discharge) Hub and Barnet Hospital at Home service. This is a permanent, full-time role (37.5 hours per week) offering the opportunity to lead multidisciplinary and multi-organisational teams across CLCH, Barnet Hospital and Barnet Adult Social Care.
You will play a pivotal role in improving patient flow, safe and timely discharge, admission avoidance and patient outcomes, while ensuring services remain high-quality, responsive and sustainable. Working with senior leaders and system partners, you will lead service transformation, performance improvement, workforce and capacity planning, while using data and insight to identify opportunities for improvement. We are looking for a visible, compassionate and influential leader who can bring people together across organisational boundaries, inspire teams and turn strategic priorities into meaningful improvements for patients. If you are passionate about transforming services and leading change across an integrated health and care system, we would love to hear from you.
Main duties of the job
- Provide operational and system leadership for the Barnet Integrated Transfer of Care Hub and Hospital at Home service, ensuring safe, responsive and high-quality care.
- Lead multidisciplinary teams across CLCH, Barnet Hospital and Barnet Adult Social Care, strengthening partnership working across organisations.
- Drive improvements in patient flow, timely discharge, admission avoidance and length of stay, responding proactively to operational pressures.
- Lead service transformation and pathway development with the ICB, acute services, local authority and system partners.
- Monitor performance, quality and outcome data, identifying areas for improvement and implementing action plans.
- Provide visible and compassionate leadership, supporting workforce planning, recruitment, retention and staff development.
- Lead demand and capacity planning to ensure services remain sustainable and responsive.
- Manage budgets and resources effectively, promoting efficiency and value for money.
- Maintain robust governance, including oversight of risk, incidents, complaints and learning.
- Champion patient and carer experience, using feedback to improve services and equitable access to care.
About us
We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us. What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments.
Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.
We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.
Details
- Date posted: 01 October 2026
- Pay scheme: Agenda for change
- Band: Band 8b
- Salary: £72,719 to £83,505 a year per annum inclusive of HCAS
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 824-NORTH-8323136
- Job locations: Barnet General Hospital, Wellhouse Lane, Barnet, EN5 3DJ, United Kingdom
Person Specification
Education/Qualification
- Significant NHS operational management experience
- Evidence of continuing personal and professional development
- Management qualification or equivalent experience
- Professional clinical qualification or significant NHS experience
- Masters level education or equivalent experience
Experience
- Significant recent experience of working at a senior level
- Substantial experience of working in community healthcare services delivering patient care
- Change management and service transformation experience related to the planning and delivery of work in a clinical setting
- Experience of staff management
- Experience of budget management
Skills & Knowledge
- Ability to rapidly build credibility with all levels in the Trust, including senior managers and clinicians
- Ability to persuade clinicians to engage with, implement and embed change
- High level competence and computer literacy including MS Office, and clinical systems
- Excellent communication skills; able to express complicated, multi-stranded concepts in an accessible way, both verbally and in writing and in a multi-professional environment
- Proven ability to manage, analyse data and sound organisational skills
- Understanding of the National Drivers of the wider health and social care economies, how they affect CLCH and their practical application to service delivery
- Knowledge and understanding of the principles of quality governance
- Understanding and knowledge of the need to use evidence-based practice in the development and delivery of clinical services
- Ability to prioritise work against a background of a variety of demand for information and deadlines
- Knowledge of managing difficult situations and conflict resolution
Key Attributes
- Ability to be flexible and responsive to divisional, organisational and system (ICS/ICB) needs
- Ability to make informed decisions under pressure
- Ability to work without direct supervision and plan, organise, review and prioritise own workload and that of others
- Ability to understand and take account of other perspectives
- Passionate to drive up clinical quality of care and support professional practice
- Innovative and a change agent
- Leadership skills
Clinical Operations Manager in Barnet employer: National Health Service
Betsi Cadwaladr University Health Board is an exceptional employer, offering a supportive and collaborative work environment for healthcare professionals in North Wales. With a commitment to employee development and a focus on compassionate care, staff have access to continuous professional development opportunities and the chance to make a meaningful impact in both acute and community paediatrics. The Health Board's integrated approach ensures that employees are part of a dynamic team dedicated to improving health outcomes for the local population.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Operations Manager in Barnet
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like National Health Service.
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Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at National Health Service.
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We think you need these skills to ace Clinical Operations Manager in Barnet
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at National Health Service.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at National Health Service.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to National Health Service. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at National Health Service. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at National Health Service
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research National Health Service’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
